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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

Write Your review

Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
Quick and uncomplicated, very fast delivery!
Helpful Report
Posted 4 years ago
Hi Elena, Thanks so much for sharing your experience with us. We hope to see you again soon. Paul
Posted 4 years ago
all went quick and well
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Posted 4 years ago
Hi Selzer, Thank you for your review. I am glad that you liked our service. It's a pleasure to have you as a customer. Paul
Posted 4 years ago
God company to work, very good prices !!!
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Posted 4 years ago
Hi Esposito, Thank you for your review. Your kind words are greatly appreciated. I see that we are missing one star :(. If you have any ideas how we can improve our service please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 4 years ago
SEUR arrived late. All The day waiting. A lot of hours waiting without knowing anything. Follow up is needed.
Helpful Report
Posted 4 years ago
Hi Joana, Thank you for your review. I am sorry the collection hours cause you some inconveniences. Please understand we must follow the courier's policies which include the collection hours. In the future, we could schedule your order with a courier that provides the collection hours, however, the price will be higher. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 4 years ago
Incrível!! Menos de um dia!
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Posted 4 years ago
Hi Ana, Thank you for the five stars. I am so happy to have you as a customer. Paul
Posted 4 years ago
Super sam zadovoljna sa uslugom, paket je preuzet u dogovoreno vrijeme i što tako dostavljen na vrijeme. Sve pohvale
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Posted 4 years ago
Hi Dragica, I am grateful for your sweet review. I am glad you are satisfied with our service. Thank you for being an amazing customer. Paul
Posted 4 years ago
Good service, delivery on time!
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Posted 4 years ago
Hi Anton, Thank you so much for taking the time to leave us a review. I am glad you found our service useful. It's a pleasure to have you as a customer. Paul
Posted 4 years ago
good service
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Posted 4 years ago
Hi Ana, Thank you for your review. I am glad you liked our service. Don't forget to spread the word :). Paul
Posted 4 years ago
Han tardado más de una semana en entregar el paquete desde que se hizo el pago del envío cuando su publicidad dice tres días. Es poco probable que repitamos la experiencia.
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Posted 4 years ago
Hi, Thank you for your review. I am sorry your order delivery took longer than expected. Please understand that sometimes factors like bad weather, heavy traffic or simply technical errors could cause delays. I apologize for the inconvenience and confident your next shipment will be more pleasant. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 4 years ago
Great service, easy communication and a smooth door to door service from the Netherlands to Sweden.
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Posted 4 years ago
Hi Jo, Thank you so much for such a great review. I am so happy you liked our service. It's a pleasure to have you as a customer. Paul
Posted 4 years ago
I'm very happy to know this enterprise. The package go from Romania to France in short time.
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Posted 4 years ago
Hi Mathei, Thank you for your review. I am so glad you found our service useful. Looking forward for your future shipping needs. Paul
Posted 4 years ago
i made it already in german
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Posted 4 years ago
Hi Forno, Thank you for taking the time to write us a review. Your feedback is greatly appreciated. It's a pleasure to have you as a customer. Paul
Posted 4 years ago
Really fast and cost effective service, they picked my package next day with delivery to other part of the continent in a matter fo days.
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Posted 4 years ago
Hi Goran, Thank you for your review. I am glad you like our service. Don't forget to spread the word :). Paul
Posted 4 years ago
Fast and efficient.
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Posted 4 years ago
Hi Lucija, Thank you so much for taking the time to leave us a rating. Looking forward to hear from you in the future. Paul
Posted 4 years ago
Hello, we send the order nr. 743216320, 7.2.2020 and pick up will be 12.2.2020. This is too long time for us. Regards, MKM NOVA, Tatjana Martini
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Posted 4 years ago
Hi, Thank you for your review. I am sorry you had some unpleasant experience with your order. According to the tracking system your order was delivered already. If you believe this information is not accurate please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 4 years ago
Really bad
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Posted 4 years ago
Hi Ivan, Thank you for your review. I am sorry your order takes longer than expected. According to the tracking system your order went "Out for delivery" today. We are expecting your order to be delivered today. Please make sure someone is present at the delivery location. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 4 years ago
I have a great experience - safe, reliable, fast, great price and great quality.
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Posted 4 years ago
Hi Renato, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Paul
Posted 4 years ago
Perfect conversation and troubleshooting, delivery on time
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Posted 4 years ago
Hi, Thank you for your review. I am incredibly grateful that you took the time to leave us a 5-Star review. Paul
Posted 4 years ago
Super , Extra !!!
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Posted 4 years ago
Hi, Thank you for your review. I am glad you liked our service. It's a pleasure to have you as a customer. Paul
Posted 4 years ago
Timadores, cobrar por un trabajo jo realizado
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Posted 4 years ago
Hi Fabain, Thank you for your review. I am sorry you had some unpleasant experience with your order. Your goods were not picked up because the courier refused to collect the pallets. Please understand that the courier is responsible for your delivery. I apologize for all the inconveniences. If you have any questions or would like to use this order for your future shipping needs please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews