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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Great service!!
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Posted 4 years ago
Parcels mis handled during transit and arrived broken.
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Posted 4 years ago
Everything went smoothly and we were very satisfied with the price and the communication
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Posted 4 years ago
ORDER NUMBER 108154-20 I still haven't received it as my boxes. As the boxes were collected in Lisbon, on March 11 and ate today, April 22, I don't have my five boxes. Today, only one box arrived, after more than 40 days, the box was broken. The contact with eurosender was exhaustive and disrespectful on the part of your company. I just want everything to be resolved, I want my boxes, where there are my documents and inexhaustible family assets. There were five boxes, 3 with 20kg and 2 with 30kg. I request respect and attention and resolution. Ana Oliveira.
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Posted 4 years ago
Do sada sam jedno 4 puta minimalno narucivala paket uvijek mi je stiglo sve besprijekorno i u predvidjenom vremenu, veoma sam zadovoljna uslugom i nastavit cu koristit i dalje Eurosender ♡
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Posted 4 years ago
My package with GLS arrived with 12 days of delay. I can understand it because of the corona situation but I would have appreciated a notification of the delay on the website, before the purchase, or that the package would have been picked up later. Anyway I received good assistance, Marta B updated was very kind and updated me quickly.
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Posted 4 years ago
La perfezione non è una caratteristica dei trasporti italiani , ora per causa Coronavirus siamo tutti a casa e quindi il disagio non c'è ma se in tempi normali uno deve rimanere bloccato a casa dalle 9 alle 13 di mattina quindi deve chiedere mezza giornata di ferie per un ritiro, lasciamo perdere. Se si da un appuntamento definito il cliente si può organizzare e se ci sono ritardi di traffico va bene uguale ma un presunto orario sci deve essere. Oggi una telefonata da cellulare costa nulla a livelli industriali per cui l'autista può sempre avvisare l'utente che ci può essere un ritardo .
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Posted 4 years ago
In spite of Covid-19 problem, Eurosender provided me with good service and I received my package on time. I will use it again.
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Posted 4 years ago
Great service, fast, easy and stress free
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Posted 4 years ago
Ottimo servizio, ritiro puntuale, consegna ancora più puntuale. Merce arrivata in perfette condizioni. Consigliato.
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Posted 4 years ago
The only complaint is I didn't receive tracking number ...
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Posted 4 years ago
The service was good and I am satisfied, but nobody called me when the pack arrived and if it was not for my neighbor that was arriving at home, probably I would not have had receive it although I was at home.
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Posted 4 years ago
I used their services several times and I was always satisfied. This last time I was a little sceptic because of the pandemic we are facing with, but everything went smoothly and as promised. Thank you
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Posted 4 years ago
Posiljka je putovala duze no predvideno ali bez ostecenja.
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Posted 4 years ago
Spedire solo oggetti di bassissimo valore. Scrivono che la loro assicurazione copre fino a 200 euro ma in realtà non ti daranno mai niente.
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Posted 4 years ago
Boa tarde, estou a dar um comentário ruim, possivelmente não com o vosso serviço mas com o facto de já com duas encomendas de recolha que fiz no vosso site, e sendo a transportadora "Chrono" que se registam atrasos na recolha, não falo de atrasos de horas nem de um dia. Mas sim de 4 a 5 dias. O que nunca encomenda com alguma urgencia é bastante complicado para quem vende que é o meu caso. Já me aconteceu ter que ligar para os vossos serviços para reagendar a recolha, o que implica mais custos do que os propriamente ditos dos portes.. Espero que esta exposição sirva para optimizar o serviço oferecido por vós. Obrigado.
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Posted 4 years ago
Great service! Fast delivery!
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Posted 4 years ago
goooooooood
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Posted 4 years ago
Je ne conseille pas leurs services ! J'ai eu de multiples problèmes, le plus important étant que je n'ai pas reçu le bon colis chez moi mais celui de quelqu'un d'autre ! Les explications d'eurosender " Ce n'est pas de notre faute si le livreur colle la mauvaise étiquette sur le colis". Conclusion aucune nouvelle de mon colis qui était une valise pleine ... Si vous tenez à votre colis n'utilisez pas eurosender !
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Posted 4 years ago
I tempi sono stati rispettati, il prezzo superiore alla norma probabilmente a causa della situazione Covid19.
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews