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Eurosender Reviews

3.7 Rating 2,035 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,035 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
everything worked well
Helpful Report
Posted 4 years ago
Muy puntuales en la recogida y llego muy rapido al destino
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Posted 4 years ago
More than a week to pick up a packages is unacceptable.
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Posted 4 years ago
I was very satesfied with service.
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Posted 4 years ago
To expensive, never on time
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Posted 4 years ago
No problem in picking up the package and delivery. Staff very friendly.
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Posted 4 years ago
It was easy to place an order, the staff was very helpful when I asked to change the details of my order and the package was successfully delivered. Moreover, I could trace it and follow the entire process of delivery online. Thank you!
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Posted 4 years ago
Great and fast services
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Posted 4 years ago
Would be nice if an approximate time of pickup and delivery was provided. Everything else was excellent!
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Posted 4 years ago
The package was picked one day after the date I chose on Eurosender page. Also I told them (GLS from Eurosender) that in Spain I can only pick up the package in the afternoon and they told me that the postman will come whenever during the day, that they can't tell him to come in the afternoon. I waited 10 days for it.
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Posted 4 years ago
good service
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Posted 4 years ago
they broke the handle of my luggage(but my lugagge was very heavy so it was something i expected ) but except this everyhting was good
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Posted 4 years ago
I'm disappointed by Eurosender services. One of the three parcels arrived later than the two others and the box was broken, almost splitted in two parts. In addition, in one of the two other boxes, two valuable pieces of ceramic dishes were broken in pieces. I think greater care should be taken to parcels during the transport.
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Posted 4 years ago
Your service is disappointing! 3 weeks of delayed parcel sending from France to Spain? Seriously?!!
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Posted 4 years ago
very good service
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Posted 4 years ago
Hi Lukas, Thank you for your review. I am glad you found our service useful. It's a pleasure to have you as a customer. Paul
Posted 4 years ago
very good!!
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Posted 4 years ago
Hi Minna, Thank you so much for the 5 stars:). Looking forward to hear from you in the future. Paul
Posted 4 years ago
Very good contact with the services and facility on use of the platform
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Posted 4 years ago
Hi Jorge, Thank you for your review. I am glad you you found our service useful. It's a pleasure to have you as a customer. Paul
Posted 4 years ago
Up to now always pleased!
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Posted 4 years ago
Hi Antonio, Thank you for your review. I am glad you are pleased with our service. We will keep improving :). I am glad to have you as a customer. Paul
Posted 4 years ago
Det fungerede rigtig fint. Det kunne jeg godt finde på at gøre igen. Det er også billigere end at checke bagage ind med fly
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Posted 4 years ago
Hi Michelle, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customer. Paul
Posted 4 years ago
I have used your company many times and I was satisfied. However, a few days ago I received my package and some things were dameged! Generally, I have been satisfied with your services, quick delevery etc, but I think that you should be more careful when you deliver the packeges to the customers. Have a lovely day!
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Posted 4 years ago
Eurosender is rated 3.7 based on 2,035 reviews