Evans Cycles Reviews

1.9 Rating 497 Reviews

22 %

of reviewers recommend Evans Cycles

Popular Questions:

Delivery

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Returns

How is Evans Cycles returns process?

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About Evans Cycles:

Evans Cycles are one of the UKs largest specialist cycle retailers and we stock variety of bikes, cycling equipment and cycle clothing. The range includes mountain biking, BMX, road cycling, commuting, folding bikes and kids bikes.

Phone:

01293 574900

Location:

Evans Cycles, Camino Park, James Watt Way, Crawley
Sussex
RH10 9TZ

How is Evans Cycles returns process?

Helpful Report

(4 weeks ago)

Greater than 95% of reviewers feedback is Evans Cycles returns process could be better.

Helpful Report

(4 weeks ago)

0.00%

Industry Average

“ You behave like a cowboy company. You sent me the wrong item and a damaged item. I have been trying to get a returns label, but this is turning into a laborious effort. What is the point in asking me to send a picture? Just send me a label. I will never buy from you again. You have lost a very good customer. ”

- Anonymous

“ Evans delivered a faulty item, rang them & they said send back & send proof of postage cost - returned it special delivery and they signed for it so I know they got it. 7 days later I got an automatic email saying I had filled in the returns form but they had yet to receive the item. Liars!! So now I have no item, am £200 out of pocket and another £8 postage and they are refusing to admit they have lost it!! ”

- Coldfeet10

Evans Cycles Reviews

Returns - Difficult