Finest Dental Reviews

Name: Finest Dental
Address: Unit 18 station Close Potters Bar, Potters Bar
Rating: 4.26

4.3 Rating 1,123 Reviews

82 %

of reviewers recommend Finest Dental

Company Reviews

Questions

Metrics

4.3

Based on 1,123 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

03330162093

Location:

Unit 18 station Close Potters Bar
Potters Bar
EN6 1TL

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Finest Dental 5 star review on 27th April 2018

Daisy Welch

Finest Dental 5 star review on 23rd December 2017

Joanne Ryan

Finest Dental 5 star review on 18th July 2017

Roberta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr m boussain lhad a bad experience with finest dental”

Helpful Report

Posted 5 years ago

Hi Mr Boussain, We are sorry to hear that you did not have a good experience with Finest Dental. We aim to ensure all our patients receive an outstanding experience, and leave fulfilled. Please give us more of an insight with your experience at customercare@finestdental.co.uk for a member of our team to help you. Many thanks, Finest Dental

Posted 5 years ago

“Fantastic service. Couldn't recommend Maha more! She explains every step of the process, puts your mind at ease and is very gentle. Overall a great experience using finest dental”

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Posted 5 years ago

Hi Laura, Thank you for your review of Finest Dental. We are glad Maha was gentle with you, and helped put your mind at ease. We hope you loved your end result!

Posted 5 years ago

“Visited Winchester branch to get my teeth whitened, Geraldine helped me out with all my questions and was extremely knowledgeable and helpful. Service was prompt and professional, delighted with the results and have been recommending to all my friends.”

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Posted 5 years ago

Hi Tommy, Thank you for taking the time to review your treatment. We are so happy to hear you love your new smile! We look forward to seeing you again. Finest Dental

Posted 5 years ago

“I had been looking for a dentist in Winchester for a while and was impressed with the service I got from Geraldine and her team! Really friendly and efficient. Brid gave me good advice on a few concerns I had and I would definitely try to book in with her again!”

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Posted 5 years ago

Hiya Kara, Thank you for choosing Finest Dental Winchester. We are super pleased to hear you had a great experience and look forward to seeing you again in the near future. Finest Dental

Posted 5 years ago

“Excellent professional dentists and receptionists. I would definitely recommend them.”

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Posted 5 years ago

Thank you for your kind review!

Posted 5 years ago

“I've never had a problem with Finest Dental, they have always been really helpful and the staff are lovely! A few of the reviews on here aren't great BUT i'm so glad i didn't listen to them! I was so happy with the price, customer service, treatment... everything was 5 stars!”

Helpful Report

Posted 5 years ago

Thank you for choosing Finest Dental! We work hard to always maintain a high level of standard in all our branches, we are super happy you had a great experience. Looking forward to seeing you at one of our practices again soon.

Posted 5 years ago

“Liverpool St- Stay Awake!!! They have been very nice at the first appointment and easy to reach for new patient, once you signed your agreement. They don’t care anymore, it’s very difficult to book a single appointment as it’s very hard to get through to someone on the phone, I have called many times to reach someone to get me an answer on what is happening next, but nothing. the staff just pass onto next staff, and next staff pass onto another one, it’s very difficult. The Staff- Patrice, she was helping at the first interview, and helped me with all the finance problem, since then she’s totally disappeared, not even through the phone calls. Then she emailed me 2 weeks after, I have replied back, but another week passed, no replies. I have waited more than a month, even now I still have no idea what is going on next, the service is very poor! They only treat new patients good, once you signed and made your payment, it’s very difficult. I want to have a full refund.”

Helpful Report

Posted 5 years ago

We're really sorry to hear about the issues you have had on this occasion. At Finest Dental we make a conscious effort to ensure all our patients have a great experience. It is unfortunate that your experience was not like this. Please contact customercare@finestdental.co.uk where a member of our team will speak with you, and help you moving forward. Many thanks Finest Dental

Posted 5 years ago

“Please please please stay clear of Finest Dental Brentwood for Invisalign! I wish I listened to all the bad reviews but it is honestly the worst experience I’ve ever had. I have paid over £3,000 for my Invisalign treatment and honestly it has caused me so much stress and disappointment due to the treatment from Finest dental. I signed up to my treatment in January 2018 and after being messed about constantly with cancelled appointments (extremely last minute may I add) or them not being able to find me appointments due to lack of staff. At one point the nearest appointment they told me they had was 7 weeks! On 23rd May 2018 I sent in a Formal complaint to finest dental after all other attempts of resolving this seemed to fail. It had now been 5 months since initial contact and I still hadn’t even STARTED my treatment ! Yet the money was still in there pockets. I am understanding to the fact some of the delay could be due to waiting for Invisalign manufacturers etc although the majority of it was just being let down by finest dentals awful customer service. They dealt with my complaint and I was apologised too for being messed about for 5 months and offered a free teeth whitening at the end of my treatment (yay) I mean this is offered at most dentists at the end of a treatment anyway but I was happy to leave the complaint as long as they ensured there would be no further delays. It is now September 2019. I started my Invisalign treatment in May 2018 and yet again I’m being messed about waiting for aligners, lack of communication and just total stress and anxiety. If you want to waste your money, have to constantly nag your dentists to get anything resolved, a delayed treatment process, a unconfident feeling that they will even be able to sort your teeth out as there is so much disregard to you. Then please go to finest dental Brentwood ! I’m confident that 90% of good reviews are by people who have not yet finished there treatment and are yet to encounter the lack of customer service or people that have had one off treatments and not in constant contact. I have offered finest dental multiple opportunities to resolve this and I’m yet to receive a satisfactory treatment. I hope that finest dental will start taking this seriously and that no one else receives the awful treatment and service a lot of us have experienced already from this practice.”

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Posted 5 years ago

“I had a very pleasant experience when having treatment and whitening before my wedding in August! Love my new smile :)”

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Posted 5 years ago

Hello Kate Congratulations on your wedding! We're happy Finest Dental gave you a smile you love to contribute to such a special day. We hope you share your experience with family and friends. Warm regards, Finest Dental

Posted 5 years ago

“I visited the Finest Dental Wokingham practice a number of times and i couldn't be happier. Stacey is amazing and i couldn't ask for a better outcome. All the staff in Wokingham are lovely”

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Posted 5 years ago

Thank you for visiting Finest Dental Wokingham. We are pleased you had a happy experience, and look forward to your journey with Finest Dental!

Posted 5 years ago

“Finest Dental have always been amazing throughout my treatment. The girls in the Winchester branch are always so happy and helpful and always go out of their way to make sure our experience is fantastic. Highly recommend”

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Posted 5 years ago

Hi Charlotte, Thank you for your review. Always nice to hear positive feedback from our Finest Dental patients! Many thanks Finest Dental

Posted 5 years ago

“I have purchased Invisalign from finest dental and have just started the treatment. Up to now I have dealt with Amrit and the dentist louisa. Amrit was very helpful, answered all my questions from the beginning and told me about the aligners, which helped me make an informed decision. As this is the first time I have carried out a treatment like this, I didn’t have a lot of knowledge therefore it was good to have the information prior.”

Helpful Report

Posted 5 years ago

Thank you for taking the time out to leave a review! We appreciate feedback like this, to let us know that Finest Dental is delivering good customer service and displaying an all round good experience. Please recommend us to family & friends. Warm regards

Posted 5 years ago

“Helpful customer service and great treatment.”

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Posted 5 years ago

Thank you for your review Charlie!

Posted 5 years ago

“Are there any words that have not been used before to praise the experience? I have received such fantastic treatment at Milton Keynes. - I hugged the two people involved following my implants. Dr Harpes and Maria - I cannot sing their praise enough. They made my treatment go so well that I felt - what can I say - very special. If you are hesitating about going along - stop. Don't waste a minute - book in and join me and many others in having treatment. Dr Harpes was born to look after people and he does it so, so well. Thank you Finest Dental for finding such great people to change my life with implants.”

Helpful Report

Posted 5 years ago

Hi Val, What a lovely review to leave! We really are touched by patients who feel exactly how we expect them to feel after any treatments at Finest Dental; and that is special. We're so glad that Dr Harpes, like many of our other dentists, was able to change your life with implants. It must be hard to stop smiling now! We hope you enjoy your new smile and look forward to seeing you in the near future. Warm regards Finest Dentist

Posted 5 years ago

“Really fantastic team at MK branch. Always very polite, helpful and flexible. I like when my dentist, Arancha, always tells me what she's about to do/ doing. I find it very useful.”

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Posted 5 years ago

Hello Mags, Thank you for taking the time out to leave a review. We are glad that you are happy with your experience using Finest Dental. Warm regards, Finest Dental

Posted 5 years ago

Hi Mags, Thank you for leaving a review. We take pride in our teams at Finest Dental branches, and take a particular interest in making our patients feel satisfied with their results and experience. We're happy Arancha uses an approach useful towards you. Warm regards, Finest Dental

Posted 5 years ago

“A superb service from start to finish all the staff are very professional and extremely helpful. The change has been amazing couldn’t recommend enough Thank you all”

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Posted 5 years ago

Hi Linda, We love to hear when our patients walk away loving the difference their results make on their life. We hope you enjoy your smile, and hope to see your family & friends in one of our branches. Many thanks, Finest Dental

Posted 5 years ago

“Really friendly and good customer service from all staff members. Amrit was very helpful and welcoming.”

Helpful Report

Posted 5 years ago

Thank you for leaving your review! Always a pleasure to hear members of staff that stood out for you. Many thanks, Finest Dental

Posted 5 years ago

“The dentist has been very helpful. Amrit has helped me settle down in the treatment and explained things really well. The dentist Louisa is very specific which helps me understand my treatment.”

Helpful Report

Posted 5 years ago

Thank you for your review! It's great to hear Amrit was able to put you as ease, as we take huge pride in making our more nervous patients feel comfortable. We hope to see you at one of our branches again in the near future. Kind regards Finest Dental

Posted 5 years ago

“Great service from the very beginning! Michelle, my treatment coordinator is very friendly and always willing to help. My dentist, Louise, was very straightforward and described the process clearly, showed me exactly how my teeth would look like at the end of the treatment and she answered my questions with patience. I highly recommend Finest Dental- Leicester!”

Helpful Report

Posted 5 years ago

Hi Alina, Thank you for choosing Finest Dental Leicester. We are pleased you had a great experience at Finest Dental. Please recommend us to family & friends. Many thanks, Finest Dental

Posted 5 years ago

“I recently finished my treatment and all I can say is the only headache I had was travel, this was my choice though. Overall I found the experience with Finest Dental a very good one, my advice is if you feel things aren't going right, be patient, they did their very best for me. There was a time when the travel from Norfolk was becoming too much and I felt I couldn't continue. I decided to continue after a meeting with Simon, all I can say is I have massive respect for this man, such a genuinely, really nice man who has your best interests at heart, if it wasn't for his dedication I don't know what the outcome would have been. For this I thank him. My last treatment was completed at Finest Dental Brentwood. When you walk in there, you are constantly met with great customer service , these girls are always smiling and show very good customer service. I don't know any names other than Nicky, but everyone of them I spoke to was exceptional. I wojld like to thank Simon and the rest of the dentists for their help. If you are after affordable, but good treatment definitely visit this company. Thank you again”

Helpful Report

Posted 5 years ago

Hi Michael, Thank you for taking the time out to share your good experience with Finest Dental! It is a great pleasure to hear that Simon was able to fulfil all your needs towards your treatment. We'll be more than happy to pass on your praise to Simon, and the girls over at the Brentwood branch. Really great to hear you are happy with your results. Warm regards Finest Dental

Posted 5 years ago

Finest Dental is rated 4.3 based on 1,123 reviews