Flooret Reviews

Name: Flooret
Address: 9222 Polaris Lane Suite A, Lacey, Washington
Rating: 4.79

4.8 Rating 2,080 Reviews

96 %

of reviewers recommend Flooret

4.8

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Flooret:

We make floor shopping easy with Climate Neutral floors, designer-curated colors & the highest quality materials—delivered.

Visit Website

Email:

john@flooret.com

Location:

9222 Polaris Lane Suite A,
Lacey
Washington
98516

Flooret 5 star review on 4th January 2025

536

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Put the Soho Signature floors throughout our home. Used professional installation and they went in quickly over about 4-5 days to install 1500 sq ft. Very happy with the look. They’ve been in about 2 months and are proving to be durable against our dog. Highly recommend.”

Helpful Report

Posted 2 years ago

“The small samples were so helpful in determining the quality of the product and colors. We narrowed our choices down and ordered 3 planks that we were able to put into our new lake house to determine which color we wanted to go with. Like that the samples were delivered extremely quickly and the cost for them was very reasonable! So excited to purchase our flooring from Flooret!”

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Posted 2 years ago

“Love, love, love my Flooret Floors!!!! Extremely happy with and easy to keep clean!!! Everyone I dealt with at Flooret was extremely patient and helpful with me!!!! Would you love to see a picture?”

Helpful Report

Posted 2 years ago

“Shipping took an additional 3 months on top of what we were told. Communication was very poor between Flooret, FedEx and us. Often told inaccurate/conflicting info. Floors finally professionally installed at our lake house. They look great. They've been in for less than a month, we haven't even moved furniture in yet and already noticed a large scratch on the hallway floor. No idea where it came from or how to fix it. It's a lake house that no one has even stayed in yet so no idea where it came from but it wasn't there when first installed. Concerned about durability once we get to actually using the house. We'll see.”

Helpful Report

Posted 2 years ago

I appreciate you taking the time to leave a review, and I understand your frustration. The global disruptions in production and shipping have been challenging, to say the least. These unprecedented delays have impacted many of our customers, and we take your feedback about better communication very seriously. We also stand by the durability of our product, and can provide guidance on replacing planks that have larger scratches. Please e-mail us at support@flooret.com, and we'll be happy to help!

Posted 2 years ago

“I thought I loved flooret until I ordered two of the same style. The color difference is so great that I wondered which color of the flooring I would get. Or would it be a mixture of both?”

Helpful Report

Posted 2 years ago

I'm sorry that the samples weren't as you expected, Carla. Plank variation helps our LVP flooring look more natural and realistic, so it can mirror the beauty of real wood. We're happy to send you additional photos of complete installations, and provide guidance on choosing a color! Please contact us at support@flooret.com so we can better assist you.

Posted 2 years ago

“Real wood look, durable and waterproof! They’re perfect.”

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Posted 2 years ago

“I am highly impressed with the wear layer for both the base and signature samples that I ordered! We purposely peeled back the wear layer of both samples and did so with a sample of popular big box store LVT and the difference was substantial for basically the same price! I was blown away and will be buying this for our new home and recommending to our remodel clients!”

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Posted 2 years ago

“Arrived quickly with great packaging”

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Posted 2 years ago

“The sample is super high quality and gives you a great idea of what the floor will look like!”

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Posted 2 years ago

“The process of ordering samples and then the boxes of flooring was seamless. My shipment arrived damaged but Flooret was easy to deal with in getting the necessary replacement boxes.”

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Posted 2 years ago

“Samples came quickly and nice size. It’s wasn’t tiny, you could actually see the graining and feel the floor. I would so far highly recommend them.”

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Posted 2 years ago

“I ordered 6 full planks of 3 different signature colors - Arlo, Tilden, and Ashford. Unfortunately, they all came damaged enough that if I were to choose on of those colors, I’m pretty sure none of those planks would be usable as an extra plank as their locking mechanisms were chipped in various places. I know it’s not Floorets fault but whoever shipped them to us must have been extremely angry at our box 😂 it just stinks because if we go with Arlo (our n#1 choice), they could have been usable planks - I mean they aren’t cheap so why not try to use them? They are all beautiful and quality planks and I’m so excited to order! I just hope ordering the full amount on pallets will prevent the damage that occurred with this order 🤞”

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Posted 2 years ago

“Nice sized, quality samples. Came boxed and packaged nearly and arrived quickly. Looking forward to getting th flooring and finishing our project.”

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Posted 2 years ago

“High-quality LVP with a lifelike design and feel.”

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Posted 2 years ago

“Shipped very fast. Definitely surprised by the quality of the samples when doing side-by-side comparisons with Mohawk flooring. Ordered some more samples and planning to purchase flooring for the whole house when I find the right color”

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Posted 2 years ago

“Samples look beautiful. Customer service is good! Have decided this is the floor for me!”

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Posted 2 years ago

“Wow! The more research I do the more I am impressed with this flooring! I can’t wait to get it in my home!”

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Posted 2 years ago

“Samples colors do not look like online. Mostly variations of same color.”

Helpful Report

Posted 2 years ago

I'm sorry the samples weren't as expected! Please e-mail us at support@flooret.com so we can better assist your samples.

Posted 2 years ago

“The samples are perfect! I'm able to see what the product look likes in my home and light conditions.”

Helpful Report

Posted 2 years ago

“They are not exactly what I thought they look like.”

Helpful Report

Posted 2 years ago

I'm sorry that your samples didn't look the way you expected them to! If you e-mail us at support@flooret.com, we can discuss your flooring needs.

Posted 2 years ago

Flooret is rated 4.8 based on 2,080 reviews