FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my orders. Great quality, looking forward to gifting them tomorrow 🎄”

Helpful Report

Posted 3 years ago

“You need to open your lines of communication!....very poor customer service.Sending out an automatic response email isn't as you claim 'always here to help'.Over 3 weeks for delivery and because I heard nothing until Christmas Eve I had to go and buy extra presents in case yours didn't get here.....as yet 10.20 am it still hasn't.”

Helpful Report

Posted 3 years ago

“I bought a craft beer and snack advent calendar for my husband and he has loved it. He has really enjoyed the selection of beers and snacks. It was delivered just before December and there was a clear message explaining how the advent calendar would be delivered. It was packaged well. I was so pleased with his response that I ordered a wine and cheese hamper for my brother for Christmas.”

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Posted 3 years ago

“Totally disappointed! Have been chasing for delivery date but got no answer in any way. Left message by phone - no one called back. Sent them several emails - no reply. I placed order on 7th Dec for Christmas present for my sister-in-law. Still have no information by the 19th regarding the delivery date so I advised them to cancel the order. I got text from the courier company on 24th Dec advising delivery would be due that day despite I have cancelled the order. No customer service at all. Not impressed!”

Helpful Report

Posted 3 years ago

“Great product!! Bought for my son and he loved it. Real premium products he loved. He's kept the packaging of the items to order throughout 2021. Good timelry delivery. All in all I would highly recommend.”

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Posted 3 years ago

“Very happy with the service especially in these very trying times. Would highly recommend.”

Helpful Report

Posted 3 years ago

“Ordered a Christmas gift on 7th December and it hasn't been received. Yodel hasn't updated its status since 11th December so no clue as to where the order currently is. There was no suggestion when I placed the order that it would not arrive in time for Christmas.”

Helpful Report

Posted 3 years ago

“This was a Christmas Present for my brother and his wife so I didn't see how it looked. They did however tell me that it was wonderful and couldn't wait For Christmas Day to enjoy. They are big buffs of port and cheese so I am certain that they will enjoy.”

Helpful Report

Posted 3 years ago

“I have placed an order 3 weeks ago and still I did not receive my parcel. I tried to contact them via email and phone to rearrange my order, but no one has ever answered. I understand it is Christmas time, and this year this is happening in a very special circumstances. But I have ordered my product long before Christmas. Also I would have accepted the delay if anyone from the team let me know when approximately I would expect the parcel to be delivered. If you choose BoroughBox you might experience absence of customer service.”

Helpful Report

Posted 3 years ago

“Very good branding and impressed with the bottle”

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Posted 3 years ago

“I placed a late order on 18th December due to non-delivery of a similar box from another supplier, my order was to be delivered on 30th December. On Monday 21st December I had a very pleasant conversation with a young lady from your company to ask if my delivery could be made on the 23rd which I was delighted to accept, this has saved my Christmas and, as I also cook for two single elderly pensioners, will also make theirs. Very well done and a Very Happy Christmas and a Joyous New Year to all your staff.”

Helpful Report

Posted 3 years ago

“Been asked for a review and gift hasn't been received yet have emailed to query but have had no response. I know it's a busy and unforeseen times but how hard is it too email.”

Helpful Report

Posted 3 years ago

“Ordered in good time for Christmas but nothing has been delivered, no communication from the business. Understand it's a pandemic but there should have been planning for that after the way the year has panned out. Disappointing, would not give them my custom again.”

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Posted 3 years ago

“Excellent service and fantastic range of products. I live in Australia and have found the site easy to use for birthday/Christmas presents to be delivered exactly when I want to family in London.”

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Posted 3 years ago

“I bought this for my sister. She absolutely loved it all. It all went within a few days! It was also very easy to order and great value. Thanks.”

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Posted 3 years ago

“Awful. No contact. Ordered on the 9th and still haven’t received my orders. No number or anything for direct contact. Wouldn’t order again.”

Helpful Report

Posted 3 years ago

“well done only the note was not in the box”

Helpful Report

Posted 3 years ago

“3 out of 4 orders delivered. 4th one seems to have completely disappeared and no idea where it is. Not able to contact anyone to find out what had happened. Very disappointing as ordered first week in December but radio silence from the company means someone has had to go without their Xmas present. Only response you get from the company is an automated reply saying they are busy. Your money is taken from the bank quickly enough but not so quick to help you with queries.”

Helpful Report

Posted 3 years ago

“Well packed parcel. Our daughter is happy with the products. Slightly concerned with the delayed delivery. Apart from that we are quite happy. Merry Christmas.”

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Posted 3 years ago

“In difficult times , easy to order, lots of choice. Good communication regarding process and delivery. Very pleased, will certainly use them again .”

Helpful Report

Posted 3 years ago

FodaBox is rated 4.2 based on 2,933 reviews