Farmfoods Reviews

Name: Farmfoods
Rating: 1.81

1.8 Rating 104 Reviews

18 %

of reviewers recommend Farmfoods

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1.8

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

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Farmfoods 1 star review on 28th February 2022

Stephen Sisson

Farmfoods 1 star review on 21st December 2021

TDnSD

Farmfoods 1 star review on 1st September 2021

Katrina

Anonymous

Anonymous // 01/01/2019

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“Came in on 17th February in afternoon I found the young gentlemen with red long hair customer service appalling I ask if he cauld find me chicken tenders he ignored me and then try to overcharge me sounded like he didn't care bad customer service won't return where the other girl who always polite and helpful think mallisa I feel he need to learn from her”

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Posted 10 months ago

“I'm a 70 plus shopper just got back from a shop at farm foods as usual great value customer service is outstanding bigger supermarkets go and learn how it's done”

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Posted 11 months ago

“Shopping at farmfoods in clifton on thursday has been a delight today as I got all the product I wanted and all the help especially from Michelle thankyou Deffo be going back to shop”

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Posted 11 months ago

“I have just eaten a ready meal beef stroganoff signature meal and it was absolutely delicious well done farm food will be eating that again very soon.”

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Posted 1 year ago

“Terrible poor quality food, fit for the bin, not at all happy, feel sick eating cheap processed foods. Stores was run down and scruffy aswell. Wouldnt recomend and surprised they are still in business”

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Posted 1 year ago

“If there was a option for 0 stars in review then that's what these would get as a company been to doncaster branch once and never going back to any of there stores not had one good meal and is actually expensive for rubbish product it's not for us”

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Posted 1 year ago

“First shop at Basingstoke branch. Most frozen veggies we bought had powered white ice and bits of ice in the bags. This tends to indicate that temperature was not maintained at correct level. Their own brand food we bought was tasteless. First and last visit for us. Will stick with Aldi, never had an issue's with their frozen products.”

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Posted 1 year ago

“asda only £1.60 for 15 eggs farmfood £2.50 why”

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Posted 1 year ago

“I visited my local branch in leek.all the cakes were priced up wrong.ome cake priced at£ 1 was actually £1.99.no cakes were purchased”

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Posted 2 years ago

“Farmfoods in Tredegar is horrible. It's dirty and messy and the staff are ignorent and unhelpful. I've witnessed one staff member shouting and screaming abuse at another staff member on the shop floor. A lot of the produce is out of date with moldy fruit just left unchecked. The place is generally depressing, so I go to Iceland.”

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Posted 2 years ago

“Terrible meat. Tough and poor taste.”

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Posted 2 years ago

“I placed my order in February 3rd, today is March 15th, my order still hasn’t been processed or shipped. I contacted their support team to be told that they stopped processing orders on January 26th while they get their warehouses up and running. It would have been nice to know that before placing an order. I don’t know when my shipment of meat will arrive, but considering how things are going, I don’t have much hope that the meat will be of good quality. Seriously, don’t waste your money or the time you’ll be waiting on a product that may never come, you’ll die of starvation by then. I haven’t received what I ordered, but I must say that I regret doing business with them and you probably will too.”

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Posted 2 years ago

“My guess this company is only interested in customers only ordering once because it mostly none eatable. Never had meet So though I had to throw it in the trash four different times.”

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Posted 2 years ago

“Ordered 1/4 beef and 1/2 pig. No chops 1 shoulder roast of pig under a pound, bacon pieces (talking 6 packs), tons of osso bucco which I hate, freezer burned steaks. Just not what was advertised.”

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Posted 2 years ago

“I think people came here to write reviews usually because they had problems. I searched here when I didn't get my 2nd shipment after more than 3 weeks. Then I received the packages. I bought 80 pounds of bones at a very good price. I made bone broth right after that, and the broth was delicious. There was quite some meat attached to the bones, so I got a plate of stewed beef in addition to the bone broth. There are also 2 bags of ribs - very happy about the purchase. I would like to give the review 4 stars because a few bags were broken by the bones. But since there are so many 1-star reviews, and I am very satisfied with the purchase, I give it 5 stars to balance out the reviews a little bit.”

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Posted 3 years ago

“Buyer Beware!! You're not going to get the quality of meat you expect at these prices. I wish I had seen these reviews before my purchase. Now I'm stuck with old, frozen burnt beef. Beef should not look green in the package. I will never buy from this company again!”

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Posted 3 years ago

“I never got my order and there is no phone number to call. Communication is made via email only. Even after they failed to ship my order, they never refunded me. I had to dispute the charge with my credit card company.”

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Posted 3 years ago

“Wish I had read the reviews first. Purchased this for a gift, supposed to be filet mignon, pork chops and salmon. Received a notice that they refunded my credit card $13.99, I asked why and they said it was a refund for the filet mignon. That's the whole reason I purchased it. If they would have contacted me and let me know before shipping I would have cancelled the order, probably why they didn't. $2/filet? Awful company.”

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Posted 3 years ago

“I was disappointed in the packing of the product. No dry ice in the package, specifically states shipped with dry ice. Nothing in the box that states where it is from or anything related to the salmon I bought. Nothing at all. I was one of the people that were fooled by the advertising and will not recommend or purchase again. Literature is fooling you. Mary”

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Posted 3 years ago

“Horrible experience. I was excited to order from this company. I received 1/2 of my order, and shipping was delayed by 4 days even though I paid for expedited shipping (2 days). I reached out to them 4 times and never received a response. Also, I never received my grass fed beef steaks I ordered. What a horrible customer experience. Buyer beware. They promote themselves as a caring company. My experience was no human interaction and the do as they please.”

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Posted 3 years ago

Farmfoods is rated 1.8 based on 104 reviews