Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered live food,it arrived quickly and in . B”

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Posted 1 year ago

“I'm very hapoy with my Californian King Snake. Thank you. Soon im thinking about a Mexican Black King Snake. Of coure in a different enclosure as they are cannibals. Thanks again”

Exotic-Pets.co.uk 5 star review on 5th May 2023

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Posted 1 year ago

“Very good service, great product”

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Posted 1 year ago

“Easy , got wat I want n delivered quick”

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Posted 1 year ago

“We're really impressed with our hatchling boa, he came well packaged and has been extremely settled since arriving. Definitely been well looked after and handled well at the store. He's now had his first feed, and shed, and is really chilled. The customer service was second to none from start to finish all communications were prompt and they answered all our questions. Would definitely recommend exotic pets and we look forwards to dealing with them in the future.”

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Posted 1 year ago

“Ordered 3 spiderlings as a first time buyer and they arrived perfectly packed safe and in very good health, spoke to an employee before I ordered and the girl was very helpful and professional. Would and will definitely order from exoticpets in the near future Highly recommend 5☆”

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Posted 1 year ago

“I ordered a small glass tank, which I thought was a very reasonable price. It was dispatched really quickly with plenty of delivery progress updates. The item was packed with care. Really great service from Exotic Pets. Easy to use site as well.”

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Posted 1 year ago

“Great. Got it on time”

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Posted 1 year ago

“Received stick insects all perfectly healthy”

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Posted 1 year ago

“Stick insects arrived safely and well”

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Posted 1 year ago

“The service is helpful and the delivery is quick. The Morio worms are in a good condition and the wild birds love them!”

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Posted 1 year ago

“Always great service.... Thank you”

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Posted 1 year ago

“Quick dispatch and as described”

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Posted 1 year ago

“Stick insects arrived well, and are nicely settled in their new home”

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Posted 1 year ago

“Over the moon with these beautiful newts! My three baby Marbled Newts arrived secure, happy and healthy. Their gorgeous colouration and bold personalities makes me confident they were in good hands before postage and now they've settled in well in their new home.”

Exotic-Pets.co.uk 5 star review on 9th March 2023

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Posted 1 year ago

“Very pleased with the service and indeed the insects received from Exotic-Pets! All my queries were answered fully (phone and email) and Gemma was always helpful and knowledgeable. We had to wait for a while for our order to be posted because of the prolonged cold weather but it was nice to know that Exotic-Pets put animal welfare first. I was kept informed at all times of any changes and progress with our order. Fully recommend this company! Thank you!”

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Posted 1 year ago

“Apart from the time of arrival for the cornsnake I ordered 6:30am no lie in on my day off lol the whole process was great good detail and advice. To top it of the delivery driver was brilliant he called when he arrived and I went out and met him outside as we live in a flat and didn't want him to make the extra effort climbing the stairs, glad I did as he was a older gent and had a nice chat with him as well so great service all around.”

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Posted 1 year ago

“GREAT SERVICE, AN THE BUGS I GOT WERE GREAT A LOT BETTER THEN THE ONES I GET FROM MY LOCAL SHOP,NAY ARE REALY GREAT AN I AM GLAD I FOUND YOUR WEB SITE THANKYOU”

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Posted 1 year ago

“Very friendly customer service staff, you can tell they care deeply about the animals they sell. Had a problem with my order hence four stars, the snake kit I ordered was discontinued and I wasn’t notified till I emailed to ask for an update on my order Other than that minor issue a very caring and professional place to buy exotic animals, they will be my go to for exotic pets in the future”

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Posted 1 year ago

“Brilliant service, they care about animals and very friendly to deal with!”

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Posted 1 year ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews