ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,453 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“I like the wheel the little I've driven it but I think there should be a better system to tell me when I am expected to receive my wheel I just got vague answers about when it was expected to get ewheels and also needs some instructions on how to get the ewheel out of travelmode.”

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Posted 3 years ago

“I would recommend anyone buying these type items to buy local and develop a relationship with the local EUC community. If you don't mind dealing with consistent issues they're great! I will say that, they will get back to you when they get around to it.”

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Posted 3 years ago

“Even though my S18 shipment was delayed beyond reasonable expectations, eWheels staff were very helpful and responsive and gave me multiple options to deal with this delay. They were extremely professional and knowledgeable and I'm glad I purchased me EUC from them. Will be back here again when it's time to change or upgrade.”

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Posted 3 years ago

“The ewheels team has been pleasant and informative through my entire purchase process. Sending out updates and info to help you understand the manufacturer & shipping process. Also as a new wheel owner the included ewheels wrist guards are a nice & very practical addition to the order. I heard positive reviews about the company and thus far I agree I will definitely purchase from them again”

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Posted 3 years ago

“It's great! I've had so much fun learning to ride it that now i'm looking to get a bigger wheel.”

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Posted 3 years ago

“eWheels was great. Fast responses to questions and quick shipping and great customer service.”

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Posted 3 years ago

“I'm very pleased ordering my electric unicycle veteran Sherman, people told me that it'll take 3 months, they've been contacting me and letting me know where it's at and how long it will take, they're very helpful and will share any information you need, I'm very glad that I ordered my Sherman and I know where to find people if I have any questions,”

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Posted 3 years ago

“This is my 3rd purchase from ewheels.com. My first was a scooter, second purchase was a Gotway RS. The new hollow motor that come with that model has a known defect and this one was unfortunately defective. I learned how to ride an EUC before the defect made itself known. I informed ewheels about the problem, and they sent me a shipping label the same day. I asked to swap it for a more reliable model, since the hollow motor design has issues. Swapped it out for a KingSong 16x. It has been very reliable since the swap. Service from ewheels and the KingSong 16x has been awesome.”

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Posted 3 years ago

“I got my Sherman today and I love it! The service I received from ewheels was second to none.”

ewheels 5 star review on 27th December 2020

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Posted 3 years ago

“The Ewheels team is absolutely amazing, I usually get a response within a day or two and it’s always personal and thoughtful. They work with me to make sure everything is getting done correctly, and even provided multiple things I wanted to add to my order for free, without needing to or being asked to. The referral program is also very exciting for me and my friends, we’re all stuck on the hobby and want to keep getting more wheels. I also know that after sale service is of the same high standards which provides a lot of peace of mind and less fear of having something go wrong.”

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Posted 3 years ago

“Response times to emails are on point keep it up.”

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Posted 3 years ago

“Really nice, fast, and light scooter. Brakes also work very well. If the tires were pneumatic tire, it would’ve been perfect, but rubber ones aren’t too bad. And unfortunately some brake parts were damaged upon arrival”

ewheels 5 star review on 25th December 2020

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Posted 3 years ago

“I come from a KS16S, in which I learned to ride, Just received my new KS16X yesterday for christmas, my own gift; the KS16X is a world apart, way better, very comfortable, and responsive, I would say, you have to gain new musclue memory, related to "an odd feeling", mainly when making sharp turns, I guess is something typical to adaptation to a new wheel, nothing to worryng, furthermore, it feels very stable and smooth”

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Posted 3 years ago

“Veteran Sherman is amazing. It’s everything everyone is saying. Fast, smooth, powerful. Battery life is incredible. Very happy.”

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Posted 3 years ago

“The KingSong s18 is awesome!! Thanks eWheels you guys were awsome great service!!!”

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Posted 3 years ago

“Once again the gang at eWheels have delivered by providing great customer service and blazing fast shipping of my new KS16-X one wheel. Seamless transaction from start to finish. Been riding outdoors for about two weeks now and I must say that as a beginner-rider, this wheel is perfect in that its very stable, durable, smart, and has plenty of power to spare for later when I become more of an intermediate, and eventually well-seasoned rider. I can't imagine out-growing this wheel any time soon! Great choice on a great recommendation by eWheels website. I highly recommend!!”

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Posted 3 years ago

“Ewheels goes above and beyond expectations, I have never come close to dealing with this good of customer service. Everything is always on time as promised and if there are ever any issues they go the extra mile to make sure the customer is satisfied. I have never dealt with a company that does such a good job on the customers satisfaction.”

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Posted 3 years ago

“So far I had a great experience from first payment to finally payment. They reached out to give updates and information through Emails and check ups on orders. Very quick to respond to emails as well. I paid for 2 day delivery and well.... don’t expect fedex to honor that.”

ewheels 5 star review on 20th December 2020

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Posted 3 years ago

“Wheel arriving a little bit late, no biggie. I'm very happy with the support information sent about my King song S18. I believe that it would be better to fill out this review after I receive the wheel. But, so far so good. Supposed to arrive Monday. Originally second week of December. Then, Saturday... Not a problem if a signature wasn't required for delivery. Update: wheel has arrived. After a email to support with a response in less than 10 min, I am all set. My special instructions were lost in the shuffle so the driver almost left after knocking on my basement door. Perfect? Nope. Of course, neither am I. Good experience. I will recommend ewheels.”

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Posted 3 years ago

“Excellent customer service from the entire ewheels team. Knowledgeable staff answered all questions in a timely fashion. New customers, If your still debating on where to buy your next pev. Look no further.”

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Posted 3 years ago

ewheels is rated 4.9 based on 3,453 reviews