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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

Write Your review

Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
unsatisfied.
Helpful Report
Posted 4 years ago
Reason of Acceptable is that german office don't have phone for contact. Also, my package came from Germany to Croatia. I didn't recieve any notice for picking up and delivery.
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Posted 4 years ago
My experience with Eurosender is awful, to say the least. I sent an order Netherlands, where I was at the time, and during the journey I changed the delivery address but Eurosender sent it to the old one, they even sent me a delivery document to the email which I later knew was false because the order was in the warehouse. However, I had to go back to Portugal and the order had to be sent back as well, it took 2 weeks for the whole process to arrive in Portugal and the link that supposedly worked for tracking didn't even work. I just received an apology that I didn't think was enough after days of calling Eurosender, dpd portugal and dpd Netherlands. I do not recommend it!
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Posted 4 years ago
Impeccabile. Servizio di prenotazione rapido ed efficace con tutte le informazioni in vista. Rapido e veloce. Abbiamo inviato 8 pacchi da 40kg l'uno da Praga a Roma. Arrivati in 4 giorni con sabato e domenica nel mezzo.
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Posted 4 years ago
Časovno je potekalo natančno tako, kot ste obljubili in planirali. Zelo smo zadovoljni in bomo ponovili naročilo. Hvala, Vera Kovačevič
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Posted 4 years ago
Nous n'avons pas connu Eurosender avant et depuis notre contact avec eux nous avons était surpris de voir comment ils se sont engagés pour notre problème de trouver un moyen de transport de la Bretagne vers l'Allemagne. Très bien résolu à un prix très correct.
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Posted 4 years ago
Good Experience
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Posted 4 years ago
Quase 2 semanas após o pagamento de um transporte a mercadoria não foi levantada e nem uma satisfação ao cliente.
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Posted 4 years ago
servicio preciso y puntual. Lo recomiendo
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Posted 4 years ago
Serious Company.
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Posted 4 years ago
Profissionalismo e simpatia. Óptima plataforma.
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Posted 4 years ago
Very satisfied with your services.
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Posted 4 years ago
Nicht billig, aber sehr gutes Service!
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Posted 4 years ago
We got a suitcacase from Eine. Very good, No Problems, thank you very much. I would choose Eurosender again. Wir haben uns wegen Corona einen Koffer von Rom nach Bad Hersfeld schicken lassen. Sehr, sehr gute Dienstleistung, alles wurde zur vollsten Zufriedenheit erledigt. Herzlichen Dank dafür. Bettina Hartwig
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Posted 4 years ago
Very easy to order and reliable
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Posted 4 years ago
Una parola: Perfetti!!!
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Posted 4 years ago
Nonostante il covid 19, eccellente, grazie e a presto
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Posted 4 years ago
Excelente serviço, site muito fácil de usar, preços muitos bons.Obrigado
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Posted 4 years ago
Enostavno naročilo, prevzem na domu, konkurenčna cena. Odlično!
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Posted 4 years ago
GLS is now a much improved service in Portugal. I must say though, the information I gave online was missing (tel number etc) which created a problem for GLS
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews