ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,507 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 24th January 2025

Hannah Schumacher

ewheels 5 star review on 22nd January 2025

Ross Buissink

ewheels 5 star review on 6th January 2025

Bobby Bailey

ewheels 4 star review on 1st January 2025

Jonathan Watts

ewheels 5 star review on 12th November 2024

Jason Martin

890

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My purchasing experience was nothing short of delightful, and eWheels should be proud of it's staff. I had a few questions and concerns, and eWheels staff took the time to answer them thoughtfully, completely, and most importantly, honestly. It took a while for my wheel to come, but eWheels was forthcoming with the eta, which was pretty spot on. Once the manufacturing process was complete, eWheels sent an email showing testing and provided an update on the shipment progress. I would most certainly purchase from ewheels again.”

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Posted 2 years ago

“There was a few month delay in getting my 16x but it was out of ewheels control. They kept me informed with status updates and even provided the ship tracking link when my wheel was loaded on a container. Excellent service. I will definitely be buying from them again!”

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Posted 2 years ago

“eWheels has always gone way beyond what is typical these days in email support, I really appreciate their effort to communicate.”

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Posted 2 years ago

“I'm not remotely satisfied with my order. I got the wrong EUC, no tracking number from the shipping company I used, was charged twice for shipping, and I doubt I'll be getting compensation for all of this headache. Shipping to Hawaii seems to be the most difficult task for any company, and even to get my order right after waiting 2 and a half months just to get the wrong wheel is the worst feeling in the world. Hope no one else has to deal with this in the future.”

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Posted 2 years ago

“I recently purchased the V12HT. Eric responded immediately, with answers to my questions. It shipped the day I ordered. I would highly recommend E-Wheels.”

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Posted 2 years ago

“Their customer support is great. I sent several emails asking about various aftermarket pedal dimensions. They installed those pedals on their own wheel, and reported back with pictures, all within a few hours! It doesn't get better than that.”

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Posted 2 years ago

“Ewheels always come through! Emailed me right back. We figured out what I needed and blam! Shipment was on the way! Thanks you guys!”

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Posted 2 years ago

“Just bought my first wheel; an InMotion V12. I'm still learning to ride and I'm having a ton of fun. I spent a fair amount of time trying to decide what wheel to buy and who to buy it from. The customer service from eWheels has been nothing short of AWESOME! Jason took the time to answer a bunch of questions I had about the legality of riding in some areas of the US. He was also very gracious, when a few days after I received my wheel, there was a discount on the V12 and he credited me with the discount. This is customer service you don't see anymore. If you're on the fence about buying a wheel, I say go for it. I'd also recommend purchasing your wheel from eWheels. I know I'll be back to purchase from them!!”

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Posted 2 years ago

“Just got my 2nd wheel through ewheels, & so far I’m beyond pleased with their services! On my previous wheel, they exceeded my expectations as far as taking care of any warranty issues, & on the second wheel, fast prompt service. Ordered wheel in the morning & it shipped out same day. I’ve even secured a pre-order for my 3rd wheel from them.”

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Posted 2 years ago

“eWheels followed up on my order to ask what my scooter was to ensure compatibility. I responded with my model and they confirmed it would work with it, which was nice. Then they upgraded my shipping to 2 day. I received the charger and I'm very impressed by it. It has two dials, one for selecting between 1-5 amps and a second for selecting between 80, 90, or 100%. This makes this one charger have the capabilities of multiple chargers: fast and normal. The screen is also very helpful. This is a very nice product that I'm happy I bought.”

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Posted 2 years ago

“Great company. Had the charger out before their competition.”

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Posted 2 years ago

“Four wheels and counting! Jason and team provides the best customer service around! I ordered the begode pedals for my RS19 because they're awesome on my Monster Pro. I'll be purchasing the Master Pro soon from Ewheels.”

ewheels 5 star review on 21st November 2022

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Posted 2 years ago

“Best customer service and fast shipping.”

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Posted 2 years ago

“I'm very new to this, but had heard of eWheels from watching YouTube videos and authors there had always been very positive about eWheels. I noticed they were running a sale on the euc I wanted which made it a better deal than Amazon. So, I gave eWheels a try. I had a question about ordering from them regarding the sale, so I emailed them first. They replied within a day. I ordered after that, and everything went very smoothly. The shipment was fast and I had no trouble. I would recommend them.”

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Posted 2 years ago

“Muy buen servicio muchas gracias”

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Posted 2 years ago

“Great and fast service as expected”

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Posted 2 years ago

“I Love this wheel perfect for me, delivery was one day late but no worries it was worth it, thanks ewheels”

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Posted 2 years ago

“First EUC, probably the first in the area! EWheels shipped quickly, well packaged, and have been very responsive to my inquiries. I appreciate that, YouTube and eWheels are my sole source of information on this! The InMotion v12 is a fun ride, nearing the point of being able to ride unaided. I used (still sometimes do) a push broom as my outrigger, or jousting spear!”

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Posted 2 years ago

“This company shows exceptional communication and transparency with all transactions and products. It is apparent if you have any problem or malfunction that the team will do whatever is needed to ensure it is remedied as soon as possible. I have bought a euc as well as some smaller products and have been ecstatic with all services and products rendered.”

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Posted 2 years ago

“EWheels rocks. First stop for all my needs.”

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Posted 2 years ago

ewheels is rated 4.9 based on 3,507 reviews