FloryDay Reviews

Name: FloryDay
Rating: 3.17

3.2 Rating 652 Reviews

54 %

of reviewers recommend FloryDay

Company Reviews

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Metrics

3.2

Based on 652 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Again in retrospect I should have consulted reviews on this company before purchasing. Nearly a month to receive my goods and when I did the quality of the top was appalling.”

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Posted 5 years ago

“I’ve never actually received an order from Floryday. I think it is a scam to take your money as cheap credit . I have had my money returned each time after about 3 months when they say they are unable to get any stock. I don’t think they ever intended to send me the goods.”

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Posted 5 years ago

“Actually, zero stars. Wish I had done my due diligence before ordering. Order took a long time and clothes are too big and not well made. Trying to return but their system is set up so that they "don't see" your order and you can't fill out a return form and their customer service just puts you off. There does not appear to be a way to make direct contact. Something very fishy here.”

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Posted 5 years ago

“False advertising! The dress is nothing like what is pictured! The fabric is cheap and it looks like a Cinderella costume. It took over 3 weeks to arrive with no invoice to make a return. Floryday is a SCAM!”

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Posted 5 years ago

“BE WARE!!!! RIP OFF COMPANY. Clothes will not appear as photos shown. Quality is poor and styles are altered. Very cheaply made and will not fit, sizes are completely off. Also delivery takes ages because they are getting clothes from overseas.”

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Posted 5 years ago

“So far lve placed three orders and not been dissapointed, and the only reason l gave a four star because of the time it takes to get my order which is usually three weeks.”

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Posted 5 years ago

“Because the merchandise on the website is attractive, I ordered 2 dresses. One month later, I still have not received them and have been given the runaround about an arrival date. I will never order from this company again.”

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Posted 5 years ago

“Took weeks to get order, now I have been trying to get a return label for 3 days and nothing happens.”

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Posted 5 years ago

“Eventually the 3 tops arrived and disappointingly the quality of the bags it arrived in was far superior to the quality of the clothes, bad stitching, poor quality cloth used to make the clothes, badly made and finished and judging by other reviews almost impossible to get a refund. The photographs looked nothing like the material used to make the clothes so as well as poor slow service and even slower delivery times this experience has been simply dreadful the only thing this company is not slow at is banking your money!”

Helpful Report

Posted 5 years ago

“Their shipping times are all lies. It says 8-10 days to process, when my order sat idle for 18 days. They say another 8-18 days to arrive, when it's been 24 days. I have now been waiting 42 days for my order with no updates other than "here's a tracking number" or "call your post office." No accountability at all!”

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Posted 5 years ago

“I live in Ireland. I made two Orders, the first of which was made on the 22nd of February and which has not yet been received as at 9th April. On attempting to track it I could not locate the carrier named as YUNTU-EXPRESS with the notification that it would take up to 25 days from now. The second order was made on the 8th of March but was retained by customs and levied with VAT and in addition fees for the delivery company which brought the total to nearly half again of the cost of the Order. their web page and assistance portal tells you that they cannot assist on Order Numbers or tracking so I am not at all clear how else they might be of use. Terrible and no other contact means.”

Helpful Report

Posted 5 years ago

“Having read some of the reviews about this company I was doubtful about placing an order. However, I went ahead and sent for the article I had admired on their website, but, unfortunately I had to return said product as the fit was unsuitable for me. I completed the 'request to return form' and a response was received by return. From then on my problem was dealt with in a very professional way by the staff, and to my satisfaction, resulting in a full refund going straight into my bank. Thank you Floryday.”

Helpful Report

Posted 5 years ago

“Item was nothing like it appeared. Trying to return item has been a nightmare. They received the item and still have not refunded my money. No one to speak to about any of it. Just keep getting a run around on some stupid chat. Extremely unhelpful customer service. Would not even give them one star. Just lost over $70 and don't even have the item. Could have donated it to charity. Beyond frustrating.”

Helpful Report

Posted 5 years ago

“Rather poor quality, according to their cheap prices! The 3 refund options are fair, and execution was correct. Delivery costs to high however...”

Helpful Report

Posted 5 years ago

“Poorly made products and instead of sending me what I ordered you sent me two of the same item. My order- 1 green sweatshirt and 1 black sweatshirt and you sent me two black sweatshirt of which one was torn. I will never order anything else from Floryday. Too expensive to return so I just put the torn one in the trash and the other was given to good will.. Poorly made product that's not worth the money spent.”

Helpful Report

Posted 5 years ago

“Not good. I ordered a beach coverup top. It was too small so tried to return it. I was told that for hygiene reasons swimwear could not be returned or refunded...............it is a cover up ......not a bikini......I was so angry. They told me that I could keep the item and they would give me a 50 per cent refund on the item. The other 3 items that I ordered were ok. Will never order again.”

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Posted 5 years ago

“You are a scam and need to be taken off Facebook , my order number is 028773338440 you cannot tell me we’re it is but have taken my money. Shame on you”

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Posted 5 years ago

“I ordered the Geometric shift dress it arrived today and I’m delighted with it . Lovely autumn /winter weight and great colours. Having read other reviews on this company after I had ordered was very nervous as many were not good . I have no complaints .”

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Posted 5 years ago

“I purchased the tartan casual shirt, size small. And then read the reviews!! So didn’t hold out much hope at being happy with my order!! However today it arrived and I must say after a long 12 day wait, I’m happy with the fit and quality so I can’t comment on a returns procedure. I do feel the p&p was expensive, especially having to wait 12 days which isn’t really acceptable in today’s internet shopping!”

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Posted 5 years ago

“Item took 3 weeks to arrive, quality poor, size incorrect, much smaller than suppose, now I have a fight on my hands to try and return, hopeless company, I do not recommend at all .”

Helpful Report

Posted 5 years ago

FloryDay is rated 3.2 based on 652 reviews