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Factorypure Reviews

4.0 Rating 65 Reviews
75 %
of reviewers recommend Factorypure

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Anonymous
Anonymous  // 01/01/2019
FactoryPure had a respectible price. From order to delivery, it was not more than 3 days. I would certainly deal with them next time I am in the market
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Posted 1 year ago
Excellent customer support desk. I ordered and received a transfer pump, but at no fault of their own it was defective. They worked hard with the supplier to obtain new unit. Can’t emphasize how great their call center staff was to work with. Means a lot these days!! I will use them again. Also . . . great price.
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Posted 1 year ago
will not support factory warranty.
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Posted 1 year ago
This was easy from start to finish. I ordered a log splitter with some hesitancy (Im not inline shopping expert). I preferred to do so over the phone not having dealt with this company previously. They pointed me in the right direction and took my order within the same call. Shipping was quick. The freight company called me the day before and I was able to make arrangements. If only they were all like this, I would not have fear of online shopping! No more manually chopping on my end, very thankful. This was one of the smoothest transactions I have experienced online.
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Posted 1 year ago
First project to clear low hanging limbs on my new property is done. The mower also works great. It handled our overgrown wet grass with little to no issues. . The bars are a little close to the rider for me being a large rider making reverse a little work. The cutter blowing more to the back would also be nice instead of at the side as I was constantly getting hit with grass cuttings when that side of the mower was facing the wind. Overall it is nice to have improved items, nothing wrong/bad with the unit. Very well done otherwise so far. It would be great to have some kind of gas gauge. FactoryPure delivered the item quickly and without damage.
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Posted 1 year ago
I wish I found out about this company sooner. 3 purchases in and I am still happy.
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Posted 1 year ago
Amazing service. Delivery was very quick and the delivery driver was able to wheel it down to my garage. Satisfied customer!!
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Posted 1 year ago
Knowledgeable representatives each time I called. Great pre and post purchase support
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Posted 1 year ago
Paid $410 for pressing machine never recieved it and got half my money back bad company to deal with never AGAIN
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Posted 1 year ago
Hi, I bought a refurbished 9k Champion generator, it got here at my house really fast, as a retired Chevy mechanic I checked it over seemed ok, hooked up the battery installed fresh fuel and hit the button an bang started right up, been doing awesome for 5yrs now, good job guys.
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Posted 1 year ago
Their shipper lost a dump trailer. When it was found that the shipment was lost they refused the refund saying it had already shipped. Offered no real resolution when it is a failed transaction.
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Posted 1 year ago
They shipped the generator promptly and the carrier they used was excellent. The pricing was also excellent and accessory items also shipped promptly. Great customer service
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Posted 2 years ago
Just received the replacement part in record time. Got the scooter together in 5 mins with no issues. Great customer service. Would recommend to anyone.
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Posted 2 years ago
Very nice compact setup, stout motor and pump. Better than I expected it to be. I would give it 6 stars but it is a manual pull start, not hard at all, I just like simple, so electric would be better is all. I did, after my original order, call and was able to add an adjustable thermostat to the machine and this sets it over the top!! Overall is better than I expected after the long (4mo) shipping wait after purchase, due to supply chain issues.
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Posted 2 years ago
The first thing I love about my experience with Factory Pure is the price of the welder I purchased. Their price was even better than Amazon. The second thing I love about my experience with Factory Pure is the Value. The price was the cheapest, and the welder was exactly what the other venders were selling for a higher price. Even the shipping was quick and the item arrived in perfect condition. As I check prices on items that I want to purchase in the future, I plan to make sure I check Factory Pure too.
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Posted 2 years ago
The delivery was great and we don't know about the Generac because they're still in the process of hooking it up.
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Posted 2 years ago
I received great customer service while ordering our equipment. They were helpful in processing our payment, and the equipment was just as described.
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Posted 2 years ago
Very good service from Factorypure. They called to let me know there was going to be a short delay on shipping my item and gave me the choice to cancel or wait. It was only a week later when I got the package. Factorypure emailed me a couple days later to check if everything was ok with the order.
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Posted 2 years ago
Make Factory Pure your next stop for a generator. Purchased mine a year ago and it’s still running strong. Loved their selection with all generator options in one place. Purchasing my I-power 2000 was quick and easy and had it within a few short days. I’d definitely recommend Factory Pure and the Yamaha powered I-power 2000 to others.
Factorypure 5 star review on 25th August 2022 Factorypure 5 star review on 25th August 2022
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Posted 2 years ago
Perfect order. Agent very knowledgeable. Smooth transaction
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Posted 2 years ago
Factorypure is rated 4.0 based on 65 reviews