ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These mats are awesome! Very good quality and perfect fit. I just love them and will be telling everyone about them. Exactmats is the place to go for your car mats. You will be totally satisfied. Order now!!!!!!!!!!!!”

Helpful Report

Thank you, Erma! You're too kind. We're thrilled to hear you love your mats and want to thank you for sharing the word about ExactMats with your friends! Thanks again. We hope you enjoy!

“My third set. They are just what I wanted, of what is on the market, but I wish that they were smooth and clear and less visible.”

Helpful Report

Thank you for your feedback, Sam! We're glad you love them and will forward your thoughts to our production team. Thanks again and enjoy!

“The mats for my second car fit perfectly. We are so thrilled with the black bubble and the new car smell is awesome.”

Helpful Report

Thank you so much for your kind words! We're thrilled to hear you love the mats!

“could not have had a better experience. Quality, fit and a fair price... along with a quick delivery. Better then expected. We thank you.”

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We're so glad to hear it, Teddy. Thank you!

“Great customer service”

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We're so glad we could assist, Carl. Enjoy!

“Exact fit for my new SUV. Love Exactmats because they are classy, but understated and they do the job. Easy to clean and durable. Had them also in my last SUV.”

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Thank you so much for your kind review. We're happy to hear how much you love your new SUV mats.

“Excellent quality! Huge time saver and fit perfectly.”

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We're so glad to hear it! Thanks for your amazing review. We hope you enjoy your mats!

“Outstanding product with exceptional service! 5 star for sure!”

Helpful Report

Thank you so much for the kind review! Enjoy your order!

“This was my third vehicle with Exactmats. They always fit perfectly and protect my original floor mats while looking great!”

Helpful Report

Thank you so much for your 5 star review, Steve! We sincerely appreciate it! We hope you enjoy your mats.

“Black all weather trays were not going to cut it with my all brown interior, in my King Ranch. I went with the Exactmats for a professional look & it lets the original mats show through ! 100% Happy, Ty !!”

Helpful Report

So glad to hear it, William! Thanks so much for giving us a try!

“My cargo mat is doing what it’s designed to do and that is keep my cargo area clean and look good in the process”

Helpful Report

Thanks so much, England! We're so glad you love your cargo mat!

“I like the material of the black X-Mat I purchased for my 2019 Nissan Rogue Sport cargo area and the black goes well with the car's interior but the fit of the original mat I received was a bit off. The fit was not bad enough to return but I was expecting precision. When I reported the issue, I got a quick response. A very helpful staff member named Ben went out to research the exact measurements needed at a dealership (finding the right year, model and make in the current shortage in the car market could not have been easy!), he kept me updated by email and the company produced a new mat for me that really was a custom fit at no extra charge. I was very impressed with the lengths Ben went to to ensure my total satisfaction. I got a level of service I never expected in this day and age. Thank you Ben and thank you Exactmats!”

Helpful Report

Hi Linda, We're sorry to hear the fit is off - that's definitely not what we want. We will have a team member reach out to you to assist with the fit. After all, if there's anything incorrect about the fit, we definitely want to fix it.

“A few years back, I put in a custom closet, and I needed a large mat to cover the surface of the 12-drawer built in chest. Exact Mats to the rescue! It fits perfectly and protects the surface. Love it!”

Helpful Report

Thanks so much!

“Always reliable and timely service.”

Helpful Report

Thanks so much, Martin!

“Great service and very pleased”

Helpful Report

Thanks, Phyllis!

“This is the fourth set from Exactmats. I am so pleased with these beautiful mats that fit my vehicles perfectly. I have recommended them to many friends and they are also very happy with their sets of mats. Thank you”

Helpful Report

Wow, 4 sets. Thank you so much, Barbara! We're happy to hear you love them! Thanks for being a repeat ExactMats customer and for sharing with friends! Enjoy!

“Cargo mat fits exactly perfect!”

Helpful Report

Thanks so much for your kind review. Enjoy!

“Not sure, they have been in the back yard, or garage for weeks trying to get rid of the terrible oil smell, you should have warned people not to put in car right away!! Other wise they seem ok I guess? Joe”

Helpful Report

Hi Joseph, I'm so sorry to hear you are having an issue with the scent of the mats. We don't normally hear of this issue from our customers, but we do realize that some folks are more sensitive than others. Typically, if there is any smell at all, it does go away within a couple days - similar to a new, vinyl shower curtain. Once again, we are sorry if this left a bad taste in your mouth. We'd be happy to give you any tips if you are still noticing a smell - just give us a call or shoot us an email and we'll gladly assist. Thanks and have a great day!

“Arrived really quick and looked and fit perfect.”

Helpful Report

We're so glad to hear it, JoAnn! Enjoy!

“Exactmats are addictive....youu do one room in your home and they are so slick and easy, you end up ordering for ALL the rooms in your home. I highly recommend and will never consider cutting another shelf liner again!”

Helpful Report

Thanks so much, John! We're so glad you love your new shelf liners and that we were able to save you hours of time, too! Enjoy!

ExactMats is rated 4.8 based on 1,989 reviews