Rhino Shield Reviews

"Very bad experience, I had already hesitated to recommend you because my first case was always loosening up and not protecting me well enough to break the rear glass of my iPhone 12 Pro the first time I dropped it outside my home.\r\n\r\nI wrote to customer service to find out if they could contribute to the cost of repair and to express my dissatisfaction, but they were obviously very polite and refused to respond to my request. All they offered me was a 10% discount code to recommend \ud83d\udc4d\ud83c\udffb.\r\n\r\nAt the price it's worth, the quality isn't there, buying a $15 case on Amazon is the same thing. What's RhinoShield to me now? Only very good marketing - I can say that, it's my job - which makes you feel confident, but the product and customer service are not up to scratch.\r\n\r\nOn top of that, as a former French customer now living in Quebec, I order a new shell, telling myself to give it a second chance. I pay US$26.50 for delivery on an order of over US$70, very expensive delivery, already unhappy with the experience I decide once again to continue reluctantly for another model even more expensive. One last surprise: I receive a DHL customs payment request for $22 to receive my hull.\r\nThat's over $160 CAD to protect my iPhone. I really feel like I've been ripped off."

"Very bad experience, I had already hesitated to recommend you because my first case was always loosening up and not protecting me well enough to break the rear glass of my iPhone 12 Pro the first time I dropped it outside my home.\r\n\r\nI wrote to customer service to find out if they could contribute to the cost of repair and to express my dissatisfaction, but they were obviously very polite and refused to respond to my request. All they offered me was a 10% discount code to recommend \ud83d\udc4d\ud83c\udffb.\r\n\r\nAt the price it's worth, the quality isn't there, buying a $15 case on Amazon is the same thing. What's RhinoShield to me now? Only very good marketing - I can say that, it's my job - which makes you feel confident, but the product and customer service are not up to scratch.\r\n\r\nOn top of that, as a former French customer now living in Quebec, I order a new shell, telling myself to give it a second chance. I pay US$26.50 for delivery on an order of over US$70, very expensive delivery, already unhappy with the experience I decide once again to continue reluctantly for another model even more expensive. One last surprise: I receive a DHL customs payment request for $22 to receive my hull.\r\nThat's over $160 CAD to protect my iPhone. I really feel like I've been ripped off."

"It's the best paint job EVER!!!!! We were so very happy with the job that Marc and Sam did on the house. Nothing was out of their scope. They provided the very best customer service we've ever had. They go above and beyond. They cleaned up well and took care of our home. If your lucky enough to get Marc and Sam, then you will get the best service and the best workers."

"Cool designs, but poor protection.\r\n\r\nI am having one of them cool Star Wars designs, and pay some extra for MagSafe. phone fell off, screen is in good condition but the rear panel of the phone that is a gorilla glass cracked all over . Case is ok but phone needs to go for repair"

"Unfortunately I have to leave a low score. I had the RhinoShield SolidSuit for ASUS Zenfone 8 - Carbon. It cost \u20ac34.99. I took a lot of care with my phone, I only ever used it once the case arrived. Three years down the road you can see the markings on both sides of my phone from the case. The case has actually left grooves in the phone. Although it did protect it for so long, now it's resale value has drastically dropped."

"Worst company ever. \r\nButton on my \u20ac55 case came off after only 3 months of use and they want to charge \u20ac7 to post a tiny piece of plastic. \r\nAvoid at all costs."

"I have stood behind Rhinoshield for the past 10 yrs. I tend to drop my phone A LOT and time and time again the Solid Suit phone case with their screen protectors have saved my IPhone without so much as a scratch, so they are well worth the higher price tag. Once, I dropped my phone and it landed screen side down directly on top of a very large jagged rock while putt- putt golfing. The fall destroyed the screen protector, which had an impact hole in it, but after removing the damaged protector my phone screen was fine. The solid suit case has a shock absorbing waffle imprint inside its case. The case was almost perfect with just a very small scuff mark. I have no doubt my IPhone would have been destroyed if I hadn\u2019t been using a Rhinoshield solid suit case and their 3D screen protector. I have dropped it numerous times directly on concrete and there has been zero damage to my phone, solid suit case and screen protector.\r\n\r\nRecently, however, I upgraded my phone and when ordering my new Rhinoshield case and screen protector I ordered their Clear Case, not realizing it was not part of their solid suit line. I noticed it right away when I opened the product. I went back to the website which stated it offered ShockSpread LUX so I wanted to believed it was likely as protected as the Solid Suit. I was wrong! Just 12 days after installing the Clear Case it was knocked off a wooden night stand onto a carpeted floor and I was shocked to find a large dent in the clear case and an impact hole in the 3D Anti-Blue screen protector after the 2 foot fall. The phone had to have hit parts of the night stand on its way down. My phone wasn\u2019t damaged but both new products were significantly damaged and now needed to be replaced. I contacted Rhinoshield and they promptly replied and offered to replace the case under their lifetime warranty. I just needed to pay for shipping. Keep in mind they are located out of Hong Kong so there is a time delay on communication. I inquired if I could change back to a solid suit case instead, clearly not pleased with the amount of damage to the case and protector after such a short fall. Sadly, I could not and I was only offered a 10% discount, which is nothing considering the cost of another new Rhinoshield case and screen protector, just 12 days after installation. In total the mistake cost me $115.43 which has put a sour taste in my mouth. Not noticing the Clear Case was not part of the Solid Suit line was clearly my error but since they cost about the same amount and it stated it was the same high quality material I wanted to believe the protection would be the same but it clearly is not. Even though customer service was prompt I do feel they could have given, at the very least, a decent percentage off the replacement case since it was a brand new case. Nothing crazy, perhaps 20%?? I would strongly suggest making sure you are purchasing from their Solid Suit line for maximum protection. We found the 3D Anti-Blue screen protector I purchased installed easier than the cheaper 3 D screen protector my husband and daughter purchased. Customer service is prompt but keep in mind there is a time difference when waiting for a reply. Shipping takes approximately 10-12 days since it\u2019s shipping overseas unless you order off Amazon. Know Rhinoshield does offer a lifetime guarantee on their cases, however, if you\u2019re not happy with the quality of the product even if it\u2019s brand new it will cost you close to full price to change."