ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,986 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“The mat is just what my uneven dented desk needed to be smooth again. Thanks!”

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Thanks for your review! We're so glad we were able to help.

“Just what we wanted. Nice and sturdy, attractive and at good price. We are happy.”

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That's so great to hear, Lana. Thank you and enjoy!

“We are very happy with our purchase, just what we were looking for:)”

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Thank you! We're so glad to hear it.

“Awesome design and looks great in my vehicle 👍”

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Thank you, Herbert. Enjoy!

“The ordering was easy, the mats came quickly and they look great in my car.”

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We're so happy to hear it. Thank you!

“Perfect fit. High quality, classy.”

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Thanks so much, Roy! We're glad you had a 5-star experience and hope you enjoy!

“MY MAT THAT I ORDERED WAS PERFECT AND TO THE " T " THIS OLD VIET NAM VET WAS THRILLED WHEN YOU FINALLY GET WHAT THE HELL YOU ORDERED ---GREAT GREAT JOB EXACT MATS”

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Thanks, Gary! We're so glad we were able to assist and hope you enjoy for years and years!

“it was a perfect fit for my 2023 lexus ux!”

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We're happy to hear it, thanks! :)

“The process was easy .”

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We're so glad to hear it, David. Thank you!

“Long time ExactMat customer. Another great experience . Fast delivery. Perfect fit .”

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Thank you so much, Charles!

“Great experience, this is my 20th set of ExactMats, I wouldn’t drive a car without them.”

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Thank you so much, Louis, for your review. We're so glad to have had you as a customer for the past 20 years. Here's to another 20! :) We hope you enjoy this recent auto mat set as much as your past sets.

“100% genuine, professional, polite, understanding and accommodating company. First class. They lost money on based on my initial review, but went out of their way to make my $80 purchase right. Katie was so understanding as was the company. First rate small business who cares about their reputation. HIGHLY RECOMMEND BUSINESS AND PRODUCTS......Initial review30x60 table cover. Charged not held card day 1. Waited 5 days to inquire about status. Stated mfg delay but would expedite for me. Never expedited, still got original ship date. 14 days total. Came rolled. Still trying to flatten. Not 30x60. 30x59.85. Smell to it. 3 stars only b/c it does look great”

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Thank you, Michael. We're so glad we were able to assist. We hope you enjoy!

“Exactly what we wanted!”

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That's exactly what we like to hear, John! We're so glad we were able to assist and we hope you enjoy!

“I very much appreciate your offering NAPO members PPE masks at wholesale price!”

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We're happy to help, Susan! :)

“Our mat fits exactly as I had hoped. Easy to order and quick delivery.”

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Thank you, Susan, for your review and 5-star rating. We hope you enjoy.

“Thank you for your product! We were able to place a safe protective cover on a high quality entryway table that allows the beauty of the wood to show through and still be able to place items on its top. It looks so good we just ordered a cover for our highly used kitchen table to protect against the daily wear and tear and occasional spills of daily use. So much better than a tablecloth that hides the wood finish!”

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Thanks for your review, Bill. We're so glad you had a 5-star experience and that you are pleased with the end result. We hope you enjoy!

“Ordered 3 custom sized ExactMats and they all fit perfectly and will help to protect some of our wood surfaces for years to come.”

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We're so glad to hear it and hope you enjoy!

“After receiving my order I was very pleased with the quality and fit. I did have a issue receiving my order from Fed-Ex in a timely manner per the links provided. I was contacted by Katie a member of the Mats team within 24 hrs after I requested help this made me feel like a valued customer and I really appreciate it. I look forward to doing business with this company in the future.”

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We're so glad we were able to assist, Timothy. Thank you, and enjoy!

“Extremely pleased. Great product I will recommend the company and their products.”

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Thank you, William!

“I purchased a round ExactMat for a small table. It did not come perfectly round. The company quickly resolved the problem once they were notified in an email. The replacement was mailed promptly and was the perfect size.”

Helpful Report

Thanks for your review! We're glad that, despite the initial issue, you still had a 5-star experience. We hope you enjoy your replacement. Have a great day!

ExactMats is rated 4.8 based on 1,986 reviews