First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.59

4.6 Rating 8,871 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,871 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found out tutors availability. Arranged a time for session with tutor. Paid for tutors details, then session time was changed by tutor. Had planned our day around tutor coming at certain time. Tutor then couldn't do other times they told us they were available. Paid $10 to get tutors details, ended up with no suitable time for session, waste of money. Not willing to pay again for another tutors details”

Helpful Report

Posted 6 years ago

Dear Jack, I am very sorry to hear about this and understand your reason for concern. Unfortunately, as we had not heard from you regarding the problem we have been unable to help you. I have sent you instructions by email , detailing how you can leave feedback for your tutor to call them to account. We can then release a replacement tutors details to you at no further charge. We have a support team working seven days a week to help, so please do contact us if you have any concerns. I hope this resolves your issue. Kind Regards, First Tutors

Posted 6 years ago

“Felt well supported by the first tutors”

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Posted 6 years ago

“The first meeting with Therese was wonderful. She veey was friendly and welcoming. She made me feel very comfortable. She was very polite and understanding. Her teaching approach was excellent and the preperatation for the lesson was excellent too. Throuhout the tutorial I was comfortable and relaxed”

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Posted 6 years ago

“User friendly website, was successful in my search”

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Posted 6 years ago

“Easy website and good selection of tutors.”

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Posted 6 years ago

“The website is quite basic and not as easy to use as you would hope, but it did the job and for a fee that I think was reasonable we were able to find someone who so far has been excellent. Despite the clunky website the process of communicating with the tutor, and coming to an agreement with him, went smoothly. If the website was polished up a bit I'd give 5 stars.”

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Posted 6 years ago

“I found a good maths tutor for my son but was surprised at how much I had to pay to get her details. Some tutors cost a lot more too and it seems you pay more depending on the tutor price”

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Posted 6 years ago

Dear Angela, Thank you for taking the time to leave us feedback. Our fees are linked to the tutors hourly rate to make our service as affordable as possible. The fee helps cover the cost of identity and reference checks to ensure peace of mind when making your choice in private tutor. Unlike traditional agencies, we do not charge a fee on top of each lesson so that you save across the full cost of tuition. If you want to read more about our fees you can do so here: https://www.firsttutors.com/uk/about-us.php I wish you the very best of luck with your lessons. If you have any questions, please do not hesitate to contact our support team. Kind Regards, First Tutors

Posted 6 years ago

“I found the website difficult to navigate as I had a previous password etc and couldn’t log on but it wouldn’t let me reset my password”

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Posted 6 years ago

“kameel has been really great I only had on session with him has been great support. was a little confuse about database but have understand how it works.”

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Posted 6 years ago

“Perfect for finding tutors. All tutors we had were professional and heloful”

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Posted 6 years ago

“Great first meeting. Angela made it very easy to chat as I only want to improve my pronunciation and vocabulary. Going back for more.”

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Posted 6 years ago

“I have used first tutors for both my sons for a variety of subjects and stages in their education-GCSE's and A levels. I have used them again recently for my youngest who needs some extra short term support with one of his university modules. I have always found first tutors to be simple but efficient to use. Everything is very clear so you can easily choose a tutor that meets your specific requirements, not only from an academic perspective but also for example, travel arrangements.”

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Posted 6 years ago

“Very easy site to use. Quick response from tutors. This is my second time to use First Tutors. Tutors so far have been excellent.”

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Posted 6 years ago

“Hi I am satisfied with the first tutor, Kate Wilson was a tutor for my son. Good communication and hoping for excellent results. Thanks Shree”

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Posted 6 years ago

“Website worked really well to find an amazing tutor”

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Posted 6 years ago

“Jonas is very good had first session felt very confident with the learning”

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Posted 6 years ago

“Leocardie is an excellent teacher....i can only offer her praise ....”

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Posted 6 years ago

“Morgan is yet to come for the grind class.She said she has an accident”

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Posted 6 years ago

Dear Yetunde, I am sorry that your tutor has been unable to help you because of an accident. I will send you an email now to explain how we can help resolve this for you. Kind regards, First Tutors

Posted 6 years ago

“Very helpful and easy to use”

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Posted 6 years ago

“I recently got an introduction to my first tutor at First Tutors - the website was very straightforward to use. There was ample information on all the tutors so making a choice was relatively easy. I got charged a small amount for an introduction fee to release the details which is very reasonable. This seems to be a great way to meet potential tutors - I will definitely try it again and would recommend it.”

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Posted 6 years ago

First Tutors is rated 4.6 based on 8,871 reviews