Login
Start Free Trial Are you a business?? Click Here

fonegiant Reviews

4.3 Rating 786 Reviews
82 %
of reviewers recommend fonegiant
4.3
Based on 786 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Read fonegiant Reviews
Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

Write Your review

fonegiant 5 star review on 11th November 2024
Morgan Tate
fonegiant 5 star review on 29th October 2024
Renee Southampton
fonegiant 5 star review on 6th March 2023
Miliken Jesse M
fonegiant 5 star review on 6th March 2023
Miliken Jesse M
fonegiant 5 star review on 17th February 2023
Matt C Marble
fonegiant 5 star review on 17th February 2023
Matt C Marble
fonegiant 5 star review on 12th January 2023
Cory H Jergens
4
Anonymous
Anonymous  // 01/01/2019
Bought an refurbished iphone 7 for my mum so she could take selfies all day with her friends. She hasn't stopped bragging about the picture quality and how cheap the phone is. She gave me a thumbs up and would recommend others to buy from here too.
Helpful Report
Posted 7 years ago
I needed a second hand apple phone for a cheap price so I googled and found Fonegiant. I bought a grade B phone off fonegiant which was rated 8/10. Delivery was fast and the phone worked like new.
Helpful Report
Posted 7 years ago
I wanted a upgraded from iPhone 5s and was hesitant ordering from a website I didn't know but decided to give it a try and I ordered a iPhone from fonegiant. Received it the next day and was pleasantly happen with the condition and the extra accessories included. Would definitely buy from them again and recommend to friends and family.
Helpful Report
Posted 7 years ago
I ordered a phone, they took the money from my Paypal account. I had to ring to find out that the phone was not in stock. I am now waiting for a Paypal refund. The service was not deserving of a single star.
Helpful Report
Posted 7 years ago
Dear Customer Apologies for the delay Due to fast flow of orders, between our online and retail stores error can occur in stock calculation. YOU HAVE BEEN FULLY REFUNDED
Posted 7 years ago
Bought an iPhone 6 grade B off Fonegiant. It arrived next day and was very happy with the condition given its price. I was also sent an extra screen protector.
Helpful Report
Posted 7 years ago
Having read good reviews, I decided to give them a try. Royal Mail accidentally delivered the device to a nearby Kebab shop (who claims they never got it) and asked me to contact the seller directly. When I contacted them (on Tuesday) they said they would file a claim get back to me within 48 hours. I didn't receive a call on Thursday, so I attempted ringing them on Friday. My call was being cut and an automated message said that I couldn't leave a voicemail that I should try again later. Calling after the weekend (Monday) they told me they were waiting to hear from Royal Mail, to contact them in 3 days. When I asked for a copy of the claim, they said they don't have it and would require a day or two to get it. Asking to speak to a manager, I was told that I can't. When I asked specifically whether they had filed a claim, he said he can't confirm. Further inquiring as to what they were waiting on, he was stuttering and told me that he could not help me anymore!! That's £100 down the drain, I'm grateful that I still have chargeback rights thanks to MasterCard
Helpful Report
Posted 7 years ago
Dear Haleema The royal mail tracking ID BV87 2410 015G B shows it have been delivered and signed by Haleema on 12/09/2017. Please contact your local post office for clarification. Best Regards
Posted 7 years ago
The phone arrived quickly and asplanned. It was in excellent condition - better than stated. This was the 2nd phone I have purchased and I would buy from you again.
Helpful Report
Posted 7 years ago
Very satisfied with the product and service.
Helpful Report
Posted 7 years ago
Really impressive service as I receive my product sooner than I expected
Helpful Report
Posted 7 years ago
Received my phone very next day and it was so cheap compare to others shop.
Helpful Report
Posted 7 years ago
Products was better than described and service was fantastic as I receive the product earlier than I expected.
Helpful Report
Posted 7 years ago
Fonegiant are by far the best i have come across welldone to the team i have bought number of phones from them and very good condition like brand new. Fone giant has the thumbs up for me i would defo recommend fone giant too anyone and such a good service.Thankyou Fonegiant
Helpful Report
Posted 7 years ago
second order from them in a year Great Value and super fast delivery Cheapest online
Helpful Report
Posted 7 years ago
Fonegiant shipped me my purchase (refurb Nexus 5) excellently packed in a generic box. The phone matched the description, which reassures me of quality service in the future.
Helpful Report
Posted 7 years ago
Phone quickly broke, was then informed this wasn't covered by the warranty due to an unrelated issue which left me heavily out if pocket. I would advise to avoid and use a more reputable and respectable company
Helpful Report
Posted 7 years ago
Dear Customer You have broken the screen of the phone Warranty does not cover physical damage caused by the customer You will need a insurance cover to cover you for accidents Best Regards
Posted 7 years ago
Ordered online, very easy. Delivered quickly no problem.
Helpful Report
Posted 7 years ago
They delivered my phone very quickly and I had no problems so far with the phone. The screen was immaculate and I would recommend to future buyers!
Helpful Report
Posted 7 years ago
They delivered my second hand phones very quickly and they looked brand new. The box that came with it looked very professional and the accessories were a bonus!
Helpful Report
Posted 7 years ago
I ordered a motorola nexus 6 from fonegiant and it turned out to be in great condition for a Grade B phone. It looked almost new and I love how they supplied us with new chargers. Would recommend to buy second hands phones from them!
Helpful Report
Posted 7 years ago
Fast delivery
Helpful Report
Posted 7 years ago
fonegiant is rated 4.3 based on 786 reviews