Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent advice and service would highly recommend.”

Helpful Report

Posted 5 years ago

“Collected my baby beardie from the shop, very friendly and helpful, they brought a selection down so I could choose my own, all were nice healthy beardie's, gave me all the info I needed, after 2 days he settled in nicely, scoffing as many crickets as he can, feeding nicely on salads as well. I've had Alfie for a week now and I couldn't be more happy. Highly recommended and I will defiantly always use again.”

Helpful Report

Posted 5 years ago

“Absolutely perfect my cirtrus red beardie baby arrived with all toes and tail. Eating and pooping well grown a good inch in a week. Staff very helpful when called for reassurance on live delivery as first time. So so glad i got zeus from you guys the best birthday presant ever”

Helpful Report

Posted 5 years ago

“Fantastic! The scolopendra has settled in and was in good condition andwell fed on receipt. Currently feeding well now! Speedy postage and excellent communication. Centipede very well packed (terrifying to unpack) and I take my hat off to you for getting that centipede into that pack in the first place!! Wouldn’t hesitate to recommend you and no doubt I will return to purchase amphibians soon. Thank you exotic pets! :)”

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Posted 5 years ago

“Two very healthy tarantulas fast delivery very happy with the service”

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Posted 5 years ago

“Great service and would highly recommend”

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Posted 5 years ago

“I purchased a Pueblan Milk Snake hatchling. The packaging was top notch with a nice warm heat pack to keep her snug. She was lively and in perfect health. I also ordered some things to add the finishing touches to her new home which came with the snake. One item was missing to her things which I was contacted about and the customer services is great.”

Helpful Report

Posted 5 years ago

“The service has been fantastic, I ordered and received a beautiful Water Dragon which arrived in great health and didn't even seemed to have suffered any stress from transit. The whole transaction happened very efficiently despite this particular species not being in stock at the time. Most importantly for me was the obvious attention taken to good animal welfare. Thanks Exotic Pets.”

Helpful Report

Posted 5 years ago

“this company is very good to deal with.they are very helpful exotic pets ,are a top team to deal with , I had a slight problem on delivery , and it was sorted out with in minutes, plus loades of advice given, I will not hesitate to buy again from them, ANYBODY CAN BUY WITH CONFIDENCE , Exotic pets”

Helpful Report

Posted 5 years ago

“Very friendly and welcoming staff. Great service, great advise and help. Didn't try to sell me anything I didn't need. Very reasonably priced. Strongly recommend”

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Posted 5 years ago

“Brilliant. I am so pleased with not only the lizard but the service. The lizard arrived as promised warm and very happy on time. I cannot recomend Exotic pets enough. Soooo happy Thank you”

Helpful Report

Posted 5 years ago

“First of all customer service was top notch, the love food was amazingly package absolutely no casualty during transport, their care for the shipping of live pets are amazing because they ship where temperature was most ideal, so very pleased with the service care that I would recommend to anyone because the people here knows what they are doing down to a tee. Big thank you to the team and will be making more purchase soon👍”

Helpful Report

Posted 5 years ago

“Excellent customer service and products I will be purchasing from here again in the near future”

Helpful Report

Posted 5 years ago

“A hassle-free service resulting in a fit and healthy young mantis arriving safely packaged promptly,thanks.”

Helpful Report

Posted 6 years ago

“Our 2 sticks insects arrived very quickly and on date planned. Perfect. If needed we would buy again on exotic pets”

Helpful Report

Posted 6 years ago

“We picked my daughter’s crested geckos up I must admit I was very dubious of ordering on line but the staff were very reassuring and helpful and we have to happy geckos and a very happy daughter.”

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Posted 6 years ago

“Arrived next day and the animal had amazing shipping conditions”

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Posted 6 years ago

“Fats delivery, animal in amazing traveling conditions”

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Posted 6 years ago

“I am a very pleased customer who has had great customer service with exotic pets uk and I would recommend to all.”

Helpful Report

Posted 6 years ago

“Great and quick service. The animals arrived in excellent condition. Would definitely use again.”

Helpful Report

Posted 6 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews