Fetpak Holdings, LLC Reviews

Name: Fetpak Holdings, LLC
Address: 24832 Jericho Tpke, Floral Park, New York
Rating: 4.75

4.8 Rating 3,051 Reviews

94 %

of reviewers recommend Fetpak Holdings, LLC

Company Reviews

Metrics

Info

4.8

Based on 3,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Fetpak Holdings, LLC 5 star review on 2nd May 2024

John Gilbert

Fetpak Holdings, LLC 5 star review on 26th February 2024

Michael Gates

Fetpak Holdings, LLC 5 star review on 21st August 2023

Nicole Tracz

Fetpak Holdings, LLC 5 star review on 1st February 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent service on a small, minimal order. Dave Dunn”

Helpful Report

Posted 7 years ago

“I am very satisfied with my order, I guess I just didn't need that many. thank you and have a Happy New Year.”

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Posted 7 years ago

“Product is as expected. Arrived as expected. Only negative is I had difficulty tracking the shipment. Could be me.”

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Posted 7 years ago

“Everything was timely and as we expected”

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Posted 7 years ago

“Products were as described. One item was out of stock and I was notified immediately and was able to replace with a similar item. Quick, easy transaction”

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Posted 7 years ago

“Jewelry boxes were exactly what we were looking for at a decent price and we were pleasantly surprised they came with an outer box as well.”

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Posted 7 years ago

“Product was exactly as described, economically priced, and arrived on time. I will order from them again.”

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Posted 7 years ago

“All of the items were shipped right away. All of the items are a quality product. My only issue, I was unable to track item, even thought it came UPS.”

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Posted 7 years ago

“The service was great like the last time I ordered. The product was exactly what I wanted. Thank you.”

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Posted 7 years ago

“Ordered gift bags and rainbow tissue paper for Christmas gift wrapping. Ordered last year and this year too. Ordered on 12/14/16 and my order arrived on 12/22/16, one day earlier than scheduled. They ship from New York and I'm in Santa Cruz, California, so they shipped via UPS Ground within a day or two. The products are very good quality and the price is right. Their tracking module needs some work. I put in my invoice number, but UPS could not find my order or tracking number. I spoke with Anthony at Fetpak and he emailed it to me. I did not see his email in my inbox, nor my spam folders, so I called and he gave me the UPS tracking number over the phone. Minor issues, great products and customer service. Thanks Anthony ! I'll be back next November / December.”

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Posted 7 years ago

“Very fast and accurate delivery”

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Posted 7 years ago

“Here is the response I've gotten after leaving a review: "We mix designs in house, so when a customer purchases "Mixed Designs" we generally send them 3 or 4 different designs. We never state that "Mixed Designs" means that we are sending every design we have. While we did have some older design images up, it clearly states (in caps) that only designs in the drop down menu are available, you must have overlooked that. FYI...we no longer stock Batman and Superman designs because those designs violate patent infringement laws. If you purchased those bags from Amazon or Ebay they (and you) have violated the law and are subject to a lawsuit. Law enforcement regularly checks on this. Just notifying you as a courtesy." First off: This is no way to talk to a customer. I still bought your sub-par bags. Second of all: I never bought any bags off ebay or amazon. I unfortunately bought them off your dreadful website. Therefore your legality note (assumung I broke the law) was pointless. Third: I have Autism, so yeah. I might off over looked that bold print. But the main reason is why are you still advertising pictures of bags that you can't sell because it would violate any laws?? None of your response ever answered that. Is your selection that shitty that you need to keep past bags you no longer offer to trick people because only advertising the bags you only sell alone would hurt your business?? This company is dog shiitt. Customer service must be a foreign language to them hence their rotten response.”

Helpful Report

Posted 7 years ago

We mix designs in house, so when a customer purchases "Mixed Designs" we generally send them 3 or 4 different designs. We never state that "Mixed Designs" means that we are sending every design we have. While we did have some older design images up, it clearly states (in caps) that only designs in the drop down menu are available, you must have overlooked that. FYI...we no longer stock Batman and Superman designs because those designs violate patent infringement laws. If you purchased those bags from Amazon or Ebay they (and you) have violated the law and are subject to a lawsuit. Law enforcement regularly checks on this. Just notifying you as a courtesy.

Posted 7 years ago

“Order received timely”

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Posted 7 years ago

“SHIPPING WAS PROMPT AND PRODUCTS RECEIVED WERE AS SHOWN ONLINE.....”

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Posted 7 years ago

“Beautiful merchandise and it was delivered not more than 24 hours later. How do they do it?! Their elegant high-end jewelry boxes make our customers feel very, very pampered. It's worth the extra nickel!”

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Posted 7 years ago

“Received a personal call to handle my order of a discontinued item.”

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Posted 7 years ago

“I was impressed with the product and the speed at which it was shipped.”

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Posted 7 years ago

“It is better than I thought”

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Posted 7 years ago

“The boxes received were stuck together. When pulling them apart they tore which resulted in me not being able to use the majority of them. I had to result in using something else for my client because the quality was really poor.”

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Posted 7 years ago

We are not sure why the boxes were sticking together, it's possible dampness got in them during transit. We will gladly exchange or refund, simply email manager@fetpak.com with your invoice number and we will contact you with an RA number. Sorry for the inconvenience.

Posted 7 years ago

“The item shipped quickly, was well packaged and exactly as described.”

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Posted 7 years ago

Fetpak Holdings, LLC is rated 4.8 based on 3,051 reviews