Evans Halshaw Reviews

2.3 Rating 357 Reviews

32 %

of reviewers recommend Evans Halshaw

Company Reviews

Questions

Metrics

2.3

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How quickly does Evans Halshaw resolve customer queries?

Helpful Report

(1 week ago)

Greater than 39% of reviewers feedback is Evans Halshaw takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

76.24%

Industry Average

“ after sales service is terrible phoned about logbook but told that the salesman would phone back but no phone call ”

- Dave Key

“ Excellent Service and Great Experience at Evans Halshaw. ”

- Amal Balthazaar

“ Bryan at Evans Halshaw Falkirk provided a first class personalised service from start to finish. Having suffered an injury in a bad accident, which left me unable to collect my new car, Bryan dealt with all the paperwork and delivered my new car to my home in East Kilbride, making it a stress free situation. ”

- Kellie Perrie

Evans Halshaw Reviews

Customer Service - Good