Login
Start Free Trial Are you a business?? Click Here

Fetpak Holdings, LLC Reviews

4.8 Rating 3,051 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
Company Reviews Metrics Info
4.8
Based on 3,051 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Was very satisfied with product.”
Helpful Report
Posted 9 years ago
Stacey Killam
Verified Buyer
“I am a Canadian customer and honestly this will probably be my last purchase with Fetpak. Nothing against the company but I ordered $30 bags and it ended up costing me over $100 by the time I received them in Canada. With shopping and duty charges, it was way too much.”
Helpful Report
Posted 9 years ago
Stacey, most times when we ship to Canada the brokerage, taxes and duties are minimal, if at all. However it does depend on the item ordered and if it is manufactured overseas. Your bags happened to fit that category. The Canadian Government and Canadian Customs are the ones that imposed these charges. We are puzzled why you decided to give us two stars, as we shipped your order out immediately and you even approved the freight charges after we contacted you. We did our job perfectly. Also remember that $1.30 Canadian = $1.00 USD. Our strong opinion is that your two stars were improperly directed.
Posted 9 years ago
Sue Devillers
Verified Buyer
“I received the two earring holders, one is bent on the bottom. It does not sit straight on the table and has a tendancy to tip. Please send me a new bottom piece and a label to send the old one back. Thank you. Sue Devillers Trend Setters Jewelry 6324 Blue Grouse Trail Sobieski, WI 54171”
Helpful Report
Posted 9 years ago
Sue, we just called you and are sending out another base immediately. No need to return the other base. We apologize for the inconvenience.
Posted 9 years ago
M.Slack
Unverified Reviewer
“Very quick shipping. Good customer service.”
Helpful Report
Posted 9 years ago
Danna Dickinson
Unverified Reviewer
“Fast shipping, courteous staff, overall good experience!”
Helpful Report
Posted 9 years ago
Freddie Krol
Unverified Reviewer
“I appreciate the quick and reliable service in addition to getting fine products at a reasonable price.”
Helpful Report
Posted 9 years ago
Cheryl Oaks
Unverified Reviewer
“Very fast shipping and had just what I have been searching for.”
Helpful Report
Posted 9 years ago
Sharon Mays
Unverified Reviewer
“Everything I've ordered arrived quickly . Merchandise has never had defects and the order was accurate.”
Helpful Report
Posted 9 years ago
JB Rogers
Unverified Reviewer
“We purchase string tags from FetPak every year. They are always shipped quickly and carefully. Quality and price are what keeps me coming back to FetPak.”
Helpful Report
Posted 9 years ago
Chris Stell
Unverified Reviewer
“I have never been disappointed. Usually surprised at the quality and speed of the shipment. Love the beige faux displays. They are very durable and great quality. I also use tons of the little organza bags and they are made very well and no stickers to remove off every bag! Thanks for the wonder products and service. I always recommend you.”
Helpful Report
Posted 9 years ago
NR
Unverified Reviewer
“Thank you. Fast Delivery.”
Helpful Report
Posted 9 years ago
Denise Lockard
Verified Buyer
“I have been very happy with the linen silver gift boxes that I have purchased from Fetpack. I use to purchase different silver gift boxes on Ebay and had to throw out 10 to 20 percent of them because of construction or spots on the inside. It was a relief to find nice boxes. Dee of Michigan”
Helpful Report
Posted 9 years ago
William Lorenzo
Verified Buyer
“Everything we have ever purchased from Fetpack has met or exceeded our expectations. On our last order I made an error during the order process I didn't catch the mistake until I had already completed the transaction. Since it was after hours I sent an email to them explaining my error and asking if possible could they make the correction. I was hopeful but resigned to the fact I would probably be getting a product I didn't really want due to my own error. Monday morning I was extremely happy and relieved to receive a reply to my email telling me they made the correction and my order was on it's way!!! Great company and great customer service.”
Helpful Report
Posted 9 years ago
Rebecca Puglia
Verified Buyer
“Speedy, efficient service”
Helpful Report
Posted 9 years ago
Alesia Laughlin
Verified Buyer
“The package came quickly and was in excellent condition and the product was well made.”
Helpful Report
Posted 9 years ago
Shelley Finkelstein
Verified Buyer
“came on time-sent directly to florida but didn't see the pouches myself. my worker said everything fine”
Helpful Report
Posted 9 years ago
Pamela Tsaldaris
Verified Buyer
“Quick shipping, product as described, good pricing.”
Helpful Report
Posted 9 years ago
Beth Rafat
Verified Buyer
“I love Fetpak because the website is easy to use and I get the order so quickly!”
Helpful Report
Posted 9 years ago
Becky Nielsen
Verified Buyer
“I ordered boxes online and wonder if the website needs to be tweaked to avoid the mistake I am told was mine - that on one of the boxes I ended up with the wrong color. I wanted purple but got black pinstripe. I was surprised when I opened the order to find those and wanted to exchange them. I was told that not only would I have to pay for the return myself, I would also be charged for the postage to send the correct ones back to me unless the order was more than $75! That is pretty poor customer service! The woman I spoke with said that an email was sent to me at the time of my order and if I had checked it, I would have seen that I had ordered Black pin stripe - ( which I still don't think I did). But even if I had clicked the wrong thing, how could I have seen the email until after I'd completed the order? I will not buy anything from Fetpak again.”
Helpful Report
Posted 9 years ago
Becky, we checked your online order and you did order one purple and one black pinstripe. Confirmation emails are sent out immediately after ordering and that email stated two different colors. If you contacted us when you received the email we could have had that corrected before we shipped your order out. The default is black pinstripe so it seems you did not change the dropdown to purple on your second choice. We can definitely exchange the black pinstripe for purple, however you would have to send us back the black pinstripe. If you decide to do that please contact manager@fetpak.com and include your invoice number. Sorry for the inconvenience.
Posted 9 years ago
Florianna Friezo
Verified Buyer
“When I received my package I though at first I was short as I thought the order was for 100 boxes. I checked and it was for 72. My mistake. However, these boxes are superb!!! I loved the way you packaged them and I love the quality of them. Now I also hope to sell tons so I can come back and buy more!! Thank you again! Also, the shipping time was good as well.”
Helpful Report
Posted 9 years ago
Florianna, thanks for the great feedback. We hope you sell lots too, for you and also us. :-)
Posted 9 years ago
Fetpak Holdings, LLC is rated 4.8 based on 3,051 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request