FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A birthday gift for my brother, he was over the moon with it. Delivery quick. Would use again”

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Posted 3 years ago

“I bought this advent box for my son as we would not be seeing him over this period due to COVID. He was so thrilled and gave us regular updates. Thank you.”

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Posted 3 years ago

“The contents of the advent box are undoubtedly good quality and we have enjoyed what we have tried so far; however, it is vastly overpriced compared to to what you would pay individually for the items. I’m all for supporting local/British, but it is not worth £70. I would easily pay £50, and if this was the price I would buy again no problem at all and would rate this 5/5.”

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Posted 3 years ago

“I have still not received my delivery! It said 3-5 days online and I bought it for a zoom work Xmas call on 11th and it still hasn’t arrived!”

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Posted 3 years ago

“Have bought for a present and was delighted with prompt delivery thank you,”

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Posted 3 years ago

“Sadly so disappointing. Expensive and everday brought a packet of peanuts or a tiny sachet of olives. Very very poor - save your money”

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Posted 3 years ago

“Stumbled across Borough Box doing an internet search as I was looking for a gin based gift that didn't cost the earth. Paid around £30 for a couple of small bottles and mixers. Nicely packed. Would recommend”

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Posted 3 years ago

“An utter disgrace- still no product and no comms.”

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Posted 3 years ago

“This is a Christmas present so recipient hasn’t received yet but think he will like it! Love the idea of it when I saw it on the website, great ‘man’ present!”

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Posted 3 years ago

“Highly recommended. An incredible range of unusual food items from around the world, on an easy to use website. There's something for every taste and pocket and I'll be shopping here for gifts and food stuff for ourselves again in future.”

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Posted 3 years ago

“Absolute ballache. First parcel, the glass was broken, but give you the chance to sort even though this is a gift and time is very short to replace. Replacement arrived today - what a piece of rubbish. Dirty, thick, pub-style glass. The first glass was as per described, a lovely long stem thin glass gin glass - shame it was broken, but the replacement is an embarrassment and looks like you ran out and replaced with something you had in the cupboard and not new! Very disappointing. I have had to buy a whole new gift and I won't get that in time for Christmas either!”

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Posted 3 years ago

“Presentation box (not the delivery carton) arrived badly damaged. This was an expensive £200 gift experience, ruined by poor delivery, packaging or handlers.”

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Posted 3 years ago

“I bought a beer snack experience gift with beers. The recipient absolutely loves it! It was different from any other present they had ever received which was why it appealed to me.”

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Posted 3 years ago

“Bought the Man Box for my Dads birthday and he was absolutely delighted. Great updates through the process. I will definitely use them again but this time for me!!”

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Posted 3 years ago

“The things I ordered have all arrived & the recipients are very pleased with them. I found it very stressful that I wasn’t informed when the parcels were going to be delivered & by whom but I think they were all delivered by Yodel & they kept me informed once they had got the parcel. I was unable when ordering to send to 3 different recipients & that meant I had to get in touch with you & that felt very detached”

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Posted 3 years ago

“Our friends were absolutely delighted with the curry night in box we sent them. It’s great that Holy Cow give a meal in India for every sauce purchased too. Thank you to the Borough Box team for creating such lovely gifts 🎁”

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Posted 3 years ago

“The experience I had was appalling. The order despite being placed 2 1/2 weeks ago never came. One small part did, but that is because that bit didn't come from BoroughBox! Those people were efficienct and communicable. The contact with BoroughBox was also appalling. It took at least one email a day if not 3-4 to finally get two in return, the first completely flippant with the regard to the issue and the second confirming my cancellation of order as frankly, 2 days before Christmas, I wasn't going to get it. Yodel hadn't even received it yet. I cannot say how the product tasted or looked, as I never got it. It was for a gift. Now that person has no present. Marvellous! Not.”

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Posted 3 years ago

“Very positive experience - order was delivered as promised and although the contents are yet to be enjoyed Im sure they will be excellent. I will certainly be using this company again - they deserve to be supported.”

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Posted 3 years ago

“Every year I use Borough Box for sending to important people and I have never been disappointed with the variety and quality of the products provided and the efficiency in dispatch. Thanks again for providing much loved products.”

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Posted 3 years ago

“An awful customer service experience. Ordered a Christmas hamper on 6th December as it was labeled as 'for dispatch on 16th December', which suited my needs. 16th came and went. Only on 18th Dec I received an email saying it was ready for dispatch, with a Yodel tracking link. Days then passed with no update to Yodel tracking - it was clear the hamper was still with BoroughBox. Emails to BoroughBox went unanswered until 22nd, confirming the hamper would be with me on the 23rd - at least 6 days late. By this time, BoroughBox had updated their website to explain they had disconnected their telephones and were ignoring their social media account! Absolute head in the sand approach, given that twitter was filling with complaints from customers who could not contact the company about their missing purchases. When my hamper arrived it had a packing note confirming it had been prepped on 16th December - why the delay in getting it to Yodel then! To add insult to injury, the hamper contained a jar of chutney which had been unsealed - lid was loose - and was seeping. Overall the hamper came in a nice but otherwise useless box but the contents really didn't represent value for money. Never again.”

Helpful Report

Posted 3 years ago

FodaBox is rated 4.2 based on 2,933 reviews