ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,452 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,452 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“I bought my first scooter from eWheels and it’s been nothing but a pleasure. Very knowledgeable staff and very quick response times and delivery. Would buy again 100%. Everyone has been very professional.”

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Posted 3 years ago

“Excellent customer service and excellent products! I will always recommend!”

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Posted 3 years ago

“Love these guys. Quick responses to my emails and with personal help. Not some boilerplate response.”

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Posted 3 years ago

“Outstanding customer service, they contacted me to ask which wheel I was using the fast charger with, I told them I was going to use it for my V11 and maybe my V8F, they advised me not to use it with the V8F as it would damage the unit. Thanks for saving me a lot of time and money! The fast charger works great with my V11 providing fast charges when needed, but also providing very low (1-2amp) charging on a normal basis. eWheels makes the best chargers!”

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Posted 3 years ago

“While the eWheel is a present for our Grandson, so has not as yet been used, we can attest to the excellent customer service we received. As described, quick response to questions, and very fast delivery”

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Posted 3 years ago

“Haven’t received my wheel yet they forgot to ship it but they gave me a $25 discount for the mistake witch was cool. But kinda wish they would have put that towards faster shipping though. But still excited just have to wait another week.”

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Posted 3 years ago

“I bought a couple EUCs and many parts from eWheels. I have only positive experience. Shipping is fast. They are very quick to response. Once I had an warranty issue which was resolved the best possible way. I highly recommend eWheels!!!”

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Posted 3 years ago

“I’m happy that I got this Turbowheel Lightning at ewheels My fist e-scooter & I’m loving it I will recommend it”

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Posted 3 years ago

“I recieved my package quickly. I absolutely love my Turbo wheel lightning. It's fantastic quality. I've enjoyed riding it very much so far!”

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Posted 3 years ago

“EWheels is a top notch dealer with the best customer service you’ll find William walked me through trouble shooting my Lightening Scooter and sent parts two days to me to get me back on the road There a lot of companies selling these scoots, but this company stands behind what they sell”

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Posted 3 years ago

“One of the best scooter purchases I have ever made! This transaction was flawless! William G. Went out of his week to help me choose the correct scooter! Was very courteous and straightforward! Walked me through the entire process! Shipped the scooter same day and provided me with tracking info and a tutorial email! When the scooter arrived five days later he made sure to reach out and made sure I was satisfied and if I needed any more help! William is a model employee and I give Ewheels five stars across the board! Excellent service and communication! I will definitely be using this company in the future 👀”

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Posted 3 years ago

“What more could I say about these guys. First off, the Speedway Mini Pro4 I purchased over 3 years ago was the best investment I have made in years. Over 3500 miles later, besides some usual maintenance the scooter is still my daily to and from work. Every time I needed something or had an issue, the boys from E wheels wrote me back right away and were extremely informative about my issues. Parts were ordered and received very quickly as well. My most recent order came with some luck but they were able to find me the exact scooter and it just arrived, I couldn’t be more happier! Keep up the good work to everyone at e wheels!”

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Posted 3 years ago

“This was my first purchase with ewheels. I ended up buying a Vsett 10+ and couldn't be happier. Prompt order fulfillment along with great communication at all stages of the process. Highly recommended!”

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Posted 3 years ago

“Friendly, communicate well,”

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Posted 3 years ago

“Still waiting for it… friend has one says to be careful because the wheels are hard and narrow. I asked even with suspension? He said yes and that I’d do better with wider or air tires. ( he is more of a die hard). Will review after I experience scooter first hand. Other negative is that I was told I cannot lock it… plan of attaching my dog to it so both need to be stolen…? Unresolved issues that are not yet in front of me. Aside for criticizing what I haven’t yet seen I’m plenty excited. Should pick it up tonight.”

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Posted 3 years ago

“I had a great experience in my order to eWheels from here in Canada. I was in bad need of a charger to get my Tesla V2 back on the road, and eWheels had the thing shipped out within a couple of hours of my order and even contacted me to verify the model I was going to be using it with. Anyways, ya I had a great customer experience with them and will not hesitate to order more in the future. -Stephen Haggar, Ontario, Canada.”

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Posted 3 years ago

“I'm going to talk so highly of these guys it sounds fake but it's not here's the truth. I ordered the emotion L9 on a Sunday night Monday morning before 8:00 a.m. the guys in the shipping department had emailed me to tell me they had misquoted me on the shipping costs they wondered if we should cancel or what to do .I thought I should cancel so he did I was refunded almost instantly which is huge. Within 2 hours emailed me back telling me they could make the box a little bit and get it into a smaller size for FedEx ground shipping saved me $130 I got the scooter the following Tuesday which is six business days from Arizona to Vancouver British Columbia Canada I think that's unreal!!! Thank you guys so much for your help and for going the extra mile to save me some money I will definitely be ordering anything I can from you guys at ewheels”

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Posted 3 years ago

“The Guys at eWheels are great. William and Drew answer all my questions quickly. I 1st bought a Turbo Wheel Phaeton and love it but it doesnt fit in the Jeep. I then purchased a VSette 10+ as its much shorter. The Phaeton is great over 35mph and the 10+ is great up to 35mph. I asked about hydraulic shocks for the 10+ and the next day I had the answer and where to get them. Great service and NO problems.”

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Posted 3 years ago

“Thank you EWheels Team, the fantastic support in getting my wheel delivered was second to none. I love my new V10F, and it was very good working with William & Jason there at EWheels ! All of the suggestions, and advice was great ! Thanks again, Tony - new V10F owner”

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Posted 3 years ago

“I love working with eWheels! After a year of extremely hard riding (700 miles), I sent my KingSong16x in for a tune-up. The lights were not syncing to the app anymore, plus I had cracked the case after an really hard tumble down some concrete stairs. Having my wheel fixed was a piece of cake. The case was my fault, so I paid for that, but they covered the rest of the work and shipping. Great company. Great service. Great people. Five Stars!”

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Posted 3 years ago

ewheels is rated 4.9 based on 3,452 reviews