Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 551 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would have given 5 stars but the items take sooooo long to arrive. I do understand that some of this may be out of their control though. Key ring bottle opener product is fantastic, very happy. :)”

Helpful Report

Posted 2 years ago

Hi Ro. I have just noticed your review about how long your order took to receive. Sorry about that, I have just had a look and we actually shipped your order 3 business days after approval/payment, which is very quick on the production side. It looks like the freight time to WA due to all the current delays took a couple of weeks though. Something completely out of our control unfortunately with Australia Post. This is unfortunate, the review comes across as if our production may be the cause of the delay, with our entire business built around super quick production it's not good for us. You did go for the free freight option which is regular post, if lead time is a concern on any future orders I would suggest choosing the courier freight option, it would have been around $12 on this order and would have resulted in a lot shorter transit timeframe. Thanks again, talk soon Adam Fitzhenry Managing Director 1300 277 766 info@expresspromo.com.au www.expresspromo.com.au

Posted 2 years ago

“Thank you, Express Promo. Your customer support was very professional and the service very speedy. We ordered pens in different colours with our logo. You not only did this, but you also gave us the option of different designs. Our pens look fantastic and are great to write with. Thank you.”

Express Promo 5 star review on 6th December 2022

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Posted 2 years ago

“Very easy company to work with and the product was delivered seamlessly. We are very happy with our pens and bottle openers. Thank you Express Promo. We will use you again next Christmas.”

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Posted 2 years ago

“Prompt Service, quick delivery, quality product.”

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Posted 2 years ago

“Fast delivery, easy to deal with.”

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Posted 2 years ago

“We purchased new pens for our business and we were very happy with the service, the speed and the product. Thank you.”

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Posted 2 years ago

“I got my order on time And customer service is speedy”

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Posted 2 years ago

“Extremely happy with the quality of ink and pens I bought.”

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Posted 2 years ago

“Used twice for orders, and very happy both times.”

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Posted 2 years ago

“Pens and Tote Bags are of good quality. Great service and very quick for the delivery. Happy with my purchases. Thank you”

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Posted 2 years ago

“First time order for promotional pens. Website easily managed. Contacts when confirming order were fast and efficient. Order arrived and our Society is very pleased with the product. Thank you.”

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Posted 2 years ago

“These pens are good quality and the ink lasts and lasts. It's the second time I've bought them for my business.”

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Posted 2 years ago

“Was exactly what I ordered and fast delivery”

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Posted 2 years ago

“Very nice service”

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Posted 2 years ago

“Great product. Very quick delivery. Most impressed”

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Posted 2 years ago

“Great product extremely happy”

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Posted 2 years ago

“Second time ordering from Express Promo. Cannot say enough good things about this company. They are professional, the turn around time for products is incredible! Great quality products, short process times and friendly and knowledgable staff, I won't be going anywhere else!”

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Posted 2 years ago

“Easy to deal with, clear instructions and no fuss. Fast delivery too.”

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Posted 2 years ago

“Quick turn around, quality product. Will buy agiain, thank you!”

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Posted 2 years ago

“Great service! We'll definitely be using Express Promo again!”

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Posted 2 years ago

Express Promo is rated 4.9 based on 551 reviews