ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,986 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mat was great but I ordered the wrong size and wish I could return it for the right size.”

Helpful Report

Thank you, Germaine! We're sorry to hear you ordered the wrong size. We realize mis-measurements can happen from time to time, which is why we offer a very nice discount on orders like this that need to be re-placed. We recommend reaching out to our Support Team for assistance with this, if you have not already. Thanks!

“These are super nice! Probably drumming you up some more orders. My friends impressed too!”

Helpful Report

Thanks so much, Deena! We're so happy to have been able to assist. We hope you enjoy for years to come!

“Delivery was prompt and product was exactly what I had ordered.”

Helpful Report

Thanks, Paulette, for your 5-star rating and review. We're so happy we were able to assist and hope you enjoy!

“The table protector is beautiful and incredibly useful. It protects the table and looks much better than any tablecloth we could find. It is exactly what we wanted, and fits literally to the millimeter. ExactMats is appropriately named!”

Helpful Report

We're so glad to hear it and hope you enjoy for years to come!

“Great customer service! The ExactMat was just what I was looking for. Customized to fit my desk.”

Helpful Report

Thank you, Linda! We hope you enjoy!

“The products were exactly what I expected and needed. Customer Service people were excellent to work with and with helping me select the right product. Excellent product,excellent customer service.”

Helpful Report

Thanks, BC!

“Love it; perfect fit.”

Helpful Report

Thanks, Constance!

“My ExactMats table pad arrived with scratches and was 1/2 inch too short. I contacted customer service and Katie was very helpful in assisting with a return and offered a replacement or refund. Customer service is awesome and the pad itself was good quality. I just ended up with a damaged product.”

Helpful Report

Thank you for your review, and for allowing us to assist!

“It’s EXACTLY what I wanted! You barely even notice it on the hardwood flooring.”

Helpful Report

Hi Cindy, Hooray, we're so glad we were able to help and that you had a 5-star experience. We hope you enjoy for years to come!

“A bit of a delay in shipping as material was not in stock, but well worth the wait! Perfect fit, flattened out easily and looks awesome. Customer service let us know there was a delay so communication was great!”

ExactMats 5 star review on 5th April 2023

Helpful Report

Your table looks fantastic! We hope you enjoy for years to come. Have a great day!

“The mats we ordered met the exact measurements. they are just as advertised. Customer service was wonderful. they kept me up to date and made some excellent suggestions.”

Helpful Report

Thanks, Bruce, for your 5-star rating! We're so glad to hear your experience was a great one and we look forward to serving you again in the future. Have a great day!

“I Love my ExactMat, had it custom cut. Its a nice quality, and a perfect fit for my RV kitchen table.”

Helpful Report

Thanks, Dede! We're so happy you love your custom ExactMats for your RV table! For even more RV protection, we recommend taking a look at our shelf/drawer liners, too! Enjoy!

“Great product, good fit (I just wish the front mats were a little higher to cover some more of the carpet), good price for custom mats.”

Helpful Report

Thank you for your feedback, Zachary! We sincerely appreciate it. We hope you enjoy your mats!

“great service, quality product”

Helpful Report

Thank you! We hope you enjoy.

“Perfect. My first set lasted 17 years, started turning yellow. I’d say I got my money’s worth.”

Helpful Report

Wow, 17 years of protection, how amazing! We're so glad to hear how much life you got out of your first set of ExactMats! Note: While our mats do not yellow on their own, damaging oils from asphalt, and the like, can cause staining. To prevent this, we offer maintenance suggestions for anyone looking to extend the life of their auto mats. Thanks again and have a great day!

“Love these mats because they are easy to clean and they fit perfectly.”

Helpful Report

Thanks, Kathy! We're so glad to hear it! Enjoy! :)

“I ordered mats for my new car. They were easy to install, fit perfectly, and look great. It adds to the look of the car and will spar the carpet.”

Helpful Report

Thanks, Morey! We're so glad you had a 5-star experience. Enjoy!

“The ordering process was very easy, the representative was informative and helpful. The mats arrived earlier than promised. They were easy to place in my car and the fit was spot on. They just wipe clean and I can see my mats and logo. I am very satisfied.”

Helpful Report

Thanks, Mary! We're so glad to hear it. Enjoy!

“My name is Tim not John and the Matt’s are good”

Helpful Report

Thanks, Tim!

“I was nervous about buying a vinyl table cover. However, the representative did a great job of talking me through the different options. It took a little longer than I expected, but it was worth the wait. My wife likes it, and that's what counts. Now we have terrific ding table protection.”

Helpful Report

Thanks for your review and 5-star rating! We're so glad we were able to assist and we hope you enjoy for years to come! Have a great day!

ExactMats is rated 4.8 based on 1,986 reviews