Evans Halshaw Reviews

Name: Evans Halshaw
Rating: 2.33

2.3 Rating 341 Reviews

33 %

of reviewers recommend Evans Halshaw

Company Reviews

Questions

Metrics

2.3

Based on 341 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5

Visit Website

Write Your review

Tell us how Evans Halshaw made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evans Halshaw 1 star review on 29th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customers service excellent and exceeded expectations, especially from Ian Bexley. Highly recommend.”

Helpful Report

Posted 2 years ago

“It was all a really quick service”

Helpful Report

Posted 2 years ago

“Car had a health check they said the air con was OK they ticked it off on the sheet. Took the car to another garage the next day to be told the air con needed a recharge it was completely empty. It cost me £100 to put right. So if you are offered a health check beware.”

Helpful Report

Posted 2 years ago

“Have just exchanged my car today with Ian at Blackpool .He was so helpful and nothing was too much trouble . He fully explained all about the car took me on a test drive and taxed it for me. He was so patient especially as I had forgotten to change my insurance, which he did for me as well. I would fully recommend Evans Halshaw . This is our sixth car from them.”

Helpful Report

Posted 2 years ago

“Extremely pleased with the customer service at Evans Halshaw in Ashton- under-Lyne. We put our car in part exchange. We got a good price for our car. Kieran was very friendly and sincere. This is the 2nd time we've bought a car from Evans Halshaw. Thank you Kieran.”

Helpful Report

Posted 2 years ago

“Excellent service from Edward at Evans Halshaw Altrincham. Trading in Ford Puma for new model. Could not have been smoother. I was regularly updated on the arrival date of the new model and the paperwork was completed with no fuss. Pick up day was easy…in and out in less than 30 minutes. Will definitely be getting my NEXT new car from Evans Halshaw Altrincham and would recommend 100%.”

Helpful Report

Posted 2 years ago

“I staggered in being diabled. Claire Radford was quiet and efficient - answered all the questions, and showed us how the car worked All the paper work was quietly and efficiently done Excellent”

Helpful Report

Posted 2 years ago

“Bad workmanship from the service department .do not do the checks they are supposed to do no apologies. I have been a customer for five years not any longer I have cancelled my service plan and I will go elsewhere.”

Helpful Report

Posted 2 years ago

“So this is my second bad experience at an Evans halshaw branch this time I bought this 2014 BMW for just under £16000 and this is how the car has come to me and I'm absolutely disgusted I was told the scratches on the paintwork would be machine polished out the car would be valeted and the plastic air filter cover would be looked at to see why it was rattling none of this was done the rear tyres are an advisory on the mot so I had them checked and they're 3.6mm and 3.4mm so it will need tyres in the near future it only had one key this company is a disgrace I never received any updates after I was accepted for the finance I had to do all the chasing to get updates on what was happening again it's just one of these big companies only interested in the sales and not the customer service very disappointed please avoid I also find it really sad and desperate that they have to get their staff to put false reviews on google to try to get rid of the bad reviews showing up”

Evans Halshaw 1 star review on 26th May 2022

Helpful Report

Posted 2 years ago

“Will not deal with them again phoned up to reserve a car said they would call me back to take the reservation fee no call back phoned the following morning to be told the car had just been sold .will not deal with again”

Helpful Report

Posted 2 years ago

“Bought car , had 5 mins , dealer refuses to take back there so called 21,000 mile car under there so called 14 day money back guarantee Just took the money and not interested No test drive available as tracking was out So paid online by visa Drove car for less than 5 mins Dealer refuses to take the car back”

Helpful Report

Posted 2 years ago

“My car went in for a service and MOT. They kindly picked it up from my house and returned it washed and cleaned, it looks wonderful”

Helpful Report

Posted 2 years ago

“Colin Montgomery at Shiremoor, was excellent from start to finish. Very professional, would recommend him.”

Helpful Report

Posted 2 years ago

“Evans halshaw Durham. Rubbish. Only had car six months and is constantly making knocking noises been back six times. Customer service shocking. Salesperson wants nothing to do with you after you have bought it. They put faulty part on one of the times. Absolutely rubbish. Avoid”

Helpful Report

Posted 2 years ago

“Very pleased with customer service at Evans Halshaw Edinburgh when buying my new car. Salesman John Lennon was helpful and a pleasure to deal with. Thanks very much.”

Helpful Report

Posted 2 years ago

“Toked my Citroen C4 Cactus in Kettering branch where i’ve been overcharged for a major service by £110 compared to other Evans Halsaw locations. I've been charged £375 where the other 2 locations quote me just £265 for same plan. Spoked with Steve(branch manager) that didn’t offered any explanation or any inters in sorting out this issue. I've spoked with him about evans halsaw price back promise but he said is referring just to used cars and not to service plans(even if on website is saying that is also available on any repair/service). My front tyre been replaced with a Nexen cheap tyre but been charged for a premium tyre(£95) Complained all of this to Steve branch manager but he was trying to get rid of me instead of trying to sort my issue out. Been to Kettering branch just because my 2018 car was bought from his branch couple of months back and was making a noise from the driver front side since i’ve bought it from them and been promised this will get fixed under extended warranty after it been with them service 2 times before and failed to be fixed. Will never use Evans Halsaw Kettering again and i am looking to escalate my complain with Resolver, Evans Halsaw customer support head office and trading standards since Steve unit manager was not even trying to deal with my complain”

Helpful Report

Posted 2 years ago

“I was very impressed with the service in Merthyr Tydfil Evans halshaw off James Davies, I sold my car and he made the process easy and straight forward. Very helpful and couldn't do enough. Thank you very much”

Helpful Report

Posted 2 years ago

“Evans Halshaw Nissan - Cargo Fleet Lane Middlesbrough Point 1) We arranged to test drive the car. When we arrived, they said they could not find the keys. We could view the car from the outside only. It was clearly being used by one of their team as it was full of junk, MacDonalds wrappers, clothes and had a car seat in the rear. Point 2) 30 minutes before we were due to collect the car, they rang to say it was not going to be ready for another 2 hours. We had family plans we had to cancel. We had already waited over a week. Point 3) When we collected the car it had not been fully cleaned/valeted, rather just a quick wipe over. We were told they had not had time. Point 4) When we collected the car there was a plastic cover missing from one of the side covers in the boot. I refused to take the car unless they sorted it out. £25K and they thought it didn't matter. They removed one from another car. Point 5) 8 weeks after the purchase we have still not received the logbook. I Rang twice and they are blaming DVLA. Promised to ring us back within an hour, a week later we are still waiting. We gave our old car to our son when we collected this car, his logbook arrived within a week. The car is great, really happy with it. However, their service and customer care is appalling.”

Helpful Report

Posted 2 years ago

“Absolutely fantastic service from Perrie, his attention and attentive support is first class and highly recommend purchasing cars from Nissan Sunderland Branch.”

Helpful Report

Posted 2 years ago

“Took delivery of new citreon C5 aircross shine from Evans halshaw priory hull Wednesday salesman Matthew was excellent, customer service spot-on very helpful, pleasant and very polite showed us in detail how car works and all its functions we love our newcar would highly recommend you visit this dealership if thinking buying new car ask for Matthew 😊😊”

Helpful Report

Posted 2 years ago

Evans Halshaw is rated 2.3 based on 341 reviews