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Footasylum Reviews

1.8 Rating 394 Reviews
20 %
of reviewers recommend Footasylum
1.8
Based on 394 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better
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About Footasylum:

At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more

Phone:

0844 209 0804

Location:

Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood
Lancashire
OL10 2TA

How does Footasylum deliver?
(4 years ago)
Footasylum delivers items by Courier.
(4 years ago)
E

Delivery - Slow

46.67%
Industry Average
Poor service from the start ordered Air Jordan standard delivery 3 days later said parcel was out for delivery this continued for another 3 days the a note saying I had refused the delivery and was returned to sender.
- Anonymous
My delivery had been opened & purchases replaced with another companies item, clearly the delivery driver from Hermes, when I contacted Footasylum (0nly contacted by Chat, no phone number or email, how bad is that) they did not want to know and would not entertain any investigation or refund, lost £150.00 what a shambles of a company you be ashamed how you treat your customers
- Callum Phelps
DO NOT USE THIS COMPANY!!!!!!!! Customer service is non existent!! Ordered tracksuit and trainers for our sons Xmas present, paying for next day delivery to ensure they arrived in plenty of time for Xmas.
- Anonymous