eXXpozed Reviews

Name: eXXpozed
Rating: 1.36

1.4 Rating 187 Reviews

9 %

of reviewers recommend eXXpozed

Company Reviews

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Metrics

1.4

Based on 187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Cristina Conchinha Marcao

eXXpozed 1 star review on 3rd November 2022

Tomasz LAptas

Anonymous

eXXpozed 5 star review on 18th March 2022

Ivan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered cycling shoes Oct. 1st and just got them today November 20th...7 weeks! We were under the impression they would arrive within 2 to 3 business days according to their website which was not clear. Even understanding they are a German company we figured they had a US warehouse they would ship from...not the case! We order regularly from all over the world and when those sites state a shipping date it’s based on our location and how long it would take. Even with Covid delays we’ve revived items in a reasonable and acceptable period. I bought other cycling shoes online and received them a week ago. This is just another bad review to add to their endless count!”

eXXpozed 1 star review on 20th November 2020

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Posted 4 years ago

“I bought a coat for my wifes birthday. Email 2 days later that its not in stock. Said they would automatically refund me. 8 working days later still nothing. I have emailed them and raised complaint with Paypal. Awful beware”

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Posted 4 years ago

“Ordered mine Sept 19, 2020 and until now, Oct 29, 2020 Nothing!! They sent me tracking number that never work. Just hoping for refund!”

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Posted 4 years ago

“Terrible experience, buyer beware! Ordered & paid for walking boots August 2020. They never arrived. I contacted outdoor24 & they told me I HAD received the order. I then contacted the courier who informed me they HAD delivered the boots, but NOT to my address. The wrong address had been put on shipment by outdoor24. Outdoor24 tried to blame the courier but all that was needed was for them to ask the courier 'where were the boots delivered to'? Not difficult. They refused a refund. After an investigation with the courier, numerous telephone calls, emails etc I have finally forced oudoorsports24 alias exxpozed to refund me.....10 weeks late!!!!!”

Helpful Report

Posted 4 years ago

“After three weeks no shipping. What's happening????”

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Posted 4 years ago

“2 weeks and no order or even a reply to emails.”

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Posted 4 years ago

“Despite the ‘.co.uk’ at the end of the web address Exxpozed are based in Germany and do nothing to support the German reputation for efficiency. Shambolic company who immediately take payment for items that they claim to have in stock, but in reality do not have in their warehouse. The fact that their website appears to stock a specific product in the size/colour you require doesn’t mean a thing. Delays of over a week before you’ll receive an email stating that the reason for the delay is that they need to order your items from the supplier. Save the hassle and just pay 10/20/30% more from a reputable shop on your home country.”

Helpful Report

Posted 4 years ago

“I ordered a pair of boots a month ago and received an email the following day telling me that they are out of stock. I contacted them last week asking about the status of my refund and was told that the accounting department would be notified. I have still not received a refund.”

Helpful Report

Posted 4 years ago

“Well don't I feel dumb for not checking these reviews before purchasing from Exxpozed. They've pretty much played me like they have everyone else on here. I'm waiting on a refund but who knows how long it will take to arrive. DEFINITELY AVOID.”

Helpful Report

Posted 4 years ago

“Looks like a Fraud Scam website.. They take the money and there is no stock to back the sales.. and then you can't get a refund.. completely illegal.. I will also along with many many other customers ask Paypal to suspend their Account with this business.. I have only seen Reviews like these on Fraudulent Scam Websites..”

Helpful Report

Posted 4 years ago

“this company took money for a hat when it was not in stock and could not be supplied. They have refused to refund the money I paid. I am taking the matter up with Paypal and will report the matter to the police.”

Helpful Report

Posted 4 years ago

“"in stock" doesn't mean a thing on this website. After ordering 2 pairs of snowshoes that were "in stock" I got told 1 1/2 weeks later they still didn't know when they'd be sent out. DO NOT order from these guys if you want your items fast....(((My issue isn't about postage, which i know would take a while, but the fact they marked the products as "in stock" and 10 days later couldn't tell me when they would actually have it in stock. MSR products take ages to come back in stock, i could have been waiting for months for new snowshoes. Their refund only came after lodging a PayPal dispute)))”

Helpful Report

Posted 4 years ago

“I ordered a pair of Bogner ski pants from this company and paid for them to be shipped via DHL which typically takes 3-5 days from overseas. A Month later still no pants. I tried to cancel and Florian Steinweg gave me a tracking # but I called DHL and they said it was wrong. He insisted that it was right and called me a liar. I asked him to cancel the order and he claimed he couldn't cancel, 2 month later item showed up in a damaged box through US postal service and was left at my front door, I took back to the post office and I refused to accept shipping as Florian, said just send it back when you get it. They have now confirmed receipt of pants for 30 Days and are ignoring crediting my Visa card. when they received the package, they claimed I will be credited within 10 days. this was June 9 and today is July 22. bad bad company with no ethics.”

Helpful Report

Posted 4 years ago

“Fraud. They have withdrawn money from my credit card without authorization. I have reported them to the Police this afternoon. Do not buy anything from them”

Helpful Report

Posted 4 years ago

“WARNING!!! DO NOT BUY ANYTHING FROM THIS WEBSITE! I placed a order with 7 items which worth 1314.86 euro on 11 May 2020. I only received 1 item from exxpozed today (10/06/2020), I've tried to email and call them, but they completely ignore my enquires for whole month. They only reply when you give negative review on Google page. They said they shipped all 7 items by DHL, I called DHL a fews time with the tracking number CI601888836DE, but DHL said they only had 1 item. Exxpozed lied to their customer all the time, they try to play a disgusting game. IT IS A SCAM! I've reported it to Paypal, hopefully Paypal can get my money back.”

eXXpozed 1 star review on 10th June 2020

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Posted 4 years ago

“3 minutes ago I ordered a sleeping bag more than a month ago. I still haven't received the sleeping bag. When I called the customer service they offered me to refund my money (350 euros) because they couldn't tell me when the sleeping bag would be available for shipping. It's been a week now and I still have not received a refund. Their hotline is so busy I cannot even get through the line.”

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Posted 4 years ago

Helpful Report

Posted 4 years ago

“100% FRAUD. They do not have any stock at all! DHL tracking number has been provided immediately but item has never been sent ("scheduled for pickup" according to DHL for already 2 weeks). No reply on any of my 5 emails to them. Only upon PayPal case has been created they replied that "item has been returned back to them according to COVID-19" - they lie obviously and DHL confirmed thus lie. Avoid this and outdoorsport24 and backpacking-united.com and thousand other websites created by russian and chineese hackers. I GIVE THEM ZERO if I can do it here”

Helpful Report

Posted 4 years ago

“Purchased a jacket on the 19th April. Date is now 23rd May & still no jacket. Emailed them & they just make excuses. Just glad I paid via PayPal. Avoid this company’s misleading sales pitches!! Only gave one star as you have to!”

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Posted 4 years ago

“Very poor customer service, not a honest seller, do not buy anything from this website, just see the attached ture reviews.”

Helpful Report

Posted 4 years ago

eXXpozed is rated 1.4 based on 187 reviews