FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

Questions

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

Write Your review

Tell us how FodaBox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully presented box of spices. Received very promptly.”

Helpful Report

Posted 3 years ago

“Very good - received items promptly!!”

FodaBox 5 star review on 11th December 2020

Helpful Report

Posted 3 years ago

“So disappointing from what was advertised”

Helpful Report

Posted 3 years ago

“Can't review this product yet as it is a Christmas present for someone and it hasn't been opened yet. But delivery was very quick.”

Helpful Report

Posted 3 years ago

“Good quality products, quick delivery.. Bought for my daughter as she is allergic to gluten & the products gives her a chance of trying something different”

Helpful Report

Posted 3 years ago

“Good selection of products but was let down by the delivery. It arrived late, missing a crucial family event even though I ordered it a week in advance. I enquired in the run up to the date that it would still arrive and someone responded to confirm it would. After it didn't I sent several emails but never heard back. It arrived 3 days late.”

Helpful Report

Posted 3 years ago

“The products were great and warmly received although there were some glitches with delivery. My main criticism would be that as the corporate section was shut the only way I could do multiple orders was by goin through the system for each individual order. Quite time consuming for twelve plus deliveries”

Helpful Report

Posted 3 years ago

“I shopped on line for this gift for my son and his partner. The shopping experience was good and the website was very user friendly. Although I cannot comment on the content. I know that the parcel arrived in excellent condition and it ready to be opened on the big day. Thank you for a good shopping experience.”

Helpful Report

Posted 3 years ago

“I ordered two boxes of Turkish delight, both as gifts at Christmas. They arrived very promptly but have not yet been given to the recipients. The boxes are very attractive - ideal as gifts and the product description (made in Turkey in the traditonal way) reassures me that the contents will be just as good.”

Helpful Report

Posted 3 years ago

“Fantastic little Christmas puds just what I wanted. I am sure they will be delicious. Thank you so much. Brilliant service too.”

Helpful Report

Posted 3 years ago

“Ordered 5 separate items, all supplied by BoroughBox themselves....12 days later - nothing has arrived. When looking at contacting support, I found that their Phone Lines and Social media (for support) have been stopped so they cant offer support - this should have been my first warning that they are receiving so many support complaints they cant keep up. Once you email them, you wait a few days for a reply to email and then the support team are extremely quick to blame the postal couriers, but if you read their Twitter or review sites (TrustPilot and here) they blame Royal Mail, Yodel and Hermes....so that doesnt seem right. I gave them plenty of opportunities to do something to fix the issue, even waiting extra time as they said it should update "in a day or so" - was offered a refund of the postage for the late delivery, but it was never actually given (or maybe its just late due to the couriers?). They are unable to blame the 3rd party sellers, all items are from themselves but they dont seem to be able to get things out the door. Now to do battle and try and get my money back - I fear this could be just as bad. Please please please, do your homework before you order from these guys. Just read some of the review first - that was my mistake and one I wont be making in the future!”

Helpful Report

Posted 3 years ago

“Prompt delivery and excellent products, all well packaged and arrived safely in a well presented box.”

Helpful Report

Posted 3 years ago

“I ordered two items from Borough Box, one arrived no problem but I am till waiting on the other over two weeks later. I received a shipping notification but it never updated further and the item still hasn't arrived. I have contacted the BoroughBox team to try and resolve this but have heard nothing back. It was supposed to be a birthday gift for my brother but sadly I have now missed his birthday completely.”

Helpful Report

Posted 3 years ago

“The box itself was great! Nice snacks and drinks. But they use Yodel as a courier who are terrible compared to other suppliers. To their defence, most of the boxes came on time as requested but I had to order 11 difference boxes separately in individual orders going to different places. Yodel's tracking system is useless as I couldn't track which boxes were going where so didn't know which one had issues in the end. Who doesn't give the delivery address on the tracking page.”

Helpful Report

Posted 3 years ago

“Well presented, lovely gin, great combinations, the garnishes made it extra special, would recommend it for gifts and work team events.”

Helpful Report

Posted 3 years ago

“Very pleased with the packaging the product itself and the good service from BoroughBox. A perfect gift. I highly recommend perfect for a gin lover. My glass was broken but on contacting the company I was offered a replacement.”

Helpful Report

Posted 3 years ago

“Lovely product, great quality and value for money. The service was excellent. Wonderfully gift wrapped. Would highly recommended”

Helpful Report

Posted 3 years ago

“I have already sent you a reveiw and received your reply andthanks”

Helpful Report

Posted 3 years ago

“bought at birthday present,arrived on time and apparently beautifully packaged”

Helpful Report

Posted 3 years ago

“My order hasnt been shipped after 11 days of ordering. Estimated delivery time should have been mentioned during ordering, otherwise i wouldnt order. Customer service team nicely responded my query and checked the status however since it s in logistics company, they couldnt do anything.”

Helpful Report

Posted 3 years ago

FodaBox is rated 4.2 based on 2,933 reviews