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Ford Reviews

1.5 Rating 270 Reviews
12 %
of reviewers recommend Ford
1.5
Based on 270 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Read Ford Reviews

Phone:

020 3564 4444

Email:

flinform@ford.com

Location:

Abbot House
St Albans
AL1 2RW

Write Your review

Ford 5 star review on 26th March 2025
Wally Diachuk
Ford 5 star review on 26th March 2025
Wally Diachuk
Ford 1 star review on 19th March 2025
Varun Bhatia
Ford 1 star review on 7th January 2025
Anonymous
Ford 5 star review on 2nd December 2024
Robert James
Ford 1 star review on 15th November 2024
Anonymous
Ford 1 star review on 12th August 2024
Laura
17
Anonymous
Anonymous  // 01/01/2019
I love Ford Alexa app.
Helpful Report
Posted 9 months ago
I posted a review the other day and gave a 1 star review. We had bought 4 new tires that never got put on our van. So not only did we pay for an expensive service that wasn’t done, but now I had to go back down there and take time away from my life and job. Kirsten the service manager was on top of it. She made sure that our car was expedited, she gave us a 3 year warranty on our tires, gave us ford credit for future services, and gave us a tank of gas for the inconvenience of having to come back. I appreciate when a business admits that an error occurred and makes it right. I do understand that we are human, mistakes happen, and with a lot of employees, communication can break down. I just hope it doesn’t happen again.
Helpful Report
Posted 2 years ago
Ford is rated 1.5 based on 270 reviews