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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
perfect ! all is ok! thanks!
Helpful Report
Posted 4 years ago
Express delivery (via DHL) took 5 days instead of advertised 24 hours. I made an official complaint. All I got back was reply that my case is still under investigation.
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Posted 4 years ago
My bag was broken ! And didn’t receive any refund !
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Posted 4 years ago
they lose packages and not respond to mail. packages come in poor condition.
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Posted 4 years ago
Worst experience ever. The pickup was delayed by three days, the delivery was delayed by two and a watch was stolen from my package. I contacted customer service several times and they were not able to help
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Posted 4 years ago
In the end our parcel wasn’t delivered, no one from Eurosender team came to pick it up.
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Posted 4 years ago
Secure delivery
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Posted 4 years ago
All our things were shattered to pieces, even though we said the package had kitchen supplies packed in it.
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Posted 4 years ago
Very satisfied.
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Posted 4 years ago
The receiving package company in Palermo never called the number I gave them, but wanted me to go there pick the package.
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Posted 4 years ago
Servizio molto preciso ed onesto
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Posted 4 years ago
I will never recommend this company.
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Posted 4 years ago
Zadovoljni smo uslugom
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Posted 4 years ago
Difficulties from pick up to delivery.
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Posted 4 years ago
Zadovoljan sam cijenom unutar države, međudržavna cijena pošiljaka mi je skupa.
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Posted 4 years ago
Simple, fast, professional. Thank you for your work.
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Posted 4 years ago
They have lost my parcel and I haven't got any reply from them. Its a famous company but their internal communication is so bad and I have lost my everything as i was shifting and I had all my belongings there.
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Posted 4 years ago
I am really satisfied.
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Posted 4 years ago
Reliable and quick
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Posted 4 years ago
I recommend this service, A++
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews