Footasylum Reviews

Name: Footasylum
Address: Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood, Lancashire
Rating: 1.80

1.8 Rating 401 Reviews

20 %

of reviewers recommend Footasylum

1.8

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Footasylum:

At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more

Visit Website

Phone:

0844 209 0804

Location:

Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood
Lancashire
OL10 2TA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Store policy - no refunds. I just ran into the shop and bought shoes for my hubby, as we needed them now. The sale assistant advised to get size up, because these don't come in half sizes. And he assured me they have size down in stock , just in case I need to exchange. Shoes were too big, went to exchange next day. Unlucky for me, they are ''too busy'' selling to do anything about exchange today. Apparently there are couple of days every year after Christmas when this store don't do exchange, but sales only. Anyway, they don't have size I need.They told me to try in couple of days, they might have in the next delivery. I've called costumer service. Adviser Ramana said to return shoes to the store, get the gift voucher ( no refunds, remember) and then order the shoes on line using that gift voucher. There is one problem - the on line shop don't have the size I need as well. She said she can't help me in any other way, my ''unwanted item is not refundable'' . So I will be stuck with the store ''gift'' voucher for £99 and there is nothing else I want to buy from this store only the shoes they don't have anymore. And! The gift voucher expires in one year.”

Helpful Report

Posted 10 years ago

Footasylum is rated 1.8 based on 401 reviews