ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,034 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,034 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mat was perfectly sized and exactly as I expected. I t needs to air-out a little, but will be fine after that.”

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“We’ve always ordered our clear car mats from exact mats and the product always met our expectations. Great quality and fits perfectly. The customer service is exceptional from start to finish.”

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“For the most part, these mats fit PERFECTLY!! The front mats are SPOT ON!! The back (unimat), cold use a lil more precision. But, it’s not a show stopper. ***Update*** Spoke with Katie in Customer service and she was AMAZING!! This company is very professional and customer service oriented! Will definitely do business with them again and tell my friends!”

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Thank you, Glanatta! We're so glad you're enjoying your new mats!

“Ypur product is absolutly crazy good. Fast devivery. We ended up with 10 of "A1?" 27 1/2 x 17 3/4 we did not order???? We still need: 25 11/16 x 11 3/34 x3 25 1/12 x 11 3/4 x3 26 1/2 x 12 1/4 x 1 11/ 1/2 x 16 15/16 x1 28 1/2 x 20 x1 May we return the one's that are not right and get credit then order the reamaining? Please! We have sent a large amount of money with you.”

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“Not much to report so far... Their CS people are very great to work with. Just ordered a sample kit, and a tracing paper kit... Hopefully ExactMats can make a custom cover for my home built pine slab dinner table.”

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Thanks, Steven! We look forward to producing your perfect product!

“This purchase makes 4 sets of mats that I have purchased from ExactMats over several years. Each set has been exact fits for my needs. In a case where they didn't have a set for the vehicles, that I had, they worked with me to get what I needed. They are great to work with.”

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Thanks, Nelvin!

“We have used ExactMats for two projects; racing victory table and a bottle cap table. This product is made of a very high quality and their customer service is top-notch. The Victory table allowed us to display a racing bibs clearly without having to worry about them sticking to the underside. We use the other map for a bottle cap table that didn't go according to plan, but with the mat on it there is no more tackiness. Thank you exact Matt and we are so appreciative of your product and customer service. We will be sure to spread the word. Keep up the amazing work!”

ExactMats 5 star review on 18th March 2025

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Wow, your tables look absolutely fabulous! Thank you so much for sharing, Natalie!

“The mats fit perfectly. Love them, thank you we have yet to receivve our order?????”

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Thank you, Sharon, for the update. We're so glad you received your mats and are enjoying them!

“The mat fits perfectly. I am very happy with the purchase. It is strong plastic that will last as long as I own the car. Once in a while it moves slightly but I just move it back. I cerainly recomend it to anyone that loves their car.”

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Thank you!

“This company's customer service is great! I ordered a vinyl table top cover for an antique dining set and when I placed it on the table it had some fold marks that wouldn't come out or flatten out. I took pictures and sent a review and someone immediately got back to me. They told me it was defective and to send it back and they would cover shipping and they sent out a new one. I also expressed that I felt the recommended 80 mil was too thick so they sent the 60 mil and it is perfect!”

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Thank you, Diane!

“This company is thing short of awesome! I mistakenly ordered the wrong mats, mentioned it in my review and they reached out to me via email and when I didn't see that, they called me!!! They offered to exchange them and after posting the small difference we got the correct ones. They are such nice quality, thick material so all the things we haul don't punch a hole through, even kid proof! We felt the product's durability is worth the price. Thank you Exact Mats for going the extra mile!!!”

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Thank you, Jillalison! We're so glad we could assist!

“Great item ...good quality. Actually I thought I was getting 2 mats for the front of my Vette, at over 50 for one mat it was too expensive. Every other clear mats custom were that price for 2.i ordered another set from another vendor for my wife's car and they look almost identical...but for 2 at the same price.”

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Thanks, Mark, for your review!

“One of the best customer service experiences I have ever had. On time deliveries, timely responses and efficient problem solving.”

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Thank you so much, Kuddusi!

“They look and fit great! Great customer service !”

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Thank you, Jennifer!

“Great service and corrective action. I normally order from Exactmats whenever I purchase a new vehicle as I like the material and style of X-Mat. My recent purchase did not fit exactly as designed due to a specification change on the new vehicle. Exactmats team worked with me to get the right product manufactured quickly and all is good. Thanks Exactmats!”

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Thank you so much for sharing your experience. We're so glad we were able to assist and get you the perfect mat for your vehicle's specs. We hope you enjoy!

“I had purchased a 22 3/8" square coffee table and wanted to protect the top. Somehow came across ExactMats and it looked like a quality site. And it is! My particular square mat arrived with 22 3/8" x 22 1/2" dimensions, so 1/8" overhang. I called for 1) suggestions on how to trim it and 2) to see what they thought. I was told they have an 1/8" tolerance wriggle room.....so there you go.....within tolerance. Haha.....as it turns out, my coffee table unfolds to make a larger rectangular table when lifted. This 40mil mat is for that rare time I will expand my table. So, it actually is sitting underneath the everyday table top. So, I can live with the 22 1/2" length and not even bother to trim it, as I will most likely screw it up. So, all good!”

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Thank you so much, Michael, for your review. We're so glad you're enjoying your new mat!

“Love, love, love my new car mats. I must congratulate and vehemently thank this company for ensuring my satisfaction. They went above and beyond to help me. Ellie one of their exceptional representatives was always responsive, kind, and very helpful. You are great company. Keep up the great work. Will tell others! Julia Winslett”

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Thank you, Julia!

“Front mat were perfect, but the one piece mat in the back was a little off!”

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Thank you, Wallace, for your review. We're so glad we were able to assist in getting the perfect set produced for you. We hope the replacement set works well, but if you have any issues or concerns, please don't hesitate to reach out to us. Thanks you - we hope you enjoy!

“Happy with my purchase. It looks nice on my tabletop.”

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Thanks, Diane! We're so glad to hear it!

“ExactMats went above and beyond to make sure we loved our mats. We did not receive any type of compensation, they simply and kindly reached out to me and allowed me to exchange the mats I ordered for the ones we really wanted. They went above and beyond to make sure we got what we wanted. Thank you ExactMats!!!”

ExactMats 5 star review on 13th February 2025

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Thank you for allowing us to assist, Jillalison!

ExactMats is rated 4.8 based on 2,034 reviews