Flooret Reviews

Name: Flooret
Address: 9222 Polaris Lane Suite A, Lacey, Washington
Rating: 4.79

4.8 Rating 2,080 Reviews

96 %

of reviewers recommend Flooret

4.8

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Flooret:

We make floor shopping easy with Climate Neutral floors, designer-curated colors & the highest quality materials—delivered.

Visit Website

Email:

john@flooret.com

Location:

9222 Polaris Lane Suite A,
Lacey
Washington
98516

Flooret 5 star review on 8th January 2025

538

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were absolutely amazed at the amazing quality of the Flooret samples we received. We immediately noticed they were much higher quality flooring than other samples of flooring we had looked at. Much better underlayment, much thicker wear layer, overall a much much better product. We are trying to narrow down our color options now so we can make a final decision for our new construction forever home.”

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Posted 4 years ago

“I had 1,800 sq ft of Lato signature installed and it is beautiful! The contractor was so impressed with the quality too. Floored is amazing to work with - FedEx damaged 3 boxes and Flooret sent 3 replacement boxes out immediately at no charge. Amazing product; amazing company.”

Flooret 5 star review on 7th January 2021

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Posted 4 years ago

“I found Flooret East to deal with. I was kept informed of shipping dates and arrivals. I was a bit nervous about the delivery as I didn’t think we could move the planks from the driveway to the garage as they are very heavy. Luckily, the Fed Ex driver placed them in the garage for me. I phoned Flooret to ask questions on a couple of occasions and found them easy to deal with. When I realized I was going to have to have the stair treads pulled out because they were a poor match as they appeared hellos next to the planks, Flooret reimbursed me for them and I purchased more planks and stair noses to completely the job. They came quickly and I was able to get the job completed and looking great.”

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Posted 4 years ago

“Looks great and better than pictures!”

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Posted 4 years ago

“I love the durability of the samples I have received.”

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Posted 4 years ago

“Recieved samples quickly. Samples seemed to be high quality. Will be ordering full plank samples soon.”

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Posted 4 years ago

“Great quality products. Now we just need to decide on color.”

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Posted 4 years ago

“So far, so great. The product is both aesthetically pleasing (Arbor color) in our 1959 mid-Century modern house and the quality seems too-notch. We ended up hiring a local hardwood flooring guy and he and his crew of 3 installed 1500sqft in 2 days - which included some leveling of the subfloor. Never thought I’d buy something like this online but everything went well. Since timing was critical and their warehouse wasn’t too far, I rented a truck and picked up the product. The warehouse staff were excellent and I was in/out in 10-15min. They already had my bundle ready so my trip could have been even faster but I had to check out some of their newer products that caught my eye.”

Flooret 4 star review on 4th January 2021

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Posted 4 years ago

“Florette samples were fantastic. Gave me a chance to check out how they look in three different rooms!”

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Posted 4 years ago

“My contractor and I are thoroughly impressed and pleased with the beauty and quality of my samples. We have chosen Soho and will be ordering shortly for our new build. Having the full plank samples is a great opportunity to realize your future rooms' beauty. So far, Flooret has been a great company with which to work- easy communication and prompt delivery, especially during a holiday season amidst a pandemic.”

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Posted 4 years ago

“Love the quality on these floors. Doing a full basement renovation and will be moving forward.”

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Posted 4 years ago

“We are very happy with the samples we received. Quick shipping and nicely packaged!”

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Posted 4 years ago

“Outstanding product and a great value. Even better is the excellent customer service and friendly folks working for Flooret. The Facebook forum they host is indispensable.”

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Posted 4 years ago

“We love our Flooret floor! We got the Brenwick, and it’s beautiful!!”

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Posted 4 years ago

“The ordering process was easy, delivery was prompt and customer support answered all my questions.”

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Posted 4 years ago

“I love the SOHO and will be placing my order in the coming week.”

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Posted 4 years ago

“Great product ( Arlo Signature), exceptional customer service.”

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Posted 4 years ago

“The ordering process and shipping process were super easy. The square stair nose pieces are rocksolid and look great. My only two complaints are that the floors scratch fairly easily and there’s only about six or seven unique plank designs. Florette tries to double that by taking the same image and just reversing it on the plank. While that can kind of break up the repetition, it’s still noticeable that it’s the same pattern. We did our whole 2,000+ square-foot mountain house in the arbor color and it looks great.”

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Posted 4 years ago

“We love the flooring, and will be using the Tilden in our home we are having built. I need to discuss how we can lock in our selection, to assure the stock/price is available for us. We wouldn't be ready for delivery until April or May.”

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Posted 4 years ago

“The samples I ordered came so quickly, and the phone customer service was amazing. I absolutely love my Nakan samples and can’t wait to make my final decision and purchase.”

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Posted 4 years ago

Flooret is rated 4.8 based on 2,080 reviews