First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

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“Easy to use and find tutors. This is the second time I’ve used First Tutors. And it will be my first choice if i need to find a tutor in the future”

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Posted 2 years ago

“The first lesson went well. We covered all the basic points regarding breathing exercises and practiced generating different sounds using scales. Sara made me very comfortable and was very supportive what I would describe as an excellent start.”

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Posted 2 years ago

“Very quick and easy to use.”

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Posted 2 years ago

“Fantastic communication and easy to organise a time. My son's comment after the first tutor session was that 'I got it'. Monica is a great teacher, patient, and approachable. Highly recommended.”

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Posted 2 years ago

“I was able to quickly find a lovely teacher in my area who focused on the repetoire and style that I wanted to study. She was easy to contact and the site was fairly easy to navigate.”

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Posted 2 years ago

“easy to use platform and fingers crossed for success with the tutor we have found”

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Posted 2 years ago

“Great I have found a great Tutor,very happy.”

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Posted 2 years ago

“Dan responded quickly to our request and has been in touch with us about arranging the session very promptly. He offered a presession call to evaluate my son's knowledge and interest which was helpful. My son has enjoyed the first lesson,found it vey helpful and engaged well.”

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Posted 2 years ago

“Worked for me. Able to find a piano teacher ideally suited to my needs. Inevitably, First Tutors took a fee for their services - it would have been helpful to know this before getting towards the end of the finder process. But I suppose that’s business, and I’m pleased with the outcome.”

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Posted 2 years ago

“Found a great tutor but had to pay a 'finders fee' for the privilege. This doesn't afford us any extra security or guarantees”

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Posted 2 years ago

Dear Janey, Thank you for your feedback. Unlike free services, our finder's fee helps cover the cost of reference and identity checks on all of our registered tutors so that you can choose with confidence. Our customer service team will be happy to discuss our security measures with you should you have any further questions. enquiries@firsttutors.co.uk Wishing you the best of luck with your tuition arrangement. Kind Regards, First Tutors

Posted 2 years ago

“First Tutors is a good organisation, and the website is relatively straightforward. My only word of caution to customers is to make sure you have a definitive, agreed plan with the tutor before you pay the commission fee to First Tutors. I chose a different tutor in the first instance; we decided on a strategy, and then the tutor didn't think our arrangement would suit them. I lost 29.00 pounds and had to pay another 29.00 to secure a tutor that is definitely, available. Customers beware! You could spend a small fortune trying to find a tutor who doesn't honour their commitment, and the customer bears the cost. First Tutors could protect customers if a tutor cancels after saying yes by not charging the customer another 29.00 to find another tutor. First Tutors could invoice the initial tutor for the 29.00 and be reimbursed. If a tutor states they are available, and then they don't reply to the customer and cause confusion because an appointment isn't able to be made, then it is unfair for the customer to pay the First Tutor's commission. I could not receive final confirmation from the first tutor about the first appointment simply due to them not telling me if they had received the address we were to meet. It was very frustrating, and I am not happy I had to pay nearly 60.00 to sort out one tutor to work with our child. I am sure nobody meant to confuse anybody else, but the business model needs tweaking.”

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Posted 2 years ago

“Easy to use service. Second time using it and was happy with both tutors I've found.”

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Posted 2 years ago

“Excellent website, clear and informative, great platform for kids /parents to view possible tutors much appreciated”

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Posted 2 years ago

“Very happy with glens level of teaching for my son he seems to be happy to learn from glen as well”

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Posted 2 years ago

“Ciara was patient and thorough in her delivery of physics grinds to my son for leaving cert. She instilled confidence in him to feel he could achieve good results”

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Posted 2 years ago

“He is patient and supportive, but really knows how to motivate his students. He is great at building confidence and keeping lessons fun and engaging through a variety of activities that improve conversation and writing. I highly recommended for students with Special Needs.”

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Posted 2 years ago

“I think that Mr Chun Ho Chan has helped my son a lot, in Math. Through his lessons and his best teaching methodology, his Math has improved. He not only encouraged my son on every step but made his confident through his lessons. Overall he is a good teacher.”

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Posted 2 years ago

“Ciara tutored me 4 weeks before my Maths Junior Cycle exam, and both my mom and I were very happy with how she explained the course and the patience, flexibility, and guidance she provided. Very pleased with Ciara's tutoring.”

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Posted 2 years ago

“Not great experience, lesson was cancelled twice, 5min prior to start each time . Has to rearrange the whole weekend around it , so was chaotic. Tutor was unprepared about subject , made few mistakes and was asking me for for advise on some parts. Zoom was switching off in the middle of the lesson , took a while to get let back into the room , tutor was moving from one room to another during lesson , so more chaos. I felt it was very expensive for what I got in return, which was not a lot . Lesson finished right on time , no extra time given for all the inconvenience. Overall it was not handled professionally so I felt my money was wasted.”

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Posted 2 years ago

Dear Lina, I am very sorry to hear that you have had such a disappointing experience with your tutor. As we hadn't heard from you to indicate a problem we haven't been able to help you yet. We have just sent you an email now to explain how you can choose a replacement tutor at no further cost which we hope will resolve matters positively for you. Please do reply directly to Customer Support with any questions or if you need assistance. Kind regards, First Tutors

Posted 2 years ago

“Celjeta was great - really helpful & understanding.”

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Posted 2 years ago

First Tutors is rated 4.6 based on 8,871 reviews