FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Massive delay in shipping and delivery. Still no estimated date for what should have been delivered before Christmas”

Helpful Report

Posted 3 years ago

“Given that my Hamper order placed on 12th December, is still to be received by my granddaughter, and today is 1st January, you have considerable cheek asking for a review.”

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Posted 3 years ago

“Ordered two gifts on the 11th December, am so disappointed that both gifts have failed to arrive, it's now Jan 1st.”

Helpful Report

Posted 3 years ago

“Very disappointed. The hamper was ordered on the 11th for an agreed delivery on the 18th. I received an email saying there could be delays of 7 days due to delivery issues caused by covid-19. The hamper hadn't turned up by 25th, so I sent an email to cancel (14 days after order), as the phone lines were turned off. This action should have been enough for the order which wasn't picked or shipped to be cancelled as per my consumer rights. On the 29th I received an email saying the order has been processed and shipped. With possible delays of 14 days. To date 01/01/21 my parents still haven't recieved the parcel and I haven't been refunded. This is a food order, I'm not looking forward to the response from my parents if they receive it. What is the use by date ?”

Helpful Report

Posted 3 years ago

“The box was a gift and was lovely apart from some of the packets were very tightly packed and ended up squashed.”

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Posted 3 years ago

“Still no sign of my order 3 weeks after placing it.”

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Posted 3 years ago

“The venison salami pack was delivered promptly and very much enjoyed and boasted about by the recipients.”

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Posted 3 years ago

“This service was quick and easy. The items I choose were a present for my son... he loved them. I was most impressed with the package they can in very secure I make sure no breakage. And the price was reasonable too. Thank you”

Helpful Report

Posted 3 years ago

“Placed an order, was able to select preferred delivery date. Only received communications that were very generic telling me it probably wouldn't be delivered. Now 10 days after the delivery date and its still not arrived. But got an email asking for my experience...”

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Posted 3 years ago

“Good product. But slow admin & logistics.”

Helpful Report

Posted 3 years ago

“I’m still waiting for my Christmas order! Placed the order in time to receive (even with the stated delays) had an email to say it had been dispatched and would arrive on 24th but the tracking link didn’t work. Still waiting... appreciate your busy but as a food supplier, in the run up to Christmas, surely you knew you’d have increased demand and could have planned for this? There are plenty of distribution companies other than parcel force... stop blaming covid and postal delays, employ some more people and sort this out! There are many, many other companies who have risen to the same challenges. won’t be ordering from you again.”

Helpful Report

Posted 3 years ago

“Fantastic service. My order, a gift for a family member, arrived with them before Christmas despite lockdown restrictions just being put in place.”

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Posted 3 years ago

“This was a gift for my husband who appreciated it very much the craft beers were most enjoyable as were the various snack scratchings.will definitely be buying from you again.”

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Posted 3 years ago

“Bought the BoroughBox as a gift and they LOVED it. Thank you”

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Posted 3 years ago

“I was disappointed with the service I received. I ordered a hamper to be delivered to an elderly uncle for Christmas. When I placed the order, the website said it would take up to 7 working days. I placed the order on 12th December. I emailed on 21st to say that it hadn’t yet arrived. The hamper eventually arrived on 31st December. This is not good.”

Helpful Report

Posted 3 years ago

“Shocking experience, zero customer service, if this is what independent retailers don't deliver I suggest you find alternative employment.”

Helpful Report

Posted 3 years ago

“Delivered on time in very pressing time scales. Presentation was lovely - this was a gift and very well received”

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Posted 3 years ago

“Terrible. Ordered a hamper for my parents Christmas present. I ordered at beginning of December to arrive Christmas Eve and still not arrived (1st January today). No refund or voucher offered just membership points-awful!”

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Posted 3 years ago

“It arrived too late to give as a present and remains unopened”

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Posted 3 years ago

“I found the whole dealings With boroughs excellent quality of goods was great”

Helpful Report

Posted 3 years ago

FodaBox is rated 4.2 based on 2,933 reviews