ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,452 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,452 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“Ordered a Sherman fast charger, came in maximum specified time, and was very well packaged. 100% recommended. This charger looks expensive, but it is a game changer. I have a timer on it anyway so as to not use excess power, but its nice to just use partial charge, and trickle charge the battery at 2 amps when I'm charging overnight. It gives me so many options. Thanks Jason!!!”

Helpful Report

Posted 3 years ago

“I purchased my wheel from eWheels before I had discovered the EUC community so wasn't aware of their stellar reputation. It is well deserved. My wheel shipped immediately, and the communication from eWheels was exactly what I wanted. But the very best part is the after-the-sale support I've received, and that's why I'll only trust my money with them. It's not that my wheel needed anything (it's been perfect), but I did want to modify it and eWheels supplied the parts. I had a few difficulties along the way (I'm not a wheel mechanic), and Jason and William and the support team walked me through it and helped me resolve all of my issues. I'm super happy with them and the way they run the business—my only wish is that they would find a shipping company that operates at the same high standard as does eWheels… FedEx ain't it.”

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Posted 3 years ago

“Some of the best customer service out of any online retailer I have dealt with. Thanks ewheels!”

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Posted 3 years ago

“Great communications. I have purchased two EUCs from eWheels and both were shipped on time and arrived in perfect condition. Fortunately I have not needed any service yet.”

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Posted 3 years ago

“Just got my King song 16x, body guard and rapid charger and am so pleased and happy. What a piece of Equipment!!! Customer service was A+!! Many thanks to Drew and William with my decision process and patience with all my questions. Their quick and helpful responses were greatly appreciated. Thanks eWheels!!”

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Posted 3 years ago

“Excellent product support and very response to emails to answer questions and resolve issues :)”

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Posted 3 years ago

“Superb service and support so far.”

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Posted 3 years ago

“This scooter is just amazing I use it to commute to work. And I also use it for food delivery. I went from my city to another city and was still on full charge in Eco mode. Going about 18 to 24 miles per hour when you put it in turbo dual motor that’s when the real fun begins. so far I reached a speed of 43 Miles per hour. I know I could have gone faster but I’m not experienced enough to handle those speeds and I’m 6,1 250 pound rider. This Electric vehicle is out standing in every way. It’s built like a tank and I don’t have anything bad to say about it. If you’re looking for a high-performance high-quality scooter or electric vehicle this is the place to get it Thanks ewheels.”

ewheels 5 star review on 13th April 2021

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Posted 3 years ago

“I bought an InMotion V11 from eWheels. Very good communication throughout the purchasing process, including the transparency regarding a fire that destroyed an initial shipment of EUCs. I am enjoying the wheel so far. Keep up the good work!”

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Posted 3 years ago

“Courteous friendly on time reception. Diverse amount of helpful sales people. Was offered compensation for an unavailable optional seat..”

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Posted 3 years ago

“I purchased the Gotway Tesla V2 and have had it for about 1 month now and absolutely love this machine! The EUC has a ton of power, very smooth acceleration, and braking and you can ride it around 30 miles easily! I have put over 250 miles on it and have no complaints. This is a life-changing vehicle as it is very easy to learn to use and cruise around your local city or throw it in your car and go explore a whole new city! I would recommend eWheels to purchase as the site and customer service are amazing to work with!”

ewheels 5 star review on 12th April 2021

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Posted 3 years ago

“I can't say I always get appropriate answers to my questions. However, I always get prompt courteous service with very quick attention to orders and delivery. I have purchased 3 wheels in the past year and a half, a Gotway Tesla V2, an Inmotion V11, and a Begode RS-19 HT. I enjoy each for their unique characteristics and strengths. I cannot say I've had any serious service issues with any of my wheels to date. However, my riding style is quite conservative and I tend to avoid extreme conditions and weather, yet I have used them occasionally in winter conditions and temperatures down to 20 degreed Fahrenheit. I think the Tesla V2 is an excellent starter wheel with a great deal of power and utility to last many years as a light, agile, commuter. The RS-19 HT is a very smooth ride with a great deal of power, strength, and agility for hills and off-roading. My V11 is a very comfortable and forgiving cruiser. There is little to complain about. I do feel that eWheels is lacking in timely, critical, and useful consumer information on the products they sell both generally and in detail. For instance, the factory recommended pressure settings for the air springs in the V11 suspension system are all wrong. My background is as an engineer in product development and manufacture. Starting pressures (psi) in the lower chamber should be around 1/2 the riders weight in pounds and then adjusted up or down to provide a comfortable ride in the 30 to 50 millimeter range of suspension displacement from the bottom of travel according to typical terrain conditions while riding. The top chamber can then be charged with 50 to 70 psi for stiffness and dampening of rebound in the suspension system. This method greatly improves overall ride quality and stability on a variety of surfaces and road conditions for the average user. Finally, eWheels could really use an up to date and consistently maintained User's Tips Page and timely EV FAQs on their website.”

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Posted 3 years ago

“eWheels made purchasing my first EUC a breeze. I am new to he EUC world and was not sure of where to start. The resources provided by eWheels on their blog as well as their in depth product details on each of the wheels they offer was a great starting point for my research. After purchasing my first wheel from them they provided a great introductory email with information about my wheel and videos on how to get started. I even had a few questions which I sent in an email and received a very quick response. These folks are awesome at what they do. Keep up the good work!”

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Posted 3 years ago

“Ewheels is such an amazing company. Their customer service is absolutely fantastic. Very fast responses, and are quick to help. Highly recommend to everyone.”

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Posted 3 years ago

“eWheels support has been fantastic. I got regular status updates with regards to shipping. Also once I received my v11, I had to contact support due to my wheel not registrating with InMotion's app. Support was able to contact the vendor and get it resolved. Great job, would recommend!”

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Posted 3 years ago

“Extremely informative and professional service. Every single time I emailed with a question they responded right away. I would definitely recommend ewheels for anyone looking to get into a fun E wheel adventure and new e machine.”

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Posted 3 years ago

“Excellent company with extremely helpful staff just an email away! I’ve gotten my ks14s and my v11 from ewheels; and I even rebuilt a 16x in under a week thanks to their quick shipping and support. When I’m ready for another euc or project, I’m coming straight to ewheels!”

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Posted 3 years ago

“I've watched at least 10 different Youtube videos, and searched everywhere on the internet before deciding to go with eWheels. After I made the purchase, I was surprised to receive an email with beginner's instructions and some tips. eWheels seems like a small company, but the whole buying experience was awesome. I don't own any bike, and bought my first EUC through eWheels. So when I got the EUC, it came with a flat tire... I was a little bummed about this since I don't have any tire inflator/pump (maybe I'm in the minority here). So I've been searching for a small tire inflator with gauge, and it'd be nice if your company had good recommendations for it.”

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Posted 3 years ago

“Purchased a S18 and it came in when expected and in perfect condition. Messed up by not buying the protective cover and I emailed them and they shipped one right to me free with 2 day shipping. Customer service is why I will continue to order with them in the future.”

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Posted 3 years ago

“I bought a scooter from them and I have been asking a lot of questions over the past 7 months, they always answer and I love the scooter”

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Posted 3 years ago

ewheels is rated 4.9 based on 3,452 reviews