ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,450 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,450 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“ewheels is an absolutely fantastic company let alone one if not the beast EUC Dealer in North America! Jason is always a pleasure to work with and his team will always get back to you lightning fast! Great prices, great customer service and well rounded group of people!”

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Posted 11 months ago

Thanks for the kind words! We do try our best, hopefully exceeding expectations. Being prompt is one of our core beliefs. We try to keep our prices as competitive as possible, while still retaining the classic eWheels level of customer service. Hope you're enjoying the Patton so far!

Posted 11 months ago

“Quick ship Received Powered up Rode and set up the pads. No problems !”

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Posted 11 months ago

“Ewheels has excellent customer service that is very quick to support. Definitely my favorite distributor to do business with. I appreciate Jason taking the time to post on forums about new developments. I have purchased the s18 and patton and couldn't be happier.”

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Posted 11 months ago

“Excellent service. Emails with manuals and instructions sent right away as well as both wheels and accessories being shipped same day. Couldn’t ask for better service!”

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Posted 11 months ago

“Ordered wheel on Wednesday, wheel and pads were delivered Friday. Excellent customer service as well. All questions I had regarding the wheel was answered same day. Ewheels has a customer for life”

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Posted 11 months ago

Great to see this review, hope you're enjoying the Sherman-S! Our machines ship from CA, so transit could be anywhere from 1-6 business days. We always try to be prompt and ship the same day. Glad we were able to earn your business for life!

Posted 11 months ago

“As a returning customer of eWheels.com, I can attest to the consistently exceptional experience they provide. Jason's excellence in customer service has made each interaction seamless and enjoyable. For many seeking personal electric vehicles or electric wheel parts, eWheels.com is the go-to destination. Highly recommended!”

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Posted 11 months ago

Thank you so much, Michael, for your 5-star rating! We truly appreciate your loyal patronage. Your kind words regarding our team and the customer service we provide are very encouraging. We could not do it without customers like you!

Posted 11 months ago

“New wheel buyer here but very satisfied with my experience with eWheels. They reached out over the weekend (when I placed the order) and let me know that I would receive tracking information on Monday (and I did). I appreciate the information so that I didn't feel left wondering if anyone had received my order or not...”

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Posted 11 months ago

“excellent!!!! this is my fourth time!!!”

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Posted 11 months ago

“Great service on the ball sent scooter right out Quickly. Will tell my friends.”

ewheels 5 star review on 3rd December 2023

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Posted 11 months ago

“Ewheels was fantastic. Fast responses to what I'm sure were dumb noobie questions. Never made me feel stupid. It was a great experience. Well packaged as nothing was damaged. And when I had more questions about the new wheel they were again prompt and non judgmental. Jason and Eric were both great.”

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Posted 11 months ago

“horrible waranty service. Been a month and still now wheel. Refuse to send a new one. They blame the techincian for breaking the wheel, but they were sent videos of the defective parts and they sent new ones. The technican gave a detailed description of the defects and known issues with the wheel, the second technician concured and showed me his own pictures of the same issue happening. ewheels takes no accountability and puts all the blame on the mechanic. They refuse to replace the wheel, or do their job, just throw new parts at a lost cause and take no consideration as to how it affects the customer. Just say shit like we can't just keep replacing parts its expensive and then they want me to pay for half of the cost of repairing the wheel. Don't believe the sponsored bull you hear about this company being the best, it is most definitely not. I am just sick of emailing them and getting a this is on you response, or it will be taken care of half baked crap, at some point I just have to shed light on my experience.”

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Posted 11 months ago

“My son loves it charges fast”

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Posted 11 months ago

Glad we could help with your rapid charger order! Make sure to balance the cells by leaving the charger plugged in for at least an hour, about once in every 10 charges. Thanks again!

Posted 11 months ago

“I've been a customer for a few years now, and can say the ewheels team has been very helpful and they respond almost immediately. 10/10 experience”

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Posted 11 months ago

Thanks for this review! We always try our best to be prompt, definitely glad we were fast enough to update your previous order. Hope you're enjoying the gold S22, ride safe!

Posted 11 months ago

“Arrived ahead of schedule. Communication was excellent. Absolutely no complaints whatsoever. Highly recommend!”

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Posted 11 months ago

While extremely rare, sometimes we're actually ahead of schedule. We always do our best to follow through, and be as transparent as possible every step of the way. Glad the V14 delivery went well. We appreciate you and your loyal patronage!

Posted 11 months ago

“Jason and his crew are ALWAYS on point. Whenever I have a question or concern they’re very quick to email me back. Ewheels takes their warranties and customers very seriously. If you have a problem they will do whatever possible to figure it out.”

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Posted 11 months ago

Thanks for this 5-Star review! We do try our best over here, especially with getting our customers back up and running. There's nothing quite like our comprehensive 1-year warranty. It's the quality that counts, not the quantity. Hope you're enjoying your Sherman-S and Patton!

Posted 11 months ago

“There customer service is on point. I can be a pain, and they were very patient with me. Will get my next EUC from them.”

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Posted 11 months ago

Totally no worries, we're here for a reason. We always try our best to be prompt and cordial with each customer and inquiry. We appreciate your loyalty, hope to see that order come through soon!

Posted 11 months ago

“Ordered my first EUC , Sherman -s it’s a bit heavy but learning curve is to be expected, shipping was really fast and communication from the shop was excellent.”

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Posted 1 year ago

“So far, Jason and Eric have been a real pleasure to work with. I was unsure which unicycle I wanted at first but they were very patient and helped me find exactly the one I needed.”

ewheels 5 star review on 21st November 2023

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Posted 1 year ago

“Thank you Jason McNeil owner of eWheels for not only getting this package here in 6 days but ALSO sending a free bonus 2nd 5A charger for my husband! Your kindness & generosity is out of this world!”

ewheels 5 star review on 20th November 2023

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Posted 1 year ago

“Service after the sale. Warranty support-- happens more than you might think. Parts. Troubleshooting. Advice. There's no unicycle repair shop in your neighborhood is there?! I find I'm maintaining my own unicycle. Inner tubes. Battery pack. Control board. Cracked covers or broken handles. Quality is what keeps me out of the hospital and my house from burning down. I tried a couple other places, now I depend entirely on eWheels to pick the most solid configuration, make warranty repairs, and stock replacement parts I can trust.”

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Posted 1 year ago

ewheels is rated 4.9 based on 3,450 reviews