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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
I have ordered a pick up service on certain date and nobody came to pick it up nor informed me that they won't come. After reaching out several times to customer service (english one and the local one), trying to reach out to the driver who simply didn' t want to answer couple of times, they came to pick up four days after. Customer service was friendly but I simply cannot count on waiting four days if anyone will come to pick up the package. The worst part is that nobody informs you if there are any delays so you are just calling and calling, sending emails in hope they will eventually come. I paid for one service, I got something else.
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Posted 4 years ago
Pleased with the services
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Posted 4 years ago
Good service
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Posted 4 years ago
Very good service, fast and professional.
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Posted 4 years ago
Excellent service. Although a change of pick up address (because of the Govt instruction on workplaces) was not passed on to the courier he nevertheless was able to make on-the spot arrangements by phone for the pick up.
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Posted 4 years ago
There were significant delays in picking up the parcels, the communication was difficult and confusing. The local transporting company used (DB Schenker Sweden) was difficult to talk to and took very long to book a pick up date. I am unsure if I would ever use the service again.
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Posted 4 years ago
A++++++++++
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Posted 4 years ago
Super Service
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Posted 4 years ago
alles gut funktioniert
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Posted 4 years ago
I don’t recommend. I sent the parcel 3 weeks ago and it disappeared, customer service promised that he will contact with me soon but I have never received a call. Unprofessional and unreliable company.
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Posted 4 years ago
perfect service and fast delivery in the same country. No issue and I strongly recommend Eurosender
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Posted 4 years ago
It was All O.K.. Br Igor
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Posted 4 years ago
Very good price, correct costumer service, quick shipping.
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Posted 4 years ago
My items arrived damaged and Eurosender refused to take any responsibility informing me post factum that I should have taken pictures in the presence of the courier.of all damaged items. However communication from their side was very good.
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Posted 4 years ago
Ho spedito due pacchi, arrivati in ritardo. E' stato impossibile reperire informazioni, ho chiamato tante vole Eurosender che in principio mi diceva di chiamare la compagnia ma poi anche moro hanno provato senza risultati. Alla fine i pacchi sono arrivati, danneggiati e anche i alcuni miei effetti sono stati danneggiati. Non verro' risarcito ne per gli effetti danneggiati, ne per il ritardo.
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Posted 4 years ago
Highly recommended,in this pandemic situation,the parcel was delivered fast. Defenetily I will use them again.
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Posted 4 years ago
TOP, EXCELLENT
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Posted 4 years ago
Très sérieux je recommande ce site à tout le monde
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Posted 4 years ago
a ajuns dupa dupa 6 zile coletul.
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Posted 4 years ago
Fantastic service! Eurosender met their promise to deliver from Portugal to England and in a great time and very reasonable cost. We are very satisfied customers! Highly recommend.
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews