FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time. Pleased with what I bought”

Helpful Report

Posted 3 years ago

“Excellent products and customer service Delivered on time and looked lovely (Vegan gingerbread Christmas tree x2)”

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Posted 3 years ago

“Expensive for what you get.”

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Posted 3 years ago

“I ordered my 2 Christmas hampers on the 25th November for delivery on the 21st December to give as gifts. Despite chasing via their email system, couldn't phone as they had switched their phones off, they did not respond and they have not delivered the hampers! I could no longer present the hampers as the gifts I had intended and the customer service is shocking.”

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Posted 3 years ago

“Very swift with the order, despite it being so close to Christmas. Kept me posted on my parcel, will happily buy from again”

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Posted 3 years ago

“Awful customer service! Ordered a hamper on December 6th. It was dispatched on 9th December then disappeared!! Yodel website/tracking states they haven't received it and BoroughBox have not replied to my emails. Too late for Xmas now. Will never shop with BoroughBox again!”

Helpful Report

Posted 3 years ago

“Sadly I have been unable to contact Borough Box despite both emails and telephone calls to find the whereabouts of a hamper ordered as a Christmas present. So I have spent over £60 and had not response whatsoever.”

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Posted 3 years ago

“Item was ordered for a 50th birthday present for my brother. Despite saying you’d despatched the item in time, it arrived three days late. Poor performance, poor customer service. First and last time I’ll use them”

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Posted 3 years ago

“Bought as a Christmas gift for my brother. It was well described and the additional extras were perfect too! Very excited to see what my brother reckons too :) thank you again!!”

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Posted 3 years ago

“Very distressed by delivery. I am 80 with health issues. All shopping online and medication delivered by Boots. All presents etc bought online and successfully delivered — often left in porch and usually with advance notice of delivery, My purchase from you : no advance notice of delivery. I was out for a short walk — purchase not left in porch and no attempt to leave with friendly neighbours. It was taken to local Bargain Booze so had to break my isolation to go and fetch it. I might as well have gone to a shop to buy it. Disgraceful! I have phoned Hoxton and Gray twice to complain and not returned my call. I would never have purchased Click and Collect because that would not keep me safe. I hope for a response.”

Helpful Report

Posted 3 years ago

“Items were well presented and fast delivery. Made a lovely gift and a very reasonable price.”

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Posted 3 years ago

“Unbelievable! I have been trying for around a fortnight to find out what has happened to my order, no response to emails (other than standard acknowledgement and an excuse that they were busy), phone lines unresponsive, yet they have taken my money and still can't tell me when the order will be delivered. It was supposed to be a Christmas gift to relatives in London but am giving hope of that now. Hope they are quick with their refunds. Wouldn't recommend this company to anybody. One star is being generous.”

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Posted 3 years ago

“Still waiting for it to be delivered.”

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Posted 3 years ago

“Ordered on 7/12/20 delivery was super late, tracking wasn’t registering/updating so I emailed customer support and never heard from them. Not impressed. I am cognizant of the Covid induced strain on the system but my experience was absurd.”

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Posted 3 years ago

“Loved it!!!!!! Best advent calendar ever!”

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Posted 3 years ago

“Took 12 days to deliver my beer ... for £5 delivery charge you’d have thought it would have been next day ... poor service”

Helpful Report

Posted 3 years ago

“Dreadful customer service. I appreciate it is a difficult time but the only way to contact you is via email or leaving a phone message which nobody responds to. There was no way to speak to anybody and hamper arrived 5 days after the requested delivery date. Will not be using this company again.”

Helpful Report

Posted 3 years ago

“Order placed on 7th Dec. Received notification it was shipped on 11th. On 16th was emailed to say they had problems with shipping & supplies due to Covid. By the 21st I still had not received my order So emailed them & heard nothing back, tried again on 22nd, nothing, today the 23rd I get an email asking me to write a review of my experience.... Really? Finally it arrives.....December 31st! Very disappointed with presentation of the gin bottle, you can barely read the label & that was the whole reason for this gift, my friend is called Ben!”

Helpful Report

Posted 3 years ago

“Lovely product arrived safely and in tine”

Helpful Report

Posted 3 years ago

“The product was good, but unfortunately I was unable to get hold of anyone by phone and had no response to my emails. The delivery service said 3-5 working days and some of my orders arrived on the 8th day with some people still waiting for them to arrive today (the 9th day). I placed 22 orders in total and didn't receive a confirmation email for any of them, so was unable to tract the orders.”

Helpful Report

Posted 3 years ago

FodaBox is rated 4.2 based on 2,933 reviews