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Ford Reviews

1.5 Rating 270 Reviews
12 %
of reviewers recommend Ford
1.5
Based on 270 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Read Ford Reviews

Phone:

020 3564 4444

Email:

flinform@ford.com

Location:

Abbot House
St Albans
AL1 2RW

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Ford 5 star review on 26th March 2025
Wally Diachuk
Ford 5 star review on 26th March 2025
Wally Diachuk
Ford 1 star review on 19th March 2025
Varun Bhatia
Ford 1 star review on 7th January 2025
Anonymous
Ford 5 star review on 2nd December 2024
Robert James
Ford 1 star review on 15th November 2024
Anonymous
Ford 1 star review on 12th August 2024
Laura
17
Anonymous
Anonymous  // 01/01/2019
The service and repair jobs by Malayalam ford Panangad kochi was very satisfactory and good. I received my Ecosport KL-39L-5500 in very satisfactory condition and the staff and manager was very helpful and courteous. I was explained everything in detail and I am hereby withdrawing my concerns and wish to state that I am totally satisfied with Ford dealer Malayalam Ford Panangad kochi.
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Posted 1 week ago
Kentwood ford in Edmonton was totally the best. Best customer service and friendly staff Made me feel like part of their family. Would definitely recommend them to everyone I know We dealt mostly in person but phone as well
Ford 5 star review on 26th March 2025 Ford 5 star review on 26th March 2025
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Posted 4 weeks ago
We had a great experience at AM Ford plus in Trail. We were immediately greeted by friendly helpful salesmen. Our salesmen Brian Hawking was great and helped us find the perfect new truck. He also recommended a fantastic restaurant in Trail (Pino’s Italian restaurant) and several other local attractions. We also want to thank Tim Horcoff for making our day go so smoothly.
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Posted 1 month ago
I took my Ford Ecosport to Fred Grande Ford in Richmond Mich. I was very pleased with the cordial service manager and got to meet the mechanic who replaced the water pump which had a leak. It was done and done right. I plan on going there in the future. I have purchased or leased vehicles there in the past and will continue to . Thankyou Fred Grande ford and especially Chip and Cody.
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Posted 3 months ago
When attempting to withdraw my funds, I discovered that both of my verified withdrawal methods had been inexplicably disabled. Despite multiple inquiries, the responses consistently demanded additional payments. Frustrated and dissatisfied, I ultimately turned to M E R S E Y H I P** C O M, who efficiently facilitated the recovery of my investments and income.
Ford 5 star review on 2nd December 2024
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Posted 4 months ago
I have always had Ford vehicles in love them all from Ford Taurus my fusion and finally my escape. Never any major problems with the cars enjoyed and love my cars. But today I had the pleasure of having a great Ford team Mr. Levern Canteen & Tramayne Hill They both have made my day yeah exactly what I wanted a 2024 Ford edge love your car beautiful all the way around both work hard to get the deal together. And I appreciate them so much I love my Ford family.Fox Ford Thank you and love you guys from the bottom of my heart customer service is excellent couldn’t have asked for anything better
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Posted 5 months ago
Over the past 20 years I’ve purchased almost every Ford vehicle Ford make. Needless to say we are Ford loyalists. We are even more loyalist to Car Salesman Steve Meeker of Jordan Ford San Antonio Texas. This is evident of the 3 Fords we’ve purchased from Steve this year alone. Steve is more than a salesman. In addition to being extremely knowledgeable on all facets of Ford vehicles, he’s warm, kind hearted and very engaging. He knows the first name of my family members and ask about them as if we are family. Steve takes into account your financial situation, your wants and needs in a vehicle and has an unchanging ability to give you choices, options paving the way to give you what you want at a great price. He always works with your budget to get the best bang for your buck. We truly treasure the relationship we’ve built with Steve and look forward to another 20 years purchasing Fords. Steve Meeker is the best of the best hands down.
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Posted 6 months ago
Cameron Locklar at Cloninger Ford in Hickory NC is awesome. He was happy to help us with our daughters 2024 Ford Focus. Awesome service
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Posted 6 months ago
Dear Ford, I am a C-Suite executive with a successful career in leading companies in strategy, growth, and business transformation through the Toyota Management System. I have owned a Toyota Tundra and my wife has a BMW. Yet, in the last 18 months, I have driven a high end platform truck as my company vehicle from both Chevy/GMC 2500 Diesel for 9 months, then 9 months in a Ram 2500 Diesel. Last week I received my new company truck, a 2024 Ford F250 Platinum. I have been overwhelmed at the quality in engineering, design and functionality, and performance of your F250 Platinum vs. Chevrolet vs. Ram. I want to send a very heartfelt note in this ever changing time we are in. The Ford Team has transformed my perspective and evoked extreme emotions of pride into being a Ford loyalist for the rest of my life. Thank you for building an amazing quality product. A new Ford Loyalist!!!!!!! Kind Regards - Kevin French
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Posted 6 months ago
bought a new 2024 ford mustang, dealer lost 1 fob key, wanted to charge me $400 for new fob,sent email to jim farley ford ceo, ford sent a new fob key to the dealer of my choice,not the purchasing dealer
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Posted 10 months ago
For the most part I have been happy with my 2016 C-Max Energy. I average any where from 46 to 52 miles per gallon which I record at every fill-up. The mpg varies from summer to winter. However, there is one area of the vehicles make up which makes me think the design team doesn't care about the buyer. I just spent more than an hour trying to replace the right front turn signal on my C-Max, and had to give up due to the obsticles incorperated in the desigh. I am sure that a more manageable means of changing lightbulbs could have been designed. I went into other auto dealers. (I won't embarrass you by revealing the make of the other cars) The first thing I looked at when inspecting the different models was the ease or difficulty involed in changing a head-light or turn signal. I have yet to call the local Ford dealer to find out how much they will charge to change the turn signal bulb. I am almost afraid to ask. I have been thinking about trading the C-Max in as part of the puchase of a Maverick pick-up. Before I do I shall do a careful inspection of the Maverick headlight arrangement to understand the ease or difficulty of changing a turn signal bulb. Are your designers graduates of MIT or Georgia Tech? Regardless of where they train for the job, they should have lessons in customer empathy included in the curriculum.
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Posted 10 months ago
I just bought a new truck at Hunter Ford in Marion Indiana. The sales person, Andrew and the sales manager. Matt were very good to work with everything they said they were going to do. They did very good people to work with. I would recommend them to everyone. Thanks guys.
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Posted 1 year ago
I just want to say thank you very much to David A., very professional car seller, I did appreciate your help Capitol City Ford (8623 East Washington St)
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Posted 1 year ago
I took My car in for an oil change and they did everything right and was out in very good time thank You
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Posted 1 year ago
Recently went to Ford Bruma NMI where I wanted an enquiry on trading in my car and getting finance on a new one. To be honest I was well received by a lady called Humbulani, her welcoming was amazing, her professionalism and putting the customer needs first was a great experience. I thank her for making me comfortable and at ease too. I am happy and definitely give her a 10/10. My she be recognized for a job well done.
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Posted 1 year ago
I just bought a new Ford Escape. I absolutely love it. So many safety features, all-wheel drive, comfortable and good gas mileage. I bought it from Freeway Ford in Bloomington, MN. I worked with Brian Steinhorst. Very knowledgeable and a great family man!
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Posted 1 year ago
The service customers Mr. Lam is very professional in attending me
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Posted 1 year ago
I had the pleasure of working with Mark at the Ford dealership in Vermilion Ohio. Not only was my experience Absolutely amazing but the service was fast and efficient. Mark definitely is not one of your typical salesmen. He never pushed me into a car I didn’t want. He always kept me updated on the new cars coming in. I finally made a purchase! Mark put me into a beautiful Lincoln Nautilis. Thank you!!!!
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Posted 1 year ago
Love my Ford Escape! The service and assistance from Robbie at Rivertown Ford, in Columbus, GA, with the help of Corri Embry from Ford Corporate, has been extraordinary! The dealership worked so seamlessly with the corporate office, they were able to handle any requests or concerns with ease! None of this would have been possible without the care, guidance, and assistance of Corri Embry. Both Corri and Robbie made sure that everything flowed smoothly, and that I was back in my Ford as soon as possible. A BIG thank you to both Corri Embry & to Robbie, and all of the folks at Ford!
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Posted 1 year ago
The last 20 years I have owned seven Ford products, 01 Taurus, 02 Taurus, 2- 05 F150’s, 17 F150, 20 F150, and currently driving 23 F150 I will keep my review short and sweet: I have never been disappointed with a Ford product, every model gave me reliable, safe transportation, with minimal maintenance expense. I don’t think you could get me out of a F150 Don’t take one for a drive if you don’t plan on buying one!
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Posted 1 year ago
Ford is rated 1.5 based on 270 reviews