“I ordered 2 pair shoes from this website 4/15/19. It's a month later and no shoes, no correspondence. I emailed the the address to inquire about my order and received a message from a Michael saying this is a busy time and my order would be Shipped out shortly. I emailed a second time and no response. Whoever reads these reviews please do not order from FLIPMODA, this is a bogus site who are robbing honest hard working people of their money with no intentions of delivering your merchandise. I'm livid as hell I allowed myself to fall for this. Hopefully my credit card company will reimburse me of these fraudulent charges.”
“Terrible!
I ordered shoes over a month ago.
I have a tracking number which was entered into FedEx on 04/19/2019.
No Shoes, No Shipment, NO RESPONSE from company's customer service!!!!
So much for spring transition shoes.”
“Never received my shoes. Post office said they used fraudulent mail tags and said it was delivered. They are a fraud and don’t buy from them. So disappointed.”
“If I could give a negative 10 I would. I received a tracking # soon after I placed the order but no tracking # exists. And I receive the same response as everyone else that commented here. "Due to the busy season" and "we will contact post office". It's a scam! DO NOT ORDER FROM THIS SITE!!!! I am fighting these charges on my credit card!”
“If I could give 0 stars, I would. This is a scam company and people need to be cautious. It's been 45 days and I still have no order. I have emailed customer service and in horribly broken English, I'm told that and I quote, "We apologize for the inconvenient caused to you, your package has been sent out. Due to the busy season of sales, the tracking information will update later. I contact post office and they busy. Your package will arrive soon." I have requested a full refund several times and they won't answer. Such BS and they are a complete joke.”
“Ordered over a month ago. Got a tracking number the day after I ordered but STILL was saying pending. I emailed them and the email came back with an address for Michael but actually came back with Anna at the bottom. All in broken English and a very scripted answer about how they contacted the post office and it much be that they haven’t updated the tracking information. Yesterday I emailed again stating that there are still no updates. They emailed back from the “Michael” account stating they were busy and that’s why I didn’t have them. BS....don’t order from this company. Not sure I will ever get the shoes I ordered.”
“This is a SCAM!!! I ordered some shoes on 3/29 and here it is May 5th and I still have no package no tracking information or anything. IG needs to be careful. This is horrible I’m glad I only ordered one item from them. DO NOT DO IT!!!! STAY AWAY!!!”
“Your customer service is terrible I keep getting the same email with we apologize for the inconvenience caused to you we did send the package to you .a month later I still don't have my package that's not customer service you keep saying this is your busy season I don't care what season it is I order this a month ago and you were to get my money give me my shoes”
“DO NOT ORDER FROM THIS COMPANY - I REPEAT DO NOT!!!! It is a scam! My package said delivered to a different state. I called USPS and they said it does say delivered. And they even told me they are getting an excessive amount of calls from people complaining about their packages not being sent. And she even said “Let me guess, from China?” I had to call my bank to dispute the charges. Hopefully I get my money back. NEVER again!!!!!!!! FLIPMODA needs to be removed from IG & FB!!!!! This company needs to be taken down immediately!!!!!”
“Scammers! My shoes never arrived. They emailed wanting the shipping number. Gave it to them and nothing. A MONTH later. I wish I would have read the reviews first.”
“I would have provided a BIG 0 rating if I could. This is a horrible site that is misleading! Order placed March 18th - wrong shoe arrives - the ONLY way to communicate is email which goes unanswered. So now they have MY money and I have no shoes that I ordered. Buyer beware do NOT try to purchase from this FAKE company. Instagram needs to monitor the adds they allow”
“I would have provided a BIG 0 rating if I could. This is a horrible site that is misleading! Order placed March 18th - wrong shoe arrives - the ONLY way to communicate is email which goes unanswered. So now they have MY money and I have no shoes that I ordered. Buyer beware do NOT try to purchase from this FAKE company. Instagram needs to monitor the adds they allow”
“DEFINITELY a scam. Ordered on 3/27 and immediately got a confirmation with a tracking number that cannot be clicked on or found on any shipping site. No update so on 4/8 I emailed the customer service email on their website and someone redirected me to email a different address. So I did, and their response was:
"Dear customer,
We're sorry to have kept you waiting. The item you choosed is the hot product. It takes 3-5 days for the preparation. We will try our best to proceed the order for you. Hope you can kindly understand.
Thanks,
Ally"
Told them it's been 11 business days with no update, their response:
"Dear customer,
Thank you for contacting us regarding your inquiry.
Your order has been put into progress now.
But, it's a sale season, there are thousands of orders, our workers of warehouse are too busy to send every order in time, we are so sorry for the delay.
Your understanding is greatly appreciated.
If you have any other questions or concerns, feel free to contact us.
Best regards
Una"
Plus the email address says it's Michael... SCAM. Hopefully my credit card reimburses me.”
“Ordered two pairs of shoes on March 26, 2019. My order still says data received through wanbexpress on April 1 and no update since then. I have emailed and they say my package was misplaced at the post office but they are pushing it to be shipped- still haven't gotten an update since then. The website is a scam and I am guessing I will never receive these shoes. Do Not Order from Flipmoda!”
