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fonegiant Reviews

4.3 Rating 786 Reviews
82 %
of reviewers recommend fonegiant
4.3
Based on 786 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Read fonegiant Reviews
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Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

Write Your review

fonegiant 5 star review on 11th November 2024
Morgan Tate
fonegiant 5 star review on 29th October 2024
Renee Southampton
fonegiant 5 star review on 6th March 2023
Miliken Jesse M
fonegiant 5 star review on 6th March 2023
Miliken Jesse M
fonegiant 5 star review on 17th February 2023
Matt C Marble
fonegiant 5 star review on 17th February 2023
Matt C Marble
fonegiant 5 star review on 12th January 2023
Cory H Jergens
4
Anonymous
Anonymous  // 01/01/2019
As described and fully working phone arrived in 2 days saved a fortune by buying from fonegiant.
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Posted 7 years ago
Love the phone I bought on fonegiant.com It's working perfect and I really pleased with service and price Keep up the good work
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Posted 7 years ago
I am pleased with the condition and price of my purchase.
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Posted 7 years ago
Indeed the best deal online Bought Iphone 6s 128gb with 1 year apple warranty at incredible price although delivery was 2 days late
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Posted 7 years ago
They sent me a faulty phone and when I returned it and tried to get a replacement or money back they sent me this: Our technician have examined the phone in details We have noticed the screen and Home button have been replaced and the phone have been tempered with. This void the warranty completely and we believe using PayPal claim process is unfair and not justifiable However we are willing to offer refund but we have minus the cost of the repair needed for this phone We hope to resolve this issue as soon as possible Looking for forward to hear from you - M&C Solutions (UK) LTD, Wednesday, 28 June 2017 at 15:25:57 No sense at all just a scam!
Helpful Report
Posted 7 years ago
It's a money scam! Don't use I ordered an iPhone it arrived with a broken middle button, I sent it back that day and asked for a replacement. Over a week later they replied via PayPal (after numerous attempts to get an informative response via email and phone), they replied "I will only refund a small refund (-£100) of the original amount, as I had replaced the middle button and screen? why would I do that?!!! Won't give me a working phone or my money!!
Helpful Report
Posted 7 years ago
I ordered a Blackberry Classic, which was described on the FoneGiant website as 'unlocked' with delivery in 1-2 days. As I needed the phone to arrive quickly, I thought this phone would be perfect. After a week, however, it hadn't arrived. I contacted FoneGiant by e-mail and was told that the phone was actually locked and they were waiting for an unlock code. It therefore took two weeks for the phone to arrive. I've asked FoneGiant to compensate me for misdescribing the item and the late arrival, but they have refused to do so, stating that 'delays can happen'. But the item was misdescribed, and I bought it under false pretences as it wasn't unlocked at the point of purchase. As a result, I would not buy from them again.
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Posted 7 years ago
I'm really happy with my purchase from Fonegiant. I got a Samsung Galaxy S5 Neo in excellent condition for about £20 cheaper than I could find it anywhere else. Ordered on Monday night & it was delivered to the Highlands by Thursday. Great service, recommended :-)
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Posted 7 years ago
Bought IPhone 6 plus from this website came the next day and as described in excellent Well worth the price and service
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(2.34637E+13) - Posted 7 years ago
I had a great experience with the first phone I ordered however with the second one there seems to have been an ordering glitch and I have been waiting for over 3 weeks for simple iPhone 16Gb. No one picks up the phone and the answerphone message says "You can't leave a message call back later!" I have also received only one email a day for the last three days each time telling me they re looking into it.
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Posted 7 years ago
suppose to be next day delivery but waited a week gave me a free screen cover.. all in all phone is great
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(7.65478E+17) - Posted 7 years ago
Phone condition as described although the phone was a different model than described. Not worried though as it was an upgrade.
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(7.85678E+15) - Posted 7 years ago
By far the best company I have used for preowned phone The describetion was accurate and price Was The best online that I could find Highly recommended
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Posted 7 years ago
The telephone I purchased was described as 9 out of 10 immaculate. I anticipate if I had immediately taken this to somebody purchasing the condition would have been much lower, max in my opinion 7 out of 10. I would never have bought a product in this condition as I want a decent phone, the telephone had 3 scratched on the screen one which was central and deep. Although the phone was described as refurbished, by the dirt showing when the back was removed it clearly was not. To add insult to injury I had to pay to return this rubbish. My advice is to avoid. The refund was dealt with promptly.
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(8.78538E+11) - Posted 7 years ago
Found the phone I needed at a very good price. The delivery was very fast too!
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(8767456745) - Posted 7 years ago
Purchased and received an iPhone 6 - condition was better than expected, functioned near perfectly. Small issue was resolved quickly with great, fast customer service! Would definitely recommend!
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(8.5739E+13) - Posted 7 years ago
Ordered a re-conditioned used phone from FoneGant. Very easy to find what I wanted and place an order. Delivered very quickly although packagin was a bit basic. Will use them again.
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(3.46465E+13) - Posted 7 years ago
Perfect condition phone, super fast delivery and the cheapest price I could find, thank you
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(6456347854) - Posted 7 years ago
Samsung Gear VR was missing the USB type C connector to attach it to the Samsung phone, seller was very unhelpful blaming me for not researching the product saying it didn't come with it which is untrue. 3 weeks later had to pay to send it back.
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(2154513) - Posted 7 years ago
Just a great service
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(8.74589E+20) - Posted 7 years ago
fonegiant is rated 4.3 based on 786 reviews