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Finest Dental Reviews

4.3 Rating 1,123 Reviews
82 %
of reviewers recommend Finest Dental
4.3
Based on 1,123 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Finest Dental Reviews
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Phone:

03330162093

Location:

Unit 18 station Close Potters Bar
Potters Bar
EN6 1TL

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Anonymous
Anonymous  // 01/01/2019
Very friendly and welcoming staff
Helpful Report
Posted 6 years ago
I’ve been having my Invisalign treatment at he Winchester branch for around 7 months now and it was the best thing I have ever done! Sam and Geraldine are always lovely and everyone is very professional.
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Posted 6 years ago
I have been coming to the Winchester branch for a couple of years now and I have always have a very pleasant experience! The girls are all lovely nd really helpful. Couldn’t ask for better service.
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Posted 6 years ago
The outstanding professional staff , are second to none. I’m just over half way through my treatment now and I didn’t think is was this easy 😊😊 dump the dentures and make an appointment, it took me over a year doing research, then I new I’d found the right dental practice. Can’t thank the staff enough.
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Posted 6 years ago
I have just had an appointment in the Winchester practice and they are all lovely. I was late and called them to ask if they would still see me and they were really nice about it. They still saw me and im am loving the results of the Invisalign so far!
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Posted 6 years ago
Had an appointment in the Wokingham branch and i couldnt be happier with the treatment i have had so far. I have even opted to have MORE treatment with them. Stavros and Sam are amazing and i wouldn't have had the courage to have this treatment if it was for them.
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Posted 6 years ago
I have just finished my Invisalign treatment with Finest Dental Cannon Street, I am over the moon with the results and can not thank them enough. My dentist was Dr Maha and my coordinator is Jordan. Everyone is so friendly and welcoming! I enjoyed my treatment from start to finish. Thank you, I will be sending all my friends to you :)
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Posted 6 years ago
I have had my implants done by Simon and I have complete faith in him. I would like to thank him as he also has a calming way with him. Good when you are nervous. Thank you Simon
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Posted 6 years ago
Paid for treatment I never received, had braces still don't have straight teeth!
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Posted 6 years ago
I had ma implants placed today and it was so easy. The girls were amazing and stavrou help calm me down before.
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Posted 6 years ago
I searched high and low for a dentist that I was comfortable with and trusted to take the best care of my wife. I didn't fail either!! From the moment we met Lisa and Dr Stavros I knew I had we had found the right place. Thank you! My wife is full of confidence now and I love seeing her smile again.
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Posted 6 years ago
I'm very surprised at the negative comments I have just read as my experience with Finest Dental has been nothing but positive! From the initial consultation through to my ongoing treatment the staff have been helpful, patient and very professional. I have 100% confidence in this company and have recommended Finest Dental in Wokingham to many friends and close family. Regards, James
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Posted 6 years ago
Hi James, thank you for your kind review. We are so pleased to hear of your positive journey with Finest Dental Wokingham!
Posted 6 years ago
Good until they weren't. I agree with the other comments there is absolutely no continuity of treatment here, you always see a different dentist, and some for less than 5 minutes. I advised FD several times I was leaving the country so needed my retainers fitted etc. They had me attend 2 appointments whereby the dentist had no idea why I was there as he could not help, and said I had to go to Liverpool Street. They owe me £140 that they 'processed' 25 days ago, and once 'approved' it takes 28 days (nowhere in the world takes 28 days to do a simple bank transfer). Chloe Childs is meant to be the Practice Manager for Cannon Street, but has yet to respond to the complaint I made over 40 days ago. Aimee Bird from Liverpool Street branch was initially helpful, but now I have no response from her. Aimee gave me Mark Rogans details to escalate it too, but 2 emails and 10 days later, no response from any of them, and no £140 in my bank account. I've now had to instruct a Solicitor to serve a Notice of Intent regarding the issues and refund, and reported this to the GDC. I've asked 3 times for a copy of their formal complaints procedure but have not been given this. Furthermore, their complaints form on the website doesn't work, and the email address the website provides for complaints doesn't respond. When you go to Google Reviews, you see ALOT of people from a day, a week, a month ago, all saying the same things. Reunds taking 4 months, chasing with no responses etc. The last 2 months with them have been cr*p and not what you'd expect from a private practice you've paid (1.5 years ago) £3225 to. Be very careful if you need to make a complaint.
Helpful Report
Posted 6 years ago
Hi Chloe, We are sorry to hear about the issues you have come across within practice. The practice manager for Cannon Street is called Szymon and he will be in contact to discuss your concerns. In regards to your refund we can confirm that this is still sat within 28 days as stated in our terms and conditions and will be processed on time. We would like to get this resolved as soon as possible for you and if you would like to make a formal complaint you can send this through to complaints@finestdental.co.uk Kind regards, Finest Dental
Posted 6 years ago
I had my consultation in Winchester at the beginning of October and then decided to go for it last week! I have already have my Invisalign video and i am so happy with it! Such a quick and efficient service! Cant wait to get started.
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Posted 6 years ago
Hi there! Thank you for your review of Finest Dental Winchester, we hope you love your end result!
Posted 6 years ago
Brilliant patient experience - lots of time taken at the consultation to explain the procedure; and well-managed follow-ups to ensure all going well after the implant. My dentist at Canon Street was Katie Irwin and I would happily recommend her and Finest Dental to anyone looking for implants.
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Posted 6 years ago
Hi Paul, Thank you for your kind review of Finest Dental Cannon Street, we hope you love your new smile. We have passed this through to Dr Katie Irwin!
Posted 6 years ago
I am really upset with the outcome of my treatment. Over the period of 10 months I have experienced a rude receptionist, a condescending dentist and incomplete treatment. Three of my friends have received Invisalign treatment at another dentist and their teeth have been polished and contoured perfectly, mine were lift jagged and unfinished. I only realised the extent once I noticed my friends results. Very unhappy!
Helpful Report
Posted 6 years ago
We are so sorry to hear that on this occasion we have not met our usual high levels of service. We would love to be given the opportunity to rectify this and would appreciate it if you got in touch with us at complaints@finestdental.co.uk.
Posted 6 years ago
This is a special mention for Jordan who works at the Liverpool street branch. What a polite and helpful member of staff. He is always so helpful and even though i was upset that i was transferred to another dentist he did upmost to sort things out for me. Thank you so much Jordan.
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Posted 6 years ago
Hi Penny, Thank you for your lovely review of our Liverpool Street receptionist Jordan. I have passed through your kind feedback.
Posted 6 years ago
Yesterday evening was the end of my journey with Finest Dental (at Cannon Street) after choosing them to fit a single implant. I couldn’t wait to share my experience with anyone considering using this dentist for the same purpose. From the first telephone call leading to the extremely clear and concise consultation I couldn’t have asked for a more efficient customer service. My dentist was Dr Katie Irwin who explained what the process was each step of the way. She was friendly, happy to answer any questions and made me feel at ease. The cherry on the cake was being told that a follow up appointment would take place in 3 months to check everything was ok with no extra cost. I feel it’s also important to add that the staff at reception and the dental assistants were also pleasant and friendly. A BIG Thank You to Finest Dental for putting the smile back on my face!
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Posted 6 years ago
Hi Tina, we are so pleased to hear about your experience at Finest Dental Cannon Street. We hope you love your new smile and will recommend us to your friends and family!
Posted 6 years ago
My experience at the Finest Dental in Cannon street was great. The staff was very nice and made fell very welcome. I had a consultation with Jordan which was very helpful and kind. Answering to all my questiond clearly and with patience.
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Posted 6 years ago
Lovely place! The staff made me fell very welcome. I had a wonderful consultation with Jordan, she was great. Very helpful and patience. Answering to all my questions clearly and in detail. Can't wait to start my treatment.
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Posted 6 years ago
Finest Dental is rated 4.3 based on 1,123 reviews