Name: FC&A Publishing
Rating: 4.27

“Never got the book”

Posted 4 years ago

Ms. Moore, we sincerely apologize for the delay. Our records show we reshipped your order via Priority Mail last Friday, June 12th. Please call Customer Service at 800-226-8024 Monday - Friday 9 am - 5pm eastern to verify we have the correct shipping address. Thank you for your patience.

Posted 4 years ago

“Never got it yet”

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Posted 4 years ago

Ms. Moore, we sincerely apologize for the delay. Our records show we reshipped your order via Priority Mail last Friday, June 12th. Please call Customer Service at 800-226-8024 Monday - Friday 9 am - 5pm eastern to verify we have the correct shipping address. Thank you for your patience.

Posted 4 years ago

“Your Age-Away Skin Cream is good, not greasy, and convenient to purchase. I just didn’t like the jump in price from $9 a jar to $16 a jar, but I’ll probably keep buying since I don’t have to leave home.”

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Posted 4 years ago

Ms. Crouse, thank you for your kind words about our product. We also appreciate your understanding of the factors that we must consider when prices change. To show you our appreciation, we would like to send you a complimentary jar and hope to keep you as a valued customer.

Posted 4 years ago

“Don't know how I should rate anything yet as it has been two weeks and still have not received any of your product. Maybe you should work harder to get things shipped out.”

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Posted 4 years ago

Mr. Cathcart, I see you are a valued customer and have been ordering our Pain Relief Rub since 2016 now. We sincerely regret the delay in receiving your fifth and latest order of the product that we have been providing you for almost four years. Your order shipped from our facility in Peachtree City, GA, on May 29th with USPS tracking #4204907392748927005316200002312115. The USPS website clearly alerts consumers verbatim "DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED." Certainly you can be sensitive and understanding about the delay under these circumstances. However, now that we are aware that you have not received your order and see this as the current status (below), we will reship your order immediately since it has clearly been lost in the shipping process. You may call 1-800-226-8024 for further assistance if needed. May 29, 2020, 3:10 pm Departed Shipping Partner Facility, USPS Awaiting Item GREENWOOD, IN 46143 Shipping Partner: PITNEY BOWES Your item departed a shipping partner facility at 3:10 pm on May 29, 2020 in GREENWOOD, IN 46143. This does not indicate receipt by the USPS or the actual mailing date. May 29, 2020, 12:32 am Arrived Shipping Partner Facility, USPS Awaiting Item GREENWOOD, IN 46143 Shipping Partner: PITNEY BOWES May 22, 2020, 4:16 pm Departed Shipping Partner Facility, USPS Awaiting Item ATLANTA, GA 30349 Shipping Partner: PITNEY BOWES May 22, 2020, 7:45 am Arrived Shipping Partner Facility, USPS Awaiting Item ATLANTA, GA 30349 Shipping Partner: PITNEY BOWES

Posted 4 years ago

“Very good product, pleased with the price. Update on when shipped would have helped but not a deal breaker.”

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Posted 4 years ago

Thank you for the positive comments. By all means, please call us at 1-800-226-8024 so we may research the shipping information for you.

Posted 4 years ago

“I WAS a non believer. So much internal bone and some muscle pain that literally controlled my life and prevented mobility, comfort if any kind, relief was minor from prescribed medication and chronic ice use. Also living was altered tremendously. I full week I visited my precious Sister who ordered me to be consistent with using her supply of Pain Rub. After 3 days my knees moved freely and I was walking without balance support. Honest relief, no drugs, no mess. I am so grateful for significant relief. I ordered my own supply and use it every time I get a stiffness in my leg movements. I am so amazed and again grateful for this cream. It runs in smoothly and no residue. I AM A BELIEVER.”

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Posted 4 years ago

Wow! What a wonderful testimonial! We LOVE to hear such fantastic news like this from our customers! It means so much to us knowing that we can provide relief and help our customers enjoy the things they love to do in life. We look forward to serving you more in the future. Thank you!

Posted 4 years ago

“Never received my order... Was never notified that order shipped...save your money, don't purchase from this company...”

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Posted 4 years ago

Mr. Taylor, your order shipped from our facility in Peachtree City, GA, on May 12th on USPS tracking #4204536592419927005316200002057558. The USPS website clearly alerts consumers verbatim "DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED." Certainly you can be sensitive and understanding about the delay under these circumstances. However, now that we are aware that you have not received your order and see this as the current status (below), we will reship your order immediately since it has clearly been lost in the shipping process. You may call 1-800-226-8024 for further assistance if needed. May 13, 2020, 7:27 pm Departed Shipping Partner Facility, USPS Awaiting Item ATLANTA, GA 30349 Your item departed a shipping partner facility at 7:27 pm on May 13, 2020 in ATLANTA, GA 30349. This does not indicate receipt by the USPS or the actual mailing date. May 13, 2020, 6:03 pm Arrived Shipping Partner Facility, USPS Awaiting Item ATLANTA, GA 30349 May 12, 2020, 5:37 pm Arrived Shipping Partner Facility, USPS Awaiting Item ATLANTA, GA 30349

Posted 4 years ago

“I would love to review but I haven't received any of the three books yet 😣”

Helpful Report

Posted 4 years ago

Mr. Taylor, your order shipped from our facility in Peachtree City, GA, on May 12th on USPS tracking #4204536592419927005316200002057558. The USPS website clearly alerts consumers verbatim "DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED." Certainly you can be sensitive and understanding about the delay under these circumstances. However, now that we are aware that you have not received your order and see this as the current status (below), we will reship your order immediately since it has clearly been lost in the shipping process. You may call 1-800-226-8024 for further assistance if needed. May 13, 2020, 7:27 pm Departed Shipping Partner Facility, USPS Awaiting Item ATLANTA, GA 30349 Your item departed a shipping partner facility at 7:27 pm on May 13, 2020 in ATLANTA, GA 30349. This does not indicate receipt by the USPS or the actual mailing date. May 13, 2020, 6:03 pm Arrived Shipping Partner Facility, USPS Awaiting Item ATLANTA, GA 30349 May 12, 2020, 5:37 pm Arrived Shipping Partner Facility, USPS Awaiting Item ATLANTA, GA 30349

Posted 4 years ago

“I received the 3 face creams and they went to 3 different generations.... 1- in their 50's (sister) 1- in their 60's (myself) and 1 in their 80's (mother) her having the BEST results of the 3...lol.... and it worked wonderfully on ALL THREE ...all having different skin types and tones....I do have to admit I was a SKEPTIC ....but it worked beautifully...only thing I am not crazy about is the scent...I would like a little fresher cleaner smell...but that is a minor thing...just a suggestion!”

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Posted 4 years ago

We LOVE to hear such fantastic news like this from our customers! Thank you for the positive feedback. We look forward to serving you more in the future.

Posted 4 years ago

“I've bought many of FC&A's books over the years and found them to be generally practical, accurate and useful.”

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Posted 4 years ago

Thank you for the positive feedback!

Posted 4 years ago

“It has been the best of products so far that I have purchase to relieve pain. I think I have several issues going on now and don't want to proceed with anything at this time. I am thankful to have this!”

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Posted 4 years ago

Thank you for the positive feedback!

Posted 4 years ago

“I truly love this pain rub. It is the best I’ve found and I always keep it available to share with my children and family when they need it.”

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Posted 4 years ago

That's great to hear, Ms. Drake! We would be happy to send you all that you need. Give us a call anytime 800-226-8024.

Posted 4 years ago

“I enjoy all the books I order from FC&A Publishing. They are very helpful for the elderly to receive much information on many subjects. I mostly order and use the ones on health for seniors.”

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Posted 4 years ago

We LOVE to hear such fantastic news like this from our customers! Thank you for the positive feedback. We look forward to serving you more in the future.

Posted 4 years ago

“Shipping is very fast. Love the product.”

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Posted 4 years ago

That's fantastic! We LOVE to hear good news like this.....thank you for being a valued customer! :-)

Posted 4 years ago

“La he comprado para mi padre el le ha cambiado el nombre dice que es la milagrosa”

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Posted 4 years ago

¡Nos ENCANTA escuchar noticias tan fantásticas como esta de nuestros clientes! Gracias por el comentario positivo. Esperamos poder servirle más en el futuro.

Posted 4 years ago

“Love the book! Seeing recommendations that were made on products that my grandmother had in her bathroom, however I never asked her why she had them or what purpose they had! I am still reading and studying the information contained in the book!”

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Posted 4 years ago

We are so pleased to hear you are enjoying our products. Thank you for taking the time to give us your positive feedback. We look forward to serving you again soon!

Posted 4 years ago

“Deseo que me elimine de la subscribcion automática.”

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Posted 4 years ago

Sr. Flores, actualmente no está inscrito en el envío automático de nuestros productos, pero lo he eliminado de nuestra lista de correo para anuncios. ¡Gracias!

Posted 4 years ago

“I'm a fan and will continue to be one as long as the product works!”

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Posted 4 years ago

We are so pleased to hear you are enjoying our products. Thank you for taking the time to give us your positive feedback. We look forward to serving you again soon!

Posted 4 years ago

“I have not read enough of the book to make a reasonable evaluation of its usefulness but I will make this comment: I am 85 years old and have tried to lead a decent life based on reason and logic tempered by empathy, which I believe I have in relative abundance. Having said that, I must admit that I resent your slipping in snippets of your religiosity. I bought your book in the hope that from it I would gain in knowledge of the technology that is so pervasive in life today. That and nothing more. I respect your choice to believe in what to me are comforting mythical delusions. I submit that that respect is not reciprocated by your presumption that I would be receptive to your not-too subtle allusions to your beliefs. If you wish to proselytize I suggest you do it through a medium more specifically appropriate and revealing of your intentions in that regard.”

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Posted 4 years ago

Thank you so much for taking the time to provide your constructive feedback. We will be sure to take your concerns under advisement. Should you find that you are still not satisfied with our product, please call us at 1-800-226-8024 so we can make this right for you. Take Care and God Bless!

Posted 4 years ago

“I'm pleased. Will reorder when necessary”

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Posted 4 years ago

Thank you! Please don't hesitate to contact us anytime :D

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

FC&A Publishing Reviews