ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,453 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“Quick shipping and no issues. Now I'm more than 100 miles on my new wheel after 2 months of ownership and I couldn't think of a single complaint if I wanted to. Great product and great service.”

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Posted 4 years ago

“Top notch service and support. I had tons of questions after preordering my wheel, and Jason and the team answered them all with great facts and knowledge. Totally trust their suggestions and word. The ordering process was unreal! They kept us informed of the status throughout the process even after there were delays and redos from the manufacturer. I highly recommend them to anyone looking for a wheel! You’re not just buying a product, your supporting a great business who in turn support you and the entire community. Keep it up eWheels!!! Aloha from Hawaii 🤙🏽”

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Posted 4 years ago

“Ewheels has been good to me so far. They have good customer service, knowledgeable staff, decent price, and quick to resolve any issues. It’s a fantastic establishment.”

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Posted 4 years ago

“The concept of eWheels supporting the process for these scooter vendors really improves the experience of buying a piece of equipment like this. They produced an excellent assembly video and we had the Lightning Turbo running in about 30 minutes taking it slow to do it all properly. The Ultra Lightning rips it! Super fast and powerful and also easy to handle for its power. I would suggest building up to the higher speeds as it has a jump to it. I took it out for 8 miles on the first night, so fun. I would say the Scooter can probably only do 8-10 miles at level 3 largely full throttle, so you will have to be willing to slow down if you plan to commute further with it. All in all, great stuff.”

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Posted 4 years ago

“I have been in contact with William from the very beginning of my TWL+ purchasing process. It was just under 6 weeks on back-order (faster than the 8 weeks - I just missed the last bunch) until it was delivered to my doorstep. Every question/concern was answered quickly (even outside of working hours - guessing late work nights) and what little concerns I did have, speedy info/resolve to the situation. I Highly Recommend eWheels for your scooter needs. I'm already saving for my next scooter and enjoying my TWL+. Aloha from Hawaii...”

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Posted 4 years ago

“Everyone at ewheels was great during the buying process. The Lighting Plus was on backorder but the team was communicating every step of the way. The scooter is amazing. It's everything promised and more. I can't wait to take it off road.”

ewheels 5 star review on 25th September 2020

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Posted 4 years ago

“The e-wheels team, was better than expected! Lightning fast replies on the emails that I sent, which is huge! Totally satisfied with how they handled the transaction!”

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Posted 4 years ago

“As always ewheels delivered my wheel in a timely manner. This is my third wheel bought from ewheels, so I know first hand any problems I run into Jason and company will be there to help me through. I wouldn’t even consider buying a wheel from anyone else.”

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Posted 4 years ago

“Love the turbo wheel lighting+. Comfortable fit and I'm 6'3". I will recommend this to all my friends and family.”

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Posted 4 years ago

“I have purchased two wheels from ewheels and love the customer service. I purchased from them initially based on prior customer reviews. The only issue I had was when I was sent the wrong cover for my latest wheel. They sent me the correct cover overnight shipping with a pre-paid shipping label to return the incorrect one. Now that’s service! When buying such an expensive item, having the peace of mind knowing that ewheels is going to take care of any issues is a no brainer.”

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Posted 4 years ago

“Customer service is good, they answer emails right away or ASAP. Thank you for including the wrist guards.”

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Posted 4 years ago

“eWheels is the best place to purchase your Electric Unicycle or Electric Scooter from in the USA. I have bought a few Electric Unicycles & accessories from eWheels and they have always provided exceptional customer service & support. Their communication with customers and future customers is #1 ! Jason & his team have provided me with exceptional support & would would definitely recommend all US customers to purchase their first, second, etc Electric Unicycle or Scooter from eWheels. Thank you Jason & Team! -Moshe”

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Posted 4 years ago

“I watched a bunch of EUC videos and finally I decided to go for it. Before purchasing I reached out to their customer support to ask a few tax questions / shipping questions and they got back to me really. I was impressed. I ordered the 16x and the shipping time was was pretty good. I have about 500 miles on my wheel and I'm really happy with my purchase. I will buy from them again. The fact that their customer care is a top priority is what gives me confidence. Solid product from a great company”

ewheels 5 star review on 24th September 2020

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Posted 4 years ago

“I pre-ordered the V11, but it won't be coming for over a month, so I ordered the V8F (in stock), so that I could learn to ride before my V11 arrives. I received my order confirmation immediately, and just a few hours later, I received my tracking number. WOW! Wasn't expecting that! I didn't pay for the 2-day shipping, so FedEx held onto it for 4 days in my town before delivering -- not eWheel's fault. Received my unit, plugged it in, and within an hour of being fully charged, I was up and running! eWheels has earned my repeat business!”

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Posted 4 years ago

“This is my first euc and first time buying from eWheels. They kept me posted on when my Sherman would arrive, what to expect and a quick how to guide on how to use the Sherman was emailed to me. Great job I’ll be ordering from you again.”

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Posted 4 years ago

“Great service and fast shipping! Will definitely buy from again”

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Posted 4 years ago

“Shipping is fast, Response and customer service is the best I have had out of anyone ever so far. They really do care about getting you out there riding and not just money alone!”

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Posted 4 years ago

“Best service”

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Posted 4 years ago

“Absolutely phenomenal service! The wheel was promptly shipped and received in great condition. I had a couple of technical questions and the team responded swiftly. It is no wonder they are the #1 EUC seller in the US.”

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Posted 4 years ago

“eWheels is my favorite online store to buy EUCs. I have purchased 3 wheels from them including a preorder of a newly released wheel. All the purchase experiences are excellent. I was kept informed of updates on the status of my orders. But the best thing I like about them is the customer service. When I lost some bolts on my MTen3 riding offroad bike trails, They instantly sent me replacement parts and got me back up and running. It's these kind of after sale services keep me coming back to them for EUC purchases.”

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Posted 4 years ago

ewheels is rated 4.9 based on 3,453 reviews