ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,451 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,451 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“I'll start out by saying I live in Maui Hawaii, I was trying to find an electric unicycle. It has been near impossible to find a company that would ship to Hawaii, all other companies wanted a flat $400 sea freight which would take 5-6 weeks. Ewheels had an option for 2 day FedEx at $308. I instantly purchased the wheel. This was evening my time and before I could even wake up the next morning I had a message from Jason stating FedEx couldn't send the wheel but they could ship aloha freight and would only take a week. He then stated aloha freight was cheaper than the $308 FedEx and reimbursed me the difference. I ordered on December 6th and my wheel comes today December 13th. I should also add they threw in free powerpads which they did ship FedEx, I got those on December 8th. So if anyone in Hawaii is second guessing ewheels, here's your reason, aloha 🤙🏽”

Helpful Report

Posted 1 year ago

“Having to change parts on a $4500 doesnt look great but i was told ahead of time. Still, just put the stuff on. Your basic consumer wont be able to get the air shock on. No directions or videos on how to install the rear air shock is infuriating considering that most people dont carry the proper tools to do this kind of work. Kick stand fell off the second day I used it. I put a little silicone on it. No problem. Quality control?? Scooter looks good and hopefully when i start to open it up, has no problems. Employees were nice and everyone was a pleasure to work with. Constructive criticism- just get some instructional videos going on, or some kind of directions on the stuff you send without having to ask for it. Other than that, im happy and i have already promoted the company several times from people asking about where to get the scooter. Just step it up a smidge, and you guys will be great. Merry christmas ewheels.”

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Posted 1 year ago

“I put it very simply: the ewheels team is friendly, knowledgeable and attentive. I ordered an Inmotion v11 and got an eta of about 2 weeks. It was at my door in 5 days. I was referred to ewheels by many of my fellow EUC buds and ill have to say I couldn't be happier.”

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Posted 1 year ago

“I recently purchased the Inmotion V12HT for a Xmas present to myself. I shopped around a lot before the purchase and eWheels.com had the best price (Amazon, Eevee's, etc). I didn't know much about the company before the purchase so I was a little hesitant, but the communication/support I got before, during and after that purchase was excellent. Response time to all my questions was very fast. There was also a small gift from eWheels included in the box which was a total surprise. I haven't had the chance to ride the V12HT yet so not much I can review about that but so far 100% happy with my purchase. I would purchase from eWheels again.”

ewheels 5 star review on 12th December 2022

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Posted 1 year ago

“Their costume service is a wonderful and is a perfect example of how costume service should be! There were delays in the shipping of the King Song 16X but they kept me informed the whole time. They were so pleasant and kind, even apologetic. They sent me a free cover for the electronic unicycle as compensation, which was so considerate. Thank you again so much. My husband recommended I purchase the electronic unicycle through eWheel.com and I am so glad I did, they are the best!”

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Posted 1 year ago

“My purchasing experience was nothing short of delightful, and eWheels should be proud of it's staff. I had a few questions and concerns, and eWheels staff took the time to answer them thoughtfully, completely, and most importantly, honestly. It took a while for my wheel to come, but eWheels was forthcoming with the eta, which was pretty spot on. Once the manufacturing process was complete, eWheels sent an email showing testing and provided an update on the shipment progress. I would most certainly purchase from ewheels again.”

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Posted 1 year ago

“There was a few month delay in getting my 16x but it was out of ewheels control. They kept me informed with status updates and even provided the ship tracking link when my wheel was loaded on a container. Excellent service. I will definitely be buying from them again!”

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Posted 1 year ago

“eWheels has always gone way beyond what is typical these days in email support, I really appreciate their effort to communicate.”

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Posted 1 year ago

“I'm not remotely satisfied with my order. I got the wrong EUC, no tracking number from the shipping company I used, was charged twice for shipping, and I doubt I'll be getting compensation for all of this headache. Shipping to Hawaii seems to be the most difficult task for any company, and even to get my order right after waiting 2 and a half months just to get the wrong wheel is the worst feeling in the world. Hope no one else has to deal with this in the future.”

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Posted 1 year ago

“I recently purchased the V12HT. Eric responded immediately, with answers to my questions. It shipped the day I ordered. I would highly recommend E-Wheels.”

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Posted 1 year ago

“Their customer support is great. I sent several emails asking about various aftermarket pedal dimensions. They installed those pedals on their own wheel, and reported back with pictures, all within a few hours! It doesn't get better than that.”

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Posted 1 year ago

“Ewheels always come through! Emailed me right back. We figured out what I needed and blam! Shipment was on the way! Thanks you guys!”

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Posted 1 year ago

“Just bought my first wheel; an InMotion V12. I'm still learning to ride and I'm having a ton of fun. I spent a fair amount of time trying to decide what wheel to buy and who to buy it from. The customer service from eWheels has been nothing short of AWESOME! Jason took the time to answer a bunch of questions I had about the legality of riding in some areas of the US. He was also very gracious, when a few days after I received my wheel, there was a discount on the V12 and he credited me with the discount. This is customer service you don't see anymore. If you're on the fence about buying a wheel, I say go for it. I'd also recommend purchasing your wheel from eWheels. I know I'll be back to purchase from them!!”

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Posted 1 year ago

“Just got my 2nd wheel through ewheels, & so far I’m beyond pleased with their services! On my previous wheel, they exceeded my expectations as far as taking care of any warranty issues, & on the second wheel, fast prompt service. Ordered wheel in the morning & it shipped out same day. I’ve even secured a pre-order for my 3rd wheel from them.”

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Posted 1 year ago

“eWheels followed up on my order to ask what my scooter was to ensure compatibility. I responded with my model and they confirmed it would work with it, which was nice. Then they upgraded my shipping to 2 day. I received the charger and I'm very impressed by it. It has two dials, one for selecting between 1-5 amps and a second for selecting between 80, 90, or 100%. This makes this one charger have the capabilities of multiple chargers: fast and normal. The screen is also very helpful. This is a very nice product that I'm happy I bought.”

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Posted 1 year ago

“Great company. Had the charger out before their competition.”

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Posted 2 years ago

“Four wheels and counting! Jason and team provides the best customer service around! I ordered the begode pedals for my RS19 because they're awesome on my Monster Pro. I'll be purchasing the Master Pro soon from Ewheels.”

ewheels 5 star review on 21st November 2022

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Posted 2 years ago

“Best customer service and fast shipping.”

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Posted 2 years ago

“I'm very new to this, but had heard of eWheels from watching YouTube videos and authors there had always been very positive about eWheels. I noticed they were running a sale on the euc I wanted which made it a better deal than Amazon. So, I gave eWheels a try. I had a question about ordering from them regarding the sale, so I emailed them first. They replied within a day. I ordered after that, and everything went very smoothly. The shipment was fast and I had no trouble. I would recommend them.”

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Posted 2 years ago

“Muy buen servicio muchas gracias”

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Posted 2 years ago

ewheels is rated 4.9 based on 3,451 reviews