Father Sons Reviews

2.3 Rating 104 Reviews

29 %

of reviewers recommend Father Sons

Company Reviews

Questions

Metrics

2.3

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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Delivery

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How does Father Sons deliver?

Helpful Report

(4 weeks ago)

Father Sons delivers items by Courier and Postal Service.

Helpful Report

(4 weeks ago)

50.00%

Industry Average

“ Terrible delivery system. They don’t give you a date of when they’re delivering. Then I get an email at 10:35 saying it will be delivered between 12:10-14:00 so I get home at 12 and the delivery driver came at 11:10! Now can’t re deliver for 7 days. Absolutely ridiculous delivery service. ”

- Anonymous

“ Shocking customer service - nil regard for delivery time. Over two weeks late/non responsive via email. No refund offered ”

- Beau

“ Had email telling me item had been shipped, then email from the courier last night and again this morning telling me when item would be delivered (today by 4pm) Waited for delivery, at around 3pm I have email and text message from Father and Sons telling me order cancelled (no stock) and they have refunded me (this is after order confirmation on wednesday, shipping confirmation yesterday and delivery confirmation this morning!!). ”

- Anonymous

Father Sons Reviews

Delivery - Average